Shift change at dinner rush? Don’t think so. These idiots just don’t want to work. LAZY
Jessica S
Very poor quality. It looks like there's some kids that walked in for a job, no uniforms except for an older gentleman. The burgers should have been discarded for chilli and the fries definitely weren't hot or fresh. So this was $30 wasted and let's not forget the strong smell of marijuana that hits you in the face as soon as you get out of the car ( yes I'm aware that it's legal now ) but not everyone should have to be subjected to it especially when you have children. Definitely will not be going back.
Wills House
Terrible. Poor service.....Had no drinks but fanta. No chicken. No salad. took over 20 minutes to get food at 2pm, when Not busy. I will never go here again.
Atmosphere: 2
Food: 1
Service: 1
Honey Bunz
They need to get things in order at this location. I get fast food breakfast every Friday. It’s either Wendy’s, McDonald’s or Burger King. I chose Wendy’s today…every time I get to this location at around 6:40am there is long wait. When/if they get around to taking my order I’m informed that the person is working alone and that’s the reason for the wait. I understand how it is to have to work alone…I’ve done it…at Wendy’s. In that aspect, a more reliable crew is my suggestion. Today though, there wasn’t a wait. The person came on cutting off the little automated message that was asking if I was using the app. She says “please hold”. She comes back on to say “can I help you”….i give my order…she says “pull around”. She didn’t repeat my order, ask if I wanted anything else and she did not give me a total. I like to have my money ready when I get to the window because I don’t want them waiting on me to find my money. Needless to say…I did not pull around, I pulled off! Again…I totally understand how frustrating it is to work understaffed..I get it, but there is absolutely no reason to be rude to a customer. I’m not the reason you are working alone. I’m just trying to get some breakfast before heading to my job. And it’s your responsibility in this customer service field, especially “the manager” to at least try to make that a pleasurable experience. I know she was the manager because I called and asked to speak to one. I don’t know many people who love their job, but in this particular field you’re not supposed to display that to customers. I cant give a full rating on the food because I didn’t get any, but the service was bad. Do better guys!
Service: 1
George Shields
4 PM and the dinning room is closed, really? It's not the first time found this. Pathetic way to run a business!
Atmosphere: 1
Food: 1
Service: 1
Tainted Halo
The fact that they left a non English speaking person... Alone... In the store... By himself. He was stressed and confused and had to talk to everyone through translate. The cars were backed up because he didn't know how to use the speaker. Not his fault at all but honestly the mangers and GM should be majorly ashamed.
Atmosphere: 1
Service: 1
Dakota Maury
Some Wendy’s are different I know this, there’s been one here recently that we’ve been visiting and it is terrible always finding hair in all the food we get. It’s ridiculous
Atmosphere: 4
Food: 3
Service: 4
Jennifer Penny
Awesome food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Thomas Riemann
If I could give zero stars on service and atmosphere I would. It says they're open they're letting people go but their doors are closed I am a bus driver they saw a bus come in they ran and locked the doors. And then I come up to go back to my bus and they're outside smoking pot. It is 11:37 and you literally close the door on a school bus. Terrible terrible Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Kathy M.
Went through drive thru during lunch on a Thursday and there was a sign on the speaker saying they were only serving Door Dash ?? Lady on speaker was very rude
Tried to go there 2 times now. Only taking Drive Thru mobile orders . That’s crazy! I’m sure they’ll blame it on lack of employees but all the other fast food place around it has no problems being open and running normally. They pay equally if not more to their employees than surrounding restaurants.
Service: 1
Cheryl Ruiz
If you can avoid this particular Wendy’s I highly recommend you avoid it! Very poor customer service. We went around 1045 pm after leaving a concert. We were all hungry and with it being so late at night went to the first fast food we found. The drive through is open until midnight so we were not pushing anyone for time. Right up on arrival a voice came on and asked for our order. She took the order and ask anything else with hardly giving a moment to respond. We had five different orders (on the same bill) and by the time I myself was ready to order I was like forget it! I went ahead and ordered (because my husband insisted). We paid for our food and received it without a thank you, have a nice night, nothing! I understand people have bad days but for no reason at all this lady was not friendly. Actually she came across very rude which is what prompted this review. Once we got our food our night with Wendy’s did not get any better. The chicken was hard and the fries were cold and hard as well. I could go on but I think this sums up what I am trying to say. I don’t know how this Wendy’s is even open. Don’t waste your money. You deserve better customer service and fresh, hot food.with a friendly attitude.
Atmosphere: 1
Food: 1
Service: 1
brett palmer
Tells me to pull out of line because they're at shift change and the drive through counter is clicking. Corporate needs to know if you're forcing the customer to wait 20 minutes!
Atmosphere: 1
Food: 1
Service: 1
Matt A
Horrible food. Fries were ancient, burgers were cooked to an ash. I know no one in management will ever read these. We all pay more money these days for good food. Do your jobs! Zero stars.
Shift change at dinner rush? Don’t think so. These idiots just don’t want to work. LAZY
Very poor quality. It looks like there's some kids that walked in for a job, no uniforms except for an older gentleman. The burgers should have been discarded for chilli and the fries definitely weren't hot or fresh. So this was $30 wasted and let's not forget the strong smell of marijuana that hits you in the face as soon as you get out of the car ( yes I'm aware that it's legal now ) but not everyone should have to be subjected to it especially when you have children. Definitely will not be going back.
Terrible. Poor service.....Had no drinks but fanta. No chicken. No salad. took over 20 minutes to get food at 2pm, when Not busy. I will never go here again.
Atmosphere: 2
Food: 1
Service: 1
They need to get things in order at this location. I get fast food breakfast every Friday. It’s either Wendy’s, McDonald’s or Burger King. I chose Wendy’s today…every time I get to this location at around 6:40am there is long wait. When/if they get around to taking my order I’m informed that the person is working alone and that’s the reason for the wait. I understand how it is to have to work alone…I’ve done it…at Wendy’s. In that aspect, a more reliable crew is my suggestion. Today though, there wasn’t a wait. The person came on cutting off the little automated message that was asking if I was using the app. She says “please hold”. She comes back on to say “can I help you”….i give my order…she says “pull around”. She didn’t repeat my order, ask if I wanted anything else and she did not give me a total. I like to have my money ready when I get to the window because I don’t want them waiting on me to find my money. Needless to say…I did not pull around, I pulled off! Again…I totally understand how frustrating it is to work understaffed..I get it, but there is absolutely no reason to be rude to a customer. I’m not the reason you are working alone. I’m just trying to get some breakfast before heading to my job. And it’s your responsibility in this customer service field, especially “the manager” to at least try to make that a pleasurable experience. I know she was the manager because I called and asked to speak to one. I don’t know many people who love their job, but in this particular field you’re not supposed to display that to customers. I cant give a full rating on the food because I didn’t get any, but the service was bad. Do better guys!
Service: 1
4 PM and the dinning room is closed, really? It's not the first time found this. Pathetic way to run a business!
Atmosphere: 1
Food: 1
Service: 1
The fact that they left a non English speaking person... Alone... In the store... By himself. He was stressed and confused and had to talk to everyone through translate. The cars were backed up because he didn't know how to use the speaker. Not his fault at all but honestly the mangers and GM should be majorly ashamed.
Atmosphere: 1
Service: 1
Some Wendy’s are different I know this, there’s been one here recently that we’ve been visiting and it is terrible always finding hair in all the food we get. It’s ridiculous
Atmosphere: 4
Food: 3
Service: 4
Awesome food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
If I could give zero stars on service and atmosphere I would. It says they're open they're letting people go but their doors are closed I am a bus driver they saw a bus come in they ran and locked the doors. And then I come up to go back to my bus and they're outside smoking pot. It is 11:37 and you literally close the door on a school bus. Terrible terrible Wendy's.
Atmosphere: 1
Food: 1
Service: 1
Went through drive thru during lunch on a Thursday and there was a sign on the speaker saying they were only serving Door Dash ?? Lady on speaker was very rude
Restaurantji Recommends
Nothing special, regular basic Wendy's
Tried to go there 2 times now. Only taking Drive Thru mobile orders . That’s crazy! I’m sure they’ll blame it on lack of employees but all the other fast food place around it has no problems being open and running normally. They pay equally if not more to their employees than surrounding restaurants.
Service: 1
If you can avoid this particular Wendy’s I highly recommend you avoid it! Very poor customer service. We went around 1045 pm after leaving a concert. We were all hungry and with it being so late at night went to the first fast food we found. The drive through is open until midnight so we were not pushing anyone for time. Right up on arrival a voice came on and asked for our order. She took the order and ask anything else with hardly giving a moment to respond. We had five different orders (on the same bill) and by the time I myself was ready to order I was like forget it! I went ahead and ordered (because my husband insisted). We paid for our food and received it without a thank you, have a nice night, nothing! I understand people have bad days but for no reason at all this lady was not friendly. Actually she came across very rude which is what prompted this review. Once we got our food our night with Wendy’s did not get any better. The chicken was hard and the fries were cold and hard as well. I could go on but I think this sums up what I am trying to say. I don’t know how this Wendy’s is even open. Don’t waste your money. You deserve better customer service and fresh, hot food.with a friendly attitude.
Atmosphere: 1
Food: 1
Service: 1
Tells me to pull out of line because they're at shift change and the drive through counter is clicking. Corporate needs to know if you're forcing the customer to wait 20 minutes!
Atmosphere: 1
Food: 1
Service: 1
Horrible food. Fries were ancient, burgers were cooked to an ash. I know no one in management will ever read these. We all pay more money these days for good food. Do your jobs! Zero stars.
Atmosphere: 1
Food: 1
Service: 1