Greatroom

1360 W Mall Dr, Cleveland
(216) 736-7080

Recent Reviews

Garrett R.

Apparently this is the great room. We're there for the stair climb challenge and big open space. Carpeting was clean. Service at the hotel was great. Friendly staff.

Atmosphere: 4

L C

Dinner menu Burgers and soup was excellent. Breakfast menu was not so great for the price. Waffles and Tower breakfast was ordinary

Michael Franz

Great little hotel restaurant the food is really good the people that work here are really nice and welcoming we ate here three times during our stay never

Atmosphere: 1

Food: 4

Service: 3

Jennifer Nash

Early morning buffet items tend to be cold, but I'm sure they take some time to heat up

Atmosphere: 5

Food: 3

Service: 5

Louis Vertosnik

Great

Atmosphere: 4

Food: 4

Service: 4

Domonique Hinton

It's my

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Classic Caesar Salad, Key Tower Burger, Flatbread, Hashbrowns, Grilled Akura Salmon Fillet, Hickory Roasted Akura Salmon

A’Luna Santiago

I was staying at the Hilton this pass weekend. And stopped by the great room. Man did I have a great time. The host amber is VERY friendly talking to her is like talking to a long lost friend. Very nice very down to earth beautiful smile and was able to talk to us in Spanish! Also the bartender Moni I believe her name was . Was also fluent in Spanish and was super nice! We came back to the great room a few times over the weekend and amber remembered us held good conversation before getting us a server. We came back before we left back to Nyc to say good bye to her . They have the prefect person working as a host because she’s amazing with people definitely sets the tone of the hotel seeing her face and smile and personality to match. Very genuine soul !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hickory Roasted Akura Salmon

Yo

I had the grilled chicken caesar salad that was awesome very tasty. Nice place almost too open and very loud this day because it was a football game.

Atmosphere: 4

Food: 4

Service: 5

Jace Jones

It's a hotel lobby restaurant and bar that's overpriced but it's conveniently located if you're staying in the hotel and the service and atmosphere are way above

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: All-American

A'Luna S.

I was staying at the Hilton this pass weekend. And stopped by the great room. Man did I have a great time. The host amber is VERY friendly talking to her is like talking to a long lost friend. Very nice very down to earth beautiful smile and was able to talk to us in Spanish! Also the bartender Moni I believe her name was . Was also fluent in Spanish and was super nice! We came back to the great room a few times over the weekend and amber remembered us held good conversation before getting us a server. We came back before we left back to Nyc to say good bye to her . They have the prefect person working as a host because she's amazing with people definitely sets the tone of the hotel seeing her face and smile and personality to match. Very genuine soul !

oday salman

I recently visited the Marriott Great Room and was disappointed with both the food and service. The crab cake was excessively salty and dry. The Caesar salad was underwhelming with dry, tasteless chicken, and the flatbread was unfortunately inedible due to its staleness and the quality of the meat on it.The service was incredibly slow. We waited 45 minutes for our order in an almost empty restaurant. To add to the frustration, the check was handed to us abruptly, giving us the feeling that they wanted us leave.Pretty disappointing experience overall.

Atmosphere: 3

Food: 1

Service: 1

Jennifer Moore

Very good

Atmosphere: 5

Food: 5

Service: 4

Patricia Hasapis

We stayed at the Marriott this past weekend. We were there for the wedding of our friends daughter. It was an awesome weekend. The brunch on Sunday was absolutely fabulous! The rooms were wonderful and I would have loved to have taken home one of those comforters and a pillow!

Atmosphere: 5

Food: 5

Service: 5

Charnise Wells

The food was good, Waitress Kim was nice.

Atmosphere: 1

Food: 4

Service: 4

Betty Airoldi

That delicious food!!!! The waiter took great care of us!!!!! It's a bit expensive but it's understandable for being inside a good hotel. It's worth

Atmosphere: 5

Food: 5

Service: 5

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