I just pulled up to this Taco Bell and in spite of the fact that there was no customers there at all I still had to wait several minutes before they could wait on me at the drive-thru. I made my order and then when I paid I said, "I would like to have a large handful of fire sauce please" and the guy said,"oh I will set you up" in a very enthusiastic way.Not one single packet of sauce in the bag.As your prices get more and more ridiculous your service gets worse and worse.
Atmosphere: 1
Food: 1
Service: 1
Corey Duma
Spectacularly awful. I go here like once a year and am reminded how terrible the quality is. At most a crunch wrap will have about a tablespoon of meat. The chalupas are staleWhat a disappointmentAlso, I saw someone crash into the barrier in front of their parking lot. It's been painted black as asphalt over time by all the people crashing into itIt seems like another franchise fallen from grace which is pathetic because they didn't have very far to fall anyway
Atmosphere: 3
Food: 1
Service: 2
Chris Hamm
Stopped in last week for a bacon breakfast crunch wrap which was fantastic!! The potato’s were crunchy with the bacon egg and cheese!! It was great!! Thank you ?
It's exactly what you would expect from a Taco Bell.
Atmosphere: 4
Food: 4
Service: 4
Tony Anderson
Couldn't beat the $1 crave box deal they have going on. Highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Tony Ross
Order in the app, store doesn’t have what was ordered. Store with refund. The app won’t reply to me. Don’t order in the app!! If they don’t have those items this conglomerate essentially steals your money. Store won’t refund, app won’t reply. Company is a bunch of thieves. Also, manager Hailey is a liar.
Atmosphere: 1
Food: 1
Service: 1
Lisa Back
Most of the people who cared about this place is gone they got rid of Joyce the best gm this company is ever going to see if you feel the urge to on day shift and avoid nights at all cost
Xusan Shaymanov
the girl taking the order is a rude girl, i want you to fire
Service: 1
Alissa Pisano
My boyfriend and I had placed a doordash order for pick up and when we arrived we were told they were out of beef and baja blast(majority of our meal was comprised of beef and we both got a baja blast). We were a little bummed out but the staff at the window was so nice and made sure to accommodate my very specific needs. We really appreciated their patience and energy and we will be back!
This place is just sad, you know it's a poor TB establishment when the Baja tastes like crap. Spend your money anywhere else
Blissful Pauper
Dining room is never open. Usually short staffed. The floors look like haven't been cleaned in years!
Atmosphere: 2
Food: 3
Service: 2
Rose D.
Past 4 times I have ordered did they mess it up? Yes. Do they care? Hell no horrible.
William Wallace
I, like many other customers, had been avoiding Taco Bell, due to their adoption of mandatory use of their Artificial Intelligence order tablets in the store, since many of us customers prefer face to face interactions in making our orders, especially since we may want certain items added or deleted, and generally like a human to human relationship. When I entered my local Taco Bell on Beechmont Avenue in Cincinnati, I was pleased when team mates Hayli and Taylor greeted me and ask what I would like to order. They updated me on some menu changes, made a few suggestions, and promptly and accurately placed my order. The smiled and asked how my day was going and I asked them the same. I was dining in, and quickly my order was prepared and I sat down and enjoyed a comfortable meal in clean, well decorated surroundings. I love Taco Bell hard shell Tacos DeLuxe and enjoyed the range of sauces, too!I think Taco Bell at the corporate level need to survey customers to see if they prefer ordering from a tablet, or from a real associate. The team members were experienced, and helped one another out, whenever some was in need.I will be returning to my Taco Bell!
Atmosphere: 4
Food: 5
Service: 5
kendall schoumacher
food was prepared very incorrectly. tacos with about nothing on
I just pulled up to this Taco Bell and in spite of the fact that there was no customers there at all I still had to wait several minutes before they could wait on me at the drive-thru. I made my order and then when I paid I said, "I would like to have a large handful of fire sauce please" and the guy said,"oh I will set you up" in a very enthusiastic way.Not one single packet of sauce in the bag.As your prices get more and more ridiculous your service gets worse and worse.
Atmosphere: 1
Food: 1
Service: 1
Spectacularly awful. I go here like once a year and am reminded how terrible the quality is. At most a crunch wrap will have about a tablespoon of meat. The chalupas are staleWhat a disappointmentAlso, I saw someone crash into the barrier in front of their parking lot. It's been painted black as asphalt over time by all the people crashing into itIt seems like another franchise fallen from grace which is pathetic because they didn't have very far to fall anyway
Atmosphere: 3
Food: 1
Service: 2
Stopped in last week for a bacon breakfast crunch wrap which was fantastic!! The potato’s were crunchy with the bacon egg and cheese!! It was great!! Thank you ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Soft Taco, XXL Grilled Stuft Burrito, Black Beans & Rice, Crunchy Tacos Supreme, Hash Brown, Quesadilla, Crunch Wrap, Ground Beef Burrito, Chicken Quesadilla, Mexican Pizza, Breakfast Salsa, Breakfast Burrito
Service was good. Food was well prepared.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Nachos
It's exactly what you would expect from a Taco Bell.
Atmosphere: 4
Food: 4
Service: 4
Couldn't beat the $1 crave box deal they have going on. Highly recommend this place!
Atmosphere: 5
Food: 5
Service: 5
Order in the app, store doesn’t have what was ordered. Store with refund. The app won’t reply to me. Don’t order in the app!! If they don’t have those items this conglomerate essentially steals your money. Store won’t refund, app won’t reply. Company is a bunch of thieves. Also, manager Hailey is a liar.
Atmosphere: 1
Food: 1
Service: 1
Most of the people who cared about this place is gone they got rid of Joyce the best gm this company is ever going to see if you feel the urge to on day shift and avoid nights at all cost
the girl taking the order is a rude girl, i want you to fire
Service: 1
My boyfriend and I had placed a doordash order for pick up and when we arrived we were told they were out of beef and baja blast(majority of our meal was comprised of beef and we both got a baja blast). We were a little bummed out but the staff at the window was so nice and made sure to accommodate my very specific needs. We really appreciated their patience and energy and we will be back!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crunch Wrap, Nachos
Restaurantji Recommends
This place is just sad, you know it's a poor TB establishment when the Baja tastes like crap. Spend your money anywhere else
Dining room is never open. Usually short staffed. The floors look like haven't been cleaned in years!
Atmosphere: 2
Food: 3
Service: 2
Past 4 times I have ordered did they mess it up? Yes. Do they care? Hell no horrible.
I, like many other customers, had been avoiding Taco Bell, due to their adoption of mandatory use of their Artificial Intelligence order tablets in the store, since many of us customers prefer face to face interactions in making our orders, especially since we may want certain items added or deleted, and generally like a human to human relationship. When I entered my local Taco Bell on Beechmont Avenue in Cincinnati, I was pleased when team mates Hayli and Taylor greeted me and ask what I would like to order. They updated me on some menu changes, made a few suggestions, and promptly and accurately placed my order. The smiled and asked how my day was going and I asked them the same. I was dining in, and quickly my order was prepared and I sat down and enjoyed a comfortable meal in clean, well decorated surroundings. I love Taco Bell hard shell Tacos DeLuxe and enjoyed the range of sauces, too!I think Taco Bell at the corporate level need to survey customers to see if they prefer ordering from a tablet, or from a real associate. The team members were experienced, and helped one another out, whenever some was in need.I will be returning to my Taco Bell!
Atmosphere: 4
Food: 5
Service: 5
food was prepared very incorrectly. tacos with about nothing on
Atmosphere: 1
Food: 1
Service: 2