Biscuits are hard around edges otherwise good breakfast
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Big Mac, French Fries
Donna Contini
I just went through the drive-thru. There was no ice in my pop and it was completely flat/no carbonation (and it was just raised to $1.69). I got a half a bag of fries with my order and they were hard like cardboard. The only thing that was decent was the nuggets. Really need to set the bar higher on the customer getting what they pay for. I'm not gonna be returning for a while, as this is not just a one time incident. It's a regular occurrence here.
Atmosphere: 3
Food: 2
Service: 3
Andrew Boals
Do they pay you guys to be complete and total retards? Or were you just born that way? I’m just curious. I can’t wait for the kiosks to take over so the idiots can’t mess up an order after asking after every word “is that it, is that it, is that it” be patient or get a new job. I wouldn’t pay you tard muffins 2.50 an hour. Oh and if you’re gonna talk about spitting in someone’s food. Make sure the window is closed
Atmosphere: 1
Food: 1
Service: 1
Desire Beans
They only have one drive thru lane open and only use the second window so this definitely effects speed of service.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac
Geoff Weaver
In this age of underwhelming employee quality and customer service, I don't expect much from fast food. That being said, the drive-thru took 15 minutes and the 2 McDoubles I ordered? They looked and tasted like those burgers that you're cooking on your own grill and you transfer a few to the top rack and forget about them and then they just look like sad brown pucks. There was obviously no effort to make them look or taste good.
Food: 2
Service: 2
Daryl Simonich
I'm 69 and no discount..
Food: 3
H Kleinhenz
So I just ordered a simple Oreo McFlurry and as I took a bite I was wondering what was so hard that it cut the roof of my mouth. This piece of PLASTIC! How does this even happen??
Atmosphere: 3
Food: 1
Service: 3
Jennifer Spencer
The smell of urine from the Playland fills the entire restaurant now. The food was a mess. Never again.
Atmosphere: 1
Food: 1
Service: 1
Jen Hager
Waited forever for breakfast. The tables, floor, and drink station were filthy!!! We told the staff that everything is dirty. Response: even dirtier look. Where has all the care in quality gone?
Atmosphere: 1
Food: 1
Service: 1
Marylou Chizek
Something must change at this McDonald's. I wish I had a better story to tell, but my experience here one evening last week was so incredibly bad, I feel it's necessary to get someone's attention.The crux of the issue is that better management, training, and WORKING EQUIPMENT is crucial before anything will improve. Let me explain.I preordered on the app. Nothing weird, an offer for a free Big Mac with a minimum purchase. I put the Big Mac into the cart, added a large fry, and a large Coke Zero. I paid. Pretty simple, right? With the drive-thru order code glowing on my screen, I pulled into the McDonald's and to my utter delight, NO CARS were at either drive-thru speaker. I pulled up into the inside lane, and got a recorded message that said to 'go ahead' with my mobile order code if I had one. I read it off, and waited. Nothing. I read it again, said 'hello?" and waited. A voice said 'hold on a minute'. So I sat there patiently.Another car arrived, pulled up to the outside lane speaker, and to my disbelief, I heard the driver ordering. I said 'hello!?" again to my speaker, and just got clicks and static back. As I watched the car from the outer lane PULL AHEAD OF ME, (is there anything more infuriating?) I decided to just pull to the first window before anyone else got ahead of me.I had to wait behind the line-cutter, as they sat and sat at the pay window. Well no wonder, the line was solid up to the food window. So no one had moved, the entire 3-4 minutes I'd been there. And we sat. And sat. Eventually, I was able to get to the pay window, where the very young girl had no idea what to do with my mobile order code, saying 'oh, you were on the inside lane? That's the girl up front taking orders from that side". I couldn't even move ahead, as the line was once again stationary.When I FINALLY got to the food window, the girl tried to hand me a bag, to which I said - Big Mac and fries, right? She looked at me blankly. I held out my phone, she took it into the restaurant, and showed someone else. Somehow, they came up with a bag and said 'this is probably someone else's, but it's a Big Mac and fries'. I accepted the bag, then asked for my Coke Zero. She sighed, clearly overwhelmed, and turned to the drink-filling machine. WHICH WAS NOT WORKING. I watched her and a male employee try to get it working (while I wanted to scream JUST GO GET IT FROM A DIFFERENT STATION!) but no, they kept on trying. Eventually, she opened the window and said 'you'll have to go around again, we can't get the drink machine to work'. A quick glance in my mirror showed me 5/6 cars stacked up behind me. No WAY was I going to wait again for a Coke. I apologized and said "I can't, I'd never get out of here." She shut the window again, disappeared, and finally came back with my Coke. I told her to hang in there, it looked like a tough day. I believe it was 13 minutes total from the time I approached the speaker initially. It seemed much longer, but I'm trying to be accurate.So what can you do, McDonald's? First of all, take orders IN ORDER of when people arrived at the speaker. Do not, under any circumstances do this out of order. It causes rage and fury at those who get skipped over, who were rightly there first. Secondly, don't have children working the pay window who have no idea which orders are from which car and therefore no idea if it's an app order (prepaid) or someone that needs to pay on the spot. Thirdly, for crying out loud, have WORKING EQUIPMENT. If the drink filling machine at the drive through is out of order, get an employee stationed at the other drink dispenser, filling called-out orders so your drive through is not a steaming pile of utter crap.In conclusion, the fries and Coke were good. The Big Mac was anything but 'big'. I've never seen such small (3 1/2") patties on a Big Mac, nowhere near to reaching the ed
Hotcakes and sausage was ice cold. Everything was hard like it’s been sitting for hours. Nothing was good or fresh at all. The sweet tea had no sugar in it and tasted really bad. I don’t even know if it was tea or mixed with something. Never again ???♂️??♂️
Atmosphere: 1
Food: 1
Service: 1
My Business
Pretty dirty in there and freezing in the place area floor
Atmosphere: 2
Food: 2
Service: 2
Terry Baugman
Helpful staff, very clean ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
Taz Mane
I. Order sausage egg cheese the muffin hard the egg is just the white n sausage is over
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Burrito
Nick Noviski
Do not come here . You will be waiting for 45 minutes for terrible food & service .
Biscuits are hard around edges otherwise good breakfast
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Big Mac, French Fries
I just went through the drive-thru. There was no ice in my pop and it was completely flat/no carbonation (and it was just raised to $1.69). I got a half a bag of fries with my order and they were hard like cardboard. The only thing that was decent was the nuggets. Really need to set the bar higher on the customer getting what they pay for. I'm not gonna be returning for a while, as this is not just a one time incident. It's a regular occurrence here.
Atmosphere: 3
Food: 2
Service: 3
Do they pay you guys to be complete and total retards? Or were you just born that way? I’m just curious. I can’t wait for the kiosks to take over so the idiots can’t mess up an order after asking after every word “is that it, is that it, is that it” be patient or get a new job. I wouldn’t pay you tard muffins 2.50 an hour. Oh and if you’re gonna talk about spitting in someone’s food. Make sure the window is closed
Atmosphere: 1
Food: 1
Service: 1
They only have one drive thru lane open and only use the second window so this definitely effects speed of service.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Mac
In this age of underwhelming employee quality and customer service, I don't expect much from fast food. That being said, the drive-thru took 15 minutes and the 2 McDoubles I ordered? They looked and tasted like those burgers that you're cooking on your own grill and you transfer a few to the top rack and forget about them and then they just look like sad brown pucks. There was obviously no effort to make them look or taste good.
Food: 2
Service: 2
I'm 69 and no discount..
Food: 3
So I just ordered a simple Oreo McFlurry and as I took a bite I was wondering what was so hard that it cut the roof of my mouth. This piece of PLASTIC! How does this even happen??
Atmosphere: 3
Food: 1
Service: 3
The smell of urine from the Playland fills the entire restaurant now. The food was a mess. Never again.
Atmosphere: 1
Food: 1
Service: 1
Waited forever for breakfast. The tables, floor, and drink station were filthy!!! We told the staff that everything is dirty. Response: even dirtier look. Where has all the care in quality gone?
Atmosphere: 1
Food: 1
Service: 1
Something must change at this McDonald's. I wish I had a better story to tell, but my experience here one evening last week was so incredibly bad, I feel it's necessary to get someone's attention.The crux of the issue is that better management, training, and WORKING EQUIPMENT is crucial before anything will improve. Let me explain.I preordered on the app. Nothing weird, an offer for a free Big Mac with a minimum purchase. I put the Big Mac into the cart, added a large fry, and a large Coke Zero. I paid. Pretty simple, right? With the drive-thru order code glowing on my screen, I pulled into the McDonald's and to my utter delight, NO CARS were at either drive-thru speaker. I pulled up into the inside lane, and got a recorded message that said to 'go ahead' with my mobile order code if I had one. I read it off, and waited. Nothing. I read it again, said 'hello?" and waited. A voice said 'hold on a minute'. So I sat there patiently.Another car arrived, pulled up to the outside lane speaker, and to my disbelief, I heard the driver ordering. I said 'hello!?" again to my speaker, and just got clicks and static back. As I watched the car from the outer lane PULL AHEAD OF ME, (is there anything more infuriating?) I decided to just pull to the first window before anyone else got ahead of me.I had to wait behind the line-cutter, as they sat and sat at the pay window. Well no wonder, the line was solid up to the food window. So no one had moved, the entire 3-4 minutes I'd been there. And we sat. And sat. Eventually, I was able to get to the pay window, where the very young girl had no idea what to do with my mobile order code, saying 'oh, you were on the inside lane? That's the girl up front taking orders from that side". I couldn't even move ahead, as the line was once again stationary.When I FINALLY got to the food window, the girl tried to hand me a bag, to which I said - Big Mac and fries, right? She looked at me blankly. I held out my phone, she took it into the restaurant, and showed someone else. Somehow, they came up with a bag and said 'this is probably someone else's, but it's a Big Mac and fries'. I accepted the bag, then asked for my Coke Zero. She sighed, clearly overwhelmed, and turned to the drink-filling machine. WHICH WAS NOT WORKING. I watched her and a male employee try to get it working (while I wanted to scream JUST GO GET IT FROM A DIFFERENT STATION!) but no, they kept on trying. Eventually, she opened the window and said 'you'll have to go around again, we can't get the drink machine to work'. A quick glance in my mirror showed me 5/6 cars stacked up behind me. No WAY was I going to wait again for a Coke. I apologized and said "I can't, I'd never get out of here." She shut the window again, disappeared, and finally came back with my Coke. I told her to hang in there, it looked like a tough day. I believe it was 13 minutes total from the time I approached the speaker initially. It seemed much longer, but I'm trying to be accurate.So what can you do, McDonald's? First of all, take orders IN ORDER of when people arrived at the speaker. Do not, under any circumstances do this out of order. It causes rage and fury at those who get skipped over, who were rightly there first. Secondly, don't have children working the pay window who have no idea which orders are from which car and therefore no idea if it's an app order (prepaid) or someone that needs to pay on the spot. Thirdly, for crying out loud, have WORKING EQUIPMENT. If the drink filling machine at the drive through is out of order, get an employee stationed at the other drink dispenser, filling called-out orders so your drive through is not a steaming pile of utter crap.In conclusion, the fries and Coke were good. The Big Mac was anything but 'big'. I've never seen such small (3 1/2") patties on a Big Mac, nowhere near to reaching the ed
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Hotcakes and sausage was ice cold. Everything was hard like it’s been sitting for hours. Nothing was good or fresh at all. The sweet tea had no sugar in it and tasted really bad. I don’t even know if it was tea or mixed with something. Never again ???♂️??♂️
Atmosphere: 1
Food: 1
Service: 1
Pretty dirty in there and freezing in the place area floor
Atmosphere: 2
Food: 2
Service: 2
Helpful staff, very clean ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Biscuit
I. Order sausage egg cheese the muffin hard the egg is just the white n sausage is over
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Burrito
Do not come here . You will be waiting for 45 minutes for terrible food & service .
Atmosphere: 1
Food: 1
Service: 1