Chipotle Mexican Grill

2244 Beechmont Ave, Cincinnati
(513) 840-5033

Recent Reviews

Blissful Pauper

Saturday 4/20/24 @ 6:15 Lady in the back asks me for the name on my order, I took a single step forward to not have to yell, and she told me to step back! Maybe she should've approached me at a reasonable distance. Sorry I crossed your imaginary line

Service: 1

Lisa Wood

They suck every time I go here they barely want to put food in the bowls it's ridiculousParking: Plenty of room here I think it's because people know how bad they treat their customers and how little they give in their bowlsWheelchair accessibility: Yes Plenty of room its pretty much empty every time I go in

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Burrito Bowl

Monique Johnson

Manager, Ricardo, and staff are not friendly and very petty. Refused to assist with simple tasks. Refers everything to their 800 number which then takes about 3 transfers to get assistance.

Atmosphere: 1

Food: 1

Service: 1

Deaunna Watson

I’ve left a review before. I’m leaving another one because this is beyond ridiculous.1. The staff is never friendly. You don’t even get a hello. It’s almost as if your are disrupting what they have going on to take your order. That’s how you feel.2. Everything costs! If you want your burrito inside a bowl instead of in aluminum foil so you don’t make a mess, you have to pay for the tortilla. When asked how that is different from getting a regular burrito, the snide remark is “because you’re getting a burrito in a bowl… not a burrito, so you need to pay for the tortilla or just get a burrito next time.”If you want you tomatoes and sour cream on the side instead of on the bowl because you don’t like for the cold ingredients to foil your hot ingredients, that’s a charge. Mind you, you’re not getting anything additional, just separate.Additionally, you cannot get out of Chipotle without spending nearly $15 FOR ONE PERSON.Finally, for the price, this location is very hit or miss as to if you will actually enjoy the product for the price you’re paying. There is always something wrong with the quality.Either the rice is bland or has no cilantro. Or the fajita veggies are old and over cooked. Or the “three-finger cheese distribution” (yes! They consider the amount of cheese that goes through three fingers a serving?).Every time I have a question about prices, there’s an attitude. But when you beget to the end of the line and the cashier announces “$13.89” for a bowl that has no double portions, one would ask what is being charged. That’s when you find all of the hidden fees.Eat at home or go to another food spot. This ain’t it. I’m not just calling out this location…Chipotle as a corporation is greedy and nickel and diming everything.The quality of service and food (and this is a new restaurant) is insulting for what you are being asked to pay and put up with.Anderson location is pretty good though.

Atmosphere: 2

Food: 1

Service: 2

Danielle Jett

Staff is always very friendly. The food is good and the atmosphere overall is very pleasant. I’m happy to have a chipotle very close to home. This location is very convenient.

Atmosphere: 5

Food: 5

Service: 5

Ben Reser

"Absolutely fantastic experience at Chipotle! From the moment I walked in, I was greeted by friendly and patient staff who were more than happy to accommodate my order preferences. The food was incredibly fresh, showcasing the quality ingredients they use in every dish. What impressed me most, however, was the cleanliness of the restaurant. It's evident that they take great pride in maintaining a spotless environment for their customers. Definitely a five-star experience all around and I can't wait to return!"

Atmosphere: 5

Food: 5

Service: 5

Chris

I go to this Chipotle at lunch time from work. This is a wonderful restaurant! They treat me well, the food is perfect and the restaurant is very clean! I will continue to go to this restaurant because they do such a great job!

Atmosphere: 5

Food: 5

Service: 5

Joe Fields

Great food and awesome employees. Here every Saturday and always

Atmosphere: 5

Food: 5

Service: 5

Raegen Klette

Food is NEVER fresh ? very rude

Atmosphere: 3

Food: 1

Service: 1

Labre Easley

Food never is fresh. I don’t think it was a great stop to put a chipotle. Meat always hard and cold.

Atmosphere: 3

Food: 1

Service: 2

Abby D.

Thank you for the very very yummy cheese only quesadilla today Jan 9th before 5pm mmmmmmm

Randy J

Delicious, nutritious bowl of goodness.Parking: A couple of reserved spots for takeout and plenty of additional parking.

Atmosphere: 5

Food: 5

Service: 5

Kathryn Zois

Not sure if it was this location or if something at chipotle has changed overall but the food was SO DAMN SALTY. Literally inedible. Like eating ocean water. We got through like 3 bites and had to throw it away.

Lucas Frazier

LOVE the Chipotlane.

Atmosphere: 5

Food: 5

Service: 5

Leah Oakley

Tonight my fiancé and I ordered chipotle. We always come to this one because we love the people and the food is always great and we go up to 3 times a week. Tonight not so much the girl running the window was so rude we almost left our food then and there at the drive through. We thought maybe she was just having a bad night but we dig into our food and no silverware and ice cold. The rice was STILL crunchy and incomplete. Very upset with this experience and will NOT be back.

Atmosphere: 1

Food: 1

Service: 1

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