Picked up a few Protein Packer smoothies. We have always enjoyed their product and never had issues until this time. The person who received the 2nd was at a different location and I, yet at another location. Within about 2 hours after consuming, I started to feel awful. Stomach heavy, slight headache, nauseous - just not okay. Later I found the recipient of the 2nd smoothie, as well had complaints they also did not feel okay the rest of their day. Later early evening the stomach cramps started, nausea then vomiting then off and on the camod, into the wee hours. Not sure what changed from great experiences to won't go back. Perhaps they mixed it incorrectly or used an ingredient I asked to sub out. Either way. Stomach still feels jeopardized. Very disappointed.
Atmosphere: 4
Food: 1
Service: 4
Meg Babic
We usually travel to other area Pulps before choosing this one because this location is stingy with the açaí in their bowls. (Very small scoops. And, whereas we usually get three scoops at other places since we omit the granola and bananas, they insist on only two.) Plus the sign they have up about not remaking a smoothie if you don’t like it goes to show that they are not customer focused. This franchise needs a little lesson in customer service and empowering their employees to make decisions. You lose more than the cost of a few ounces of açaí when your community has lost faith in you.(I have nothing bad to say about the kids working there, not their fault.)
Atmosphere: 4
Food: 4
Elizabeth Veres
Always a great experience! Love doing my daily ginger shots here! They are a quick and inexpensive way to help prevent getting sick, especially this time of year!
Atmosphere: 5
Food: 5
Service: 5
Roberta Sinclair
The loud, rude, obnoxious girls who were working there were very unprofessional. They were slow and appear to be there for socializing rather than to take care of customers. Waited forever. One of the little girls kept saying, "Thank you, thank you, thank you," to me, apparently because I did not thank her. I did not give her my attention. Very childish. Would be fired if she worked at my company. Will definitely not be back. I have been to other Pulp locations in North Olmsted, Avon, and Strongsville top notch in professionalism and treating customers with respect to performing their job.
Atmosphere: 1
Food: 4
Service: 1
Weather Turtle
Orders were done quickly and efficiently! Employees always have smiles!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Wrap
nikki Hall
If your looking for a way to make a little money I wouldn't suggest going here if your over 25, especially if you have any management background she does not value your opinion as to it is HER BUSINESS, will find any reason to terminate you.I worked here when she fist opened had customers tell me if I wasn't there they would not come in because I was the only one that made the smoothies correctly. The owner Ashley Ranson fired me because I had an opinion on her having someone come in when I did not need them to stand around and play on thier phones. Now I see all these past about horrible service. I am rolling ready to take bets on how long she's not gonna last
Atmosphere: 1
Food: 1
Service: 1
Ashley Sawchik
Both times at this Pulp were awful experiences, have never had things made so incorrectly at any past experiences at other stores and have been drinking pulp for years. The entire staff is unprofessional, the one a manager even left the cash drawer wide open and walked away into the back! Smoothies were runny and the ingredients were not proportioned correctly. The green tea smoothie was completely runny and the Orange Ginger elixir had so much ginger it wasn't even drinkable. Have had both of these at other locations and never tasted this bad! Better staff, who is clear on what they are doing is definitely needed.
Atmosphere: 1
Food: 1
Service: 2
Robbie
The loud, rude, obnoxious girls who were working there were very unprofessional. They were slow and appear to be there for socializing rather than to take care of customers. Waited forever. One of the little girls kept saying, "Thank you, thank you, thank you," to me, apparently because I did not thank her. I did not give her my attention. Very childish. Would be fired if she worked at my company. Will definitely not be back. I have been to other Pulp locations in North Olmsted, Avon, and Strongsville top notch in professionalism and treating customers with respect to performing their job.
Great place friendly staff, highly recommend this place, the smoothies are always pulpalishius with flavor
Joe Victor
HOLY COW Went to pulp. One of the workers I believe his name was Keith. Was the greatest in the whole wide world.proply the whole universe. Never had a better smoothie in my life and im not just saying that.PRAISE THE PULP LORD
Hunter Davis
So happy to have a pulp in the area! The staff is always full of smiles and extremely efficient when it comes to getting orders out in a timely manner. overall great vibes whenever i visit. couldn’t recommend this place enough!
Kelsey Unger
Friendly staff, super clean, delicious smoothies & food. I have enjoyed everything that I have ordered so far and look forward to returning to this convenient location!
Picked up a few Protein Packer smoothies. We have always enjoyed their product and never had issues until this time. The person who received the 2nd was at a different location and I, yet at another location. Within about 2 hours after consuming, I started to feel awful. Stomach heavy, slight headache, nauseous - just not okay. Later I found the recipient of the 2nd smoothie, as well had complaints they also did not feel okay the rest of their day. Later early evening the stomach cramps started, nausea then vomiting then off and on the camod, into the wee hours. Not sure what changed from great experiences to won't go back. Perhaps they mixed it incorrectly or used an ingredient I asked to sub out. Either way. Stomach still feels jeopardized. Very disappointed.
Atmosphere: 4
Food: 1
Service: 4
We usually travel to other area Pulps before choosing this one because this location is stingy with the açaí in their bowls. (Very small scoops. And, whereas we usually get three scoops at other places since we omit the granola and bananas, they insist on only two.) Plus the sign they have up about not remaking a smoothie if you don’t like it goes to show that they are not customer focused. This franchise needs a little lesson in customer service and empowering their employees to make decisions. You lose more than the cost of a few ounces of açaí when your community has lost faith in you.(I have nothing bad to say about the kids working there, not their fault.)
Atmosphere: 4
Food: 4
Always a great experience! Love doing my daily ginger shots here! They are a quick and inexpensive way to help prevent getting sick, especially this time of year!
Atmosphere: 5
Food: 5
Service: 5
The loud, rude, obnoxious girls who were working there were very unprofessional. They were slow and appear to be there for socializing rather than to take care of customers. Waited forever. One of the little girls kept saying, "Thank you, thank you, thank you," to me, apparently because I did not thank her. I did not give her my attention. Very childish. Would be fired if she worked at my company. Will definitely not be back. I have been to other Pulp locations in North Olmsted, Avon, and Strongsville top notch in professionalism and treating customers with respect to performing their job.
Atmosphere: 1
Food: 4
Service: 1
Orders were done quickly and efficiently! Employees always have smiles!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Wrap
If your looking for a way to make a little money I wouldn't suggest going here if your over 25, especially if you have any management background she does not value your opinion as to it is HER BUSINESS, will find any reason to terminate you.I worked here when she fist opened had customers tell me if I wasn't there they would not come in because I was the only one that made the smoothies correctly. The owner Ashley Ranson fired me because I had an opinion on her having someone come in when I did not need them to stand around and play on thier phones. Now I see all these past about horrible service. I am rolling ready to take bets on how long she's not gonna last
Atmosphere: 1
Food: 1
Service: 1
Both times at this Pulp were awful experiences, have never had things made so incorrectly at any past experiences at other stores and have been drinking pulp for years. The entire staff is unprofessional, the one a manager even left the cash drawer wide open and walked away into the back! Smoothies were runny and the ingredients were not proportioned correctly. The green tea smoothie was completely runny and the Orange Ginger elixir had so much ginger it wasn't even drinkable. Have had both of these at other locations and never tasted this bad! Better staff, who is clear on what they are doing is definitely needed.
Atmosphere: 1
Food: 1
Service: 2
The loud, rude, obnoxious girls who were working there were very unprofessional. They were slow and appear to be there for socializing rather than to take care of customers. Waited forever. One of the little girls kept saying, "Thank you, thank you, thank you," to me, apparently because I did not thank her. I did not give her my attention. Very childish. Would be fired if she worked at my company. Will definitely not be back. I have been to other Pulp locations in North Olmsted, Avon, and Strongsville top notch in professionalism and treating customers with respect to performing their job.
Perfect
Love this place and the staff, very friendly
Restaurantji Recommends
Love the place
Great place friendly staff, highly recommend this place, the smoothies are always pulpalishius with flavor
HOLY COW Went to pulp. One of the workers I believe his name was Keith. Was the greatest in the whole wide world.proply the whole universe. Never had a better smoothie in my life and im not just saying that.PRAISE THE PULP LORD
So happy to have a pulp in the area! The staff is always full of smiles and extremely efficient when it comes to getting orders out in a timely manner. overall great vibes whenever i visit. couldn’t recommend this place enough!
Friendly staff, super clean, delicious smoothies & food. I have enjoyed everything that I have ordered so far and look forward to returning to this convenient location!