Amongst many other things, today I went in for some Tide detergent. I was please to see that it was marked down $3/jug. There was a yellow sign that said "now $12.99." Those signs are usually reserved for using the Kroger Plus cards, that I was and have been using for well over 10 years. They have me registered in their system with my name, address, etc. so they can target maker me to their intrusive hearts content. I bring my jug of Tide to the front and scan it. It says it's $15.99, no discount for using their intrusive Kroger Plus card. I mention this to the attendant and she (politely) explained that it was an online coupon only and that I was going to have to go somewhere and download an app, or go to their web site or something. I mean, I already used THEIR discount card. Why do they make it overly complicated? How much info do they need on my buying habits? Synch up your systems, Kroger. How many hoops do you expect your customers to jump through?? btw- I left the detergent laying at the check-out booth. I'm sure my money spends just as well, and probably much easier somewhere else down the street.
Cathy W.
I was in your store tonight, helping a disabled lady shop. I had difficulty finding boxes of raisins. Carolyn from deli was very helpful and found them for me. Then later I discovered I had lost my cellphone. Customer service was closed. But several employees took the time to listen and went to get my cellphone . I didn't get all their names but everyone, including Carolyn, deserve a raise. They understand about Customer service. .......I will definitely come back to your store.........God bless you!
Bill K.
Food is always fresh, they have great sales on meat. Store is commonly clean and ordered. Employees stand in front of the store and smoke cigarettes and stare at the customers walking in. Good luck checking out. You will probably stand in line for longer than you shopped. This store rarely has more than one human checkers even when there is a substantial line! They even leave half of the self checkout closed while a line piles up and workers stand behind customer service desk and talk. I see this almost every time I come in. Have to start going to the larger Kroger down the st because it takes less time even tho it's a bigger store. Open to changing my review in the future.
Troy David B.
It is my great misfortune to live nearest to the Mount Washington Kroger. The parking lot is tiny and densely packed and dirty. The store itself is chaotic, shabby and unclean. I love buying Kroger hot and ready fried chicken, but not at this store. It is ALWAYS cold, tough, old and stale. The deli employees - I'm sorry - are rude and slow. They always seem focused on doing something behind the counter and won't meet your eyes or look at you when you are standing on the other side waiting. Even with NO ONE else waiting. It has no marketplace at all. The only reason I gave it two stars is because it has a fairly large liquor store. That's what this Kroger is - a glorified liquor store. It should be entirely re-built or closed.
Jacklyn O.
You can never find anything with the correct self life on it. Its crazy how you have put dated items such as yogurt's and milk. How are you still open? If I go here I literally have to check the dates on EVERYTHIN!
Avijite Sarkar
Poor cake every eat in my life and paid $25.99.
Roth McCue
To the people putting down Buddy: shame on you, he’s most-likely “on the spectrum”. He’s been there forever. Are you proud of yourself when you insult handicapped people??
S. S.
As far as Krogers go this one needs some help. The location is only convenient if you're going North on Beechmont and can right turn in and right turn out. I've seen endcaps of bottled water that have been torn open and bottles removed. The actual selection of food is sparse, shelves are seldom fully stocked. The music selection can't be sanctioned by Kroger- I've heard some pretty suggestive, misogynistic lyrics playing through the tinny speakers. The aisles are so narrow that if you're behind someone examining every can of soup you're stuck there until they decide to move. Most of the employees ignore the customers, which I'm not mad about, but at the very least they should be stocking instead of looking at their phones. Just skip this location and go to the Five Mile Kroger.
Liz Barnett
Buddy does not suck and is not rude. Sarcasm!!! He is the best employee Kroger, Inc. has worldwide!!!! He deserves a CEO salary.
John Davies
Buddy is a class act. The same cant be said for all the grit customers.
Amongst many other things, today I went in for some Tide detergent. I was please to see that it was marked down $3/jug. There was a yellow sign that said "now $12.99." Those signs are usually reserved for using the Kroger Plus cards, that I was and have been using for well over 10 years. They have me registered in their system with my name, address, etc. so they can target maker me to their intrusive hearts content. I bring my jug of Tide to the front and scan it. It says it's $15.99, no discount for using their intrusive Kroger Plus card. I mention this to the attendant and she (politely) explained that it was an online coupon only and that I was going to have to go somewhere and download an app, or go to their web site or something. I mean, I already used THEIR discount card. Why do they make it overly complicated? How much info do they need on my buying habits? Synch up your systems, Kroger. How many hoops do you expect your customers to jump through?? btw- I left the detergent laying at the check-out booth. I'm sure my money spends just as well, and probably much easier somewhere else down the street.
I was in your store tonight, helping a disabled lady shop. I had difficulty finding boxes of raisins. Carolyn from deli was very helpful and found them for me. Then later I discovered I had lost my cellphone. Customer service was closed. But several employees took the time to listen and went to get my cellphone . I didn't get all their names but everyone, including Carolyn, deserve a raise. They understand about Customer service. .......I will definitely come back to your store.........God bless you!
Food is always fresh, they have great sales on meat. Store is commonly clean and ordered. Employees stand in front of the store and smoke cigarettes and stare at the customers walking in. Good luck checking out. You will probably stand in line for longer than you shopped. This store rarely has more than one human checkers even when there is a substantial line! They even leave half of the self checkout closed while a line piles up and workers stand behind customer service desk and talk. I see this almost every time I come in. Have to start going to the larger Kroger down the st because it takes less time even tho it's a bigger store. Open to changing my review in the future.
It is my great misfortune to live nearest to the Mount Washington Kroger. The parking lot is tiny and densely packed and dirty. The store itself is chaotic, shabby and unclean. I love buying Kroger hot and ready fried chicken, but not at this store. It is ALWAYS cold, tough, old and stale. The deli employees - I'm sorry - are rude and slow. They always seem focused on doing something behind the counter and won't meet your eyes or look at you when you are standing on the other side waiting. Even with NO ONE else waiting. It has no marketplace at all. The only reason I gave it two stars is because it has a fairly large liquor store. That's what this Kroger is - a glorified liquor store. It should be entirely re-built or closed.
You can never find anything with the correct self life on it. Its crazy how you have put dated items such as yogurt's and milk. How are you still open? If I go here I literally have to check the dates on EVERYTHIN!
Poor cake every eat in my life and paid $25.99.
To the people putting down Buddy: shame on you, he’s most-likely “on the spectrum”. He’s been there forever. Are you proud of yourself when you insult handicapped people??
As far as Krogers go this one needs some help. The location is only convenient if you're going North on Beechmont and can right turn in and right turn out. I've seen endcaps of bottled water that have been torn open and bottles removed. The actual selection of food is sparse, shelves are seldom fully stocked. The music selection can't be sanctioned by Kroger- I've heard some pretty suggestive, misogynistic lyrics playing through the tinny speakers. The aisles are so narrow that if you're behind someone examining every can of soup you're stuck there until they decide to move. Most of the employees ignore the customers, which I'm not mad about, but at the very least they should be stocking instead of looking at their phones. Just skip this location and go to the Five Mile Kroger.
Buddy does not suck and is not rude. Sarcasm!!! He is the best employee Kroger, Inc. has worldwide!!!! He deserves a CEO salary.
Buddy is a class act. The same cant be said for all the grit customers.
Restaurantji Recommends
Agreed, Buddy is very rude.
Buddy sucks!
Gotta say hi to Buddy if youre there.