Taco Bell

11992 Chase Plaza Dr, Cincinnati
(513) 991-7526

Recent Reviews

Keith Taylor

Whoever worked yesterday around 5p did an excellent job! I usually avoid this location because something usually goes wrong with my order. My food was well prepared and the people who took my order and handed me my food were polite and professional.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quesadilla, Mexican Pizza

Mark Tate

Cold food and dirty lobby. Would not recommend this location.

Atmosphere: 1

Food: 2

Service: 1

Jimmy Massengale

I went in for lunch. Food was good service was fast and friendly.

Food: 5

Service: 5

Recommended dishes: Taco, Soft Taco

Alejandra Hernandez

We had a misunderstanding with a menu item. I accept it was my mistake for not listening fully through the speaker but the way they reacted was extremely rude. I apologize and asked if I could order the right menue item, they called what I assume was the manager and she was rude as well. Overall I won’t order from this location again.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Taco

Kyle

Ordered a burrito Supreme, which I did receive, but it barely had any ingredients on it. Pretty much a flat wrap.

Atmosphere: 1

Food: 1

Service: 4

Marshall Rusnak

The food was fresh and done

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Taco, Taco Supreme, Nachos

Shawn Rudisill

Portions were small but everything else was

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Taco, Taco Supreme, Nachos, Mexican Pizza

Tonya Bailey

Went to drive

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Quesadilla

Dustin Hill

Wouldn’t even give a star if it was an option. Tried to enter the lobby, to order off the kiosk at 7:35 on a Thursday night and the doors were locked. When I knocked the employee inside looked at me, and walked away. Totally unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Madison Williams

I ordered through the taco bell app a Nacho bell grande swapped the beef for potatoes (I don’t eat beef) add onion and red sauce, when I got home and opened the bag I see that they added beef still and forgot the nacho sauce so I couldn’t eat the food and needed to take it back for a remake. Once I got to the drive through the workers were extremely rude to me. One of the two girls looked at it and said “there’s only a couple pieces of beef in here” (there actually was an entire scoop) and I say “well it doesn’t matter if you think there’s a small amount I did not order it and I cannot eat it so I would like a remake”, the Second Lady tells me “it’s just Taco Bell everything is contaminated with the beef, we get hundreds of people asking for remakes that don’t actually need to be remade”. They then refused to remake or even refund my order… all in all I have never in my life encountered more rude service workers they were absolutely disgusting in the way that they handled this entire encounter and it’s surprising that this location (now judging by the multiple google reviews) is okay with continuing on with services (if you can call it that) like this..

Food: 1

Service: 1

Hugo Duran

Customer service was terrible. Had to go around for the second time Food was not make correct. Employees very rude.

Service: 1

AJ Norton

Holy tacos they got tubes full of food you can get the special they winievenju judge you

Christopher R Marcotte

I actually stood in line for 10 minutes with knowone took my order. The cook asked me if I was ready and he told the little girl at drive thru I was ready. 5 minutes later she told me I could use the kiosk. How freaking rude, so I left. Sorry I was a bother trying to order a meal.

Herman Barlow

I waited 20 mins for fast food. I left once I got to the front of the line.

Atmosphere: 1

Service: 1

Puckett Ellen

Usually do drive through. Foods great.

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