Jimmy John's

4201 Tuscarawas St W, Canton
(330) 479-9021

Recent Reviews

Michael Contos

Been eating here for a couple of years now and have never had a bad experience. Food is always made super fast and is always fresh. Couldn't recommend this place enough!

Atmosphere: 5

Food: 5

Service: 5

Carson Gidcumb

Amazing customer service and freaky fast the food was amazing and they were very nice to me the whole time I was here and made my day and told me to have a good day when I left.

Atmosphere: 5

Food: 5

Service: 5

Most Hated

I order here often for the last couple months and recently they’ve gotten real slow with bad customer service, will not order here anymore.

Atmosphere: 1

Food: 3

Service: 1

Mike

Staff are always friendly and professional Great customer service. Thanks for making me feel welcomed. Food is fresh and tastes great. ?

Atmosphere: 5

Food: 5

Service: 5

Emma Sales

Awful customer service from the girl in the brown corduroy pants and didn’t ask for my rewards , the guy with one airpod in didn’t tell me to have a good day or anything and just threw my sandwich on the counter. the food is barley even edible. do not eat here.

Atmosphere: 1

Food: 2

Service: 1

Mikaylah Sica

I’ve ordered from here many times because it’s so close to my house & I like the food, not good service though.. Their delivery typically takes 45 minutes to an hour and I live 5 min away. Don’t put too many requests on the ticket, they’ll only do a few of them. It’s also REALLY difficult to get extra avocado (even if you pay for it & remind them)!

Atmosphere: 3

Food: 4

Service: 2

David Goe

Delivery order, so no atmosphere rating. I'm thinking who delivers, and I haven't ordered from in a long time.A ha jj came to mind. I called and ordered theTHE J.J. GARGANTUAN®SALAMI, CAPOCOLLO, TURKEY, ROAST BEEF, HAM, PROVOLONE, ONION, LETTUCE, TOMATO, MAYO, OIL & VINEGAR, & OREGANO-BASIL730 - 1080 | 2160 calWith, just mayo, no oil and vinegar. Now, this sandwich is about 18 inches long and weighs around 3lbs, no kidding. Too much for just a sandwich, really needs to do 1/2 and offer soups too.The thing is this, $23 for a sandwich without a tip. They claim there's no delivery fee included. It tastes great and bread is chewy good . Delivery is fast and courteousIt's all highly processed meats and cheese. All of which is not one bit good for us.So weighing everything, I ask, " would I buy again"?NOPE TOO EXPENSIVE FOR A SANDWICHI'm certain they will survive without me. .

Food: 3

Service: 4

Amanda Heslep

For being freeky fast, the delivery was 10min late. Just saying.

Food: 5

Service: 3

Drew L.

Went to JJ's today for lunch. There was one staff member who had a huge white guy fro! No hairnet, no cap, just a visor and just free flowing hair all over. I have seen a lot of food workers starting to wear masks again, I am OK with him not wearing a mask, but when did it become OK for long hair to be out and flowing all over when you're making food? He was polite, he was helpful, but there uniform standards for a reason! I do not agree with crushing his want to be himself, but no one is the history of hair nets has been allergic to complying with a food prep dress code.

Atmosphere: 5

Food: 5

Service: 4

John Miller

Nice people great food. Store was a little run down. Neighborhood was equally tiredParking: Very right spaces

Atmosphere: 2

Food: 5

Service: 5

Briona Grafe

If I could give it a zero I would. I am not even going to go into the long story, but I will be going to Jersey Mike's exclusively from now on!!!!

Susan Patterson

It was hard to hear & understand the server when asking questions about the menu.

Food: 4

Service: 4

Jacki Pineda

I order a lot from this JJ'S, especially delivery. They have missed things in my order at least 4 times but more often than not something is missing. Usually they appoligise profuse then bring what was forgotten. Today I called and told them whst was missing, again, and also said I would be sending in a complaint regarding this problem. The manager said "Well I will just call you and appoligise again". I explained that I did not want any more apologies, just for them to get the orders correct. I was told "Fine, don't order from us anymore". They did not send the item that was missed. So not only did i not get my full order,, but they owe me for what was not delivered. They have lost a customer, at least at that location! I wonder what corporate would say about their "child" managers turning away customers! BAD FORM JJS!

Atmosphere: 2

Food: 5

Service: 1

John H.

Tasty!Delivery was prompt and I got extra napkins!Order was 100% accurate.Thanks JJ!

Vittie Lillie

Music so loud cant hear the 12 yr old manager at the register. Sandwiches weren't made right. Bread is so tough you cant bite it. Our 1st time trying JJ's and our last. Called back to mgr and she is useless. Couldnt remember us from 7 min...bought sandwiches and went home. She rang us out! Wont give any refund...wont do anything. DONT EVEN BOTHER WITH THIS FRANCHISE AND THIS LOCATION

Atmosphere: 1

Food: 1

Service: 1

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