Subway

8553 E Washington St, Chagrin Falls
(440) 543-8044

Recent Reviews

platon gribov

I had a fantastic experience at Subway, and I must give credit to Michael for his exceptional service. He was friendly, efficient, and made sure my sandwich was exactly how I wanted it. I’ll definitely be returning, thanks to Michael’s great customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Cali Club

Fernanda Alves

The cleanest subway you will ever find! Staff is friendly, atmosphere is cheerful and welcoming. The owner is so nice with the clients, always smiley, fast and competent. Subs are like an art piece! Order number #20 Roasted Chicken with bacon and ranch!!Parking: Brand new parking lot!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Cut Combo, Raspberry Cheesecake

Jaims

ordered 06.29.2023 around 11:30, we used coupons 3 subs for $17.99 we ordered online for pick up and the coupon went through. but when picking up the food the manager or owner maybe was first of all EXTREMELY rude to my coworker who was picking up the order. She will not honor the coupon she said we had to pay the full price, we tried to tell her that we will keep that in mind next time but other people were expecting their food on that agreed upon price. It is 100% not our fault that the online order went through with the coupon. so we requested a refund and at first she said she'll refund 1.60 because I got extra cheese, had to tell her to refund the whole amount. So she wasted resources instead of making any money from this. she then started going off about how much she made on this whole order that's honestly not our problem. This is terrible business and a whole department will not come back to this location. she should have honored the coupon and rectified the situation with whoever is running her website. please someone from corporate reach out via email because this behavior is a 100% unacceptable and extremely unprofessional. The way my coworker was treated was unacceptable. fix your site if you don't want to honor a coupon

Atmosphere: 2

Food: 3

Service: 1

Virginia and Dave Graham

As my wife said it was the flatest sub she has ever had stingy with

Atmosphere: 3

Food: 3

Service: 3

Kristina Alaei

Love this location! The food is always fresh and the owner and employees are so kind and helpful.

Atmosphere: 5

Food: 5

Service: 5

Carlos B.

The lightest sandwich ever!!!! The new line of subs are advertised 2X the meat, well they need to explain to the lady making the sandwiches that mean double the meat, not half of it. Very poor sandwich. She was nice though.

chase dardis

Lazy employees always close early

Tron

Very cheap with the veggies. Childerens cup for water. No packets of condiments. Different experience than most other subways.

Tommy Mostar

ONE STAR. It was 9:30 AM when I checked to see what time this Subway opened. It said that it opens at 10:00 AM. So I waited awhile and I walked in at 10:25 AM and the guy said that they won't open for another 15 minutes. Never going back there again. There are many other food places open near this Subway and are willing to accept my money for food.

Me M.

So we all been to subway but this subway holds a special spot in my heart I've never had a bad visit. And the service perfect they never mess ur order up. Now if you know subway you will no that there a chill place but this place my god it's like walking into a hippie van full of high hippies so chill and calm love it. And don't get me started on the cookies. The whole subway 5/5

Aiden Beresford

Great customer service!

Lugene Whittenberger

Tried the new Supreme Meats Italian sub. Very good, but spicy. My son did his old stand-by, the BMT sub. No complaints from him.

joseph plaza

Good subs and fast service, basic Subway location.

Joe Kidd

The young female worker had friends in the back and it took forever to get my food.

Alex

The best Subway location in NE Ohio! Why? By far, the friendliest staff (and management), the best of product and produce (no green tomatoes here), and overall wonderful experience. Keep up the great work team!

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