This is the worst Dunkin’ in all of Cincinnati, maybe even all of
Atmosphere: 1
Food: 1
Service: 1
Gatherbro
Are the employees here always high? I've put multiple online orders through their app and each time the employees at this location have no clue what should be in the bag... It's on the receipt you have in front of you sweetie. Missing items, wrong items, slow lines. Easily the worst location in the city.
Atmosphere: 1
Food: 2
Service: 1
Austin Lee
I came here to grab a pick-up order. I asked the lady at the register if I could have a drink holder for my drinks. She said she was too busy, like it doesn't take a second to grab one. They had 1 carin the drive-through and an empty dining room. I just find it super disrespectful. I work in probably the busiest fast food environment in Cincinnati, and even when the lines were wrapped around and out the door, I would never talk to a customer like that; it's literally what you get paid to do.
Atmosphere: 1
Food: 1
Service: 1
sandy
worst customer service every single time. they're all lazy and the management is extremely unprofessional. this is not the first time we have been given attitude at this location when the workers make our drinks incorrectly. i ordered a caramel latte, and was given an iced coffee. i told them it was meant to be a latte, they took it, removed the sticker and handed me back the same drink... they thought i was stupid and wouldn't be able to tell what drink i ordered. this is degrading and lazy. we then went inside to correct the drink for the THIRD TIME and the manager gave attitude to no shock. she had no idea what a latte was and wanted to argue about it. i just wanted my drink made right and not be served attitude. won't be returning until they get less lazy and attitude workers. glenway dunkin isn't that much further of a drive
James cox
Line moves fast but gets
Atmosphere: 5
Food: 5
Service: 5
Lisa Jones
I have always bragged on this location in Delhi until lately. And today they ran out of hot coffee. Really???
Atmosphere: 1
Service: 1
strato jet
Gage is the best! Super helpful and really funny. Super cute too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Anne Qcito
Good coffee great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hazelnut Iced Coffee, Donuts
E G
Yuk old donuts never again
James Hayes
Employees sitting behind the dumpster smoking dirt weed. No wonder yall can't even make an order correctly. Wild.
This place is okay. Drive thru is great, but the inside ordering is a night mare. I suggest if you have more than 5 people waiting at the end of the bar, you need to pause order taking and get them cleared. An older man and his kid were waiting for their food/drink longer than I was. They also did not call out my drink when it was ready… some people did but the person who handed out my drink did not. It would be great to put a name on inside orders so you can just call a name and m what they ordered. I know it gets busy, but this leaves everyone else less confused and your line moving.
Atmosphere: 3
Food: 3
Service: 3
Chuck Morgan
This location has slow service. Drive thru or inside. it doesn't matter, it's slow. The restaurant is kept clean and the service is friendly. The food is always fresh when I visit. This will be a great location once they work on their speed of service.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Donuts
Tommy Schaefer
Fastest drive thru in town courteous and friendly too Love that iced
Atmosphere: 4
Food: 4
Service: 5
Darius Stagner
Kevin is literally the best employee ever. We love him. I would give my life for this man, I’m not even joking. Kevin is always so happy and respectful and he makes the best coffees. I’m considering naming my first born child after him. Kevin is 100% the reason this Dunkin gets 5 stars all around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Alexis Preer
Sean in drive through , is a God sent man ! He is polite he’s nice and he makes people days me and my girlfriend are having a rough day and he did a kind thing and it just made us realize that there are good people out there . So thank you !
This is the worst Dunkin’ in all of Cincinnati, maybe even all of
Atmosphere: 1
Food: 1
Service: 1
Are the employees here always high? I've put multiple online orders through their app and each time the employees at this location have no clue what should be in the bag... It's on the receipt you have in front of you sweetie. Missing items, wrong items, slow lines. Easily the worst location in the city.
Atmosphere: 1
Food: 2
Service: 1
I came here to grab a pick-up order. I asked the lady at the register if I could have a drink holder for my drinks. She said she was too busy, like it doesn't take a second to grab one. They had 1 carin the drive-through and an empty dining room. I just find it super disrespectful. I work in probably the busiest fast food environment in Cincinnati, and even when the lines were wrapped around and out the door, I would never talk to a customer like that; it's literally what you get paid to do.
Atmosphere: 1
Food: 1
Service: 1
worst customer service every single time. they're all lazy and the management is extremely unprofessional. this is not the first time we have been given attitude at this location when the workers make our drinks incorrectly. i ordered a caramel latte, and was given an iced coffee. i told them it was meant to be a latte, they took it, removed the sticker and handed me back the same drink... they thought i was stupid and wouldn't be able to tell what drink i ordered. this is degrading and lazy. we then went inside to correct the drink for the THIRD TIME and the manager gave attitude to no shock. she had no idea what a latte was and wanted to argue about it. i just wanted my drink made right and not be served attitude. won't be returning until they get less lazy and attitude workers. glenway dunkin isn't that much further of a drive
Line moves fast but gets
Atmosphere: 5
Food: 5
Service: 5
I have always bragged on this location in Delhi until lately. And today they ran out of hot coffee. Really???
Atmosphere: 1
Service: 1
Gage is the best! Super helpful and really funny. Super cute too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Good coffee great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hazelnut Iced Coffee, Donuts
Yuk old donuts never again
Employees sitting behind the dumpster smoking dirt weed. No wonder yall can't even make an order correctly. Wild.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is okay. Drive thru is great, but the inside ordering is a night mare. I suggest if you have more than 5 people waiting at the end of the bar, you need to pause order taking and get them cleared. An older man and his kid were waiting for their food/drink longer than I was. They also did not call out my drink when it was ready… some people did but the person who handed out my drink did not. It would be great to put a name on inside orders so you can just call a name and m what they ordered. I know it gets busy, but this leaves everyone else less confused and your line moving.
Atmosphere: 3
Food: 3
Service: 3
This location has slow service. Drive thru or inside. it doesn't matter, it's slow. The restaurant is kept clean and the service is friendly. The food is always fresh when I visit. This will be a great location once they work on their speed of service.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Donuts
Fastest drive thru in town courteous and friendly too Love that iced
Atmosphere: 4
Food: 4
Service: 5
Kevin is literally the best employee ever. We love him. I would give my life for this man, I’m not even joking. Kevin is always so happy and respectful and he makes the best coffees. I’m considering naming my first born child after him. Kevin is 100% the reason this Dunkin gets 5 stars all around.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Sean in drive through , is a God sent man ! He is polite he’s nice and he makes people days me and my girlfriend are having a rough day and he did a kind thing and it just made us realize that there are good people out there . So thank you !
Atmosphere: 5
Food: 5
Service: 5