Marco's Pizza

14121 Lorain Ave, Cleveland
(216) 252-8100

Recent Reviews

Crystal Lesperance

Best experience ever! A huge Thank You to Kim and William for all your help today, TOP of the Pizza Vendors list you go!!!

Atmosphere: 5

Food: 5

Service: 5

Tony Thompson

Best pizza ever! Excellent price for the 10 dollar pepperoni magnificent. Would, absolutely recommend this pizza joint on Lorain Ave .

Atmosphere: 5

Food: 5

Service: 5

Jim Overton

just wanted to say we always ask for our pizza to be certain way. but they can not get it right 100 percent of the time. its not rocket science cut the pizza in pie not square a round pizza is cut in pie.... please can we get help on this. also they are very rude to me and my family we order there alot and we always have issues or they give us a problem just want pizza the way i want it.....also they cook food with out gloves on and no hair nets. they touch money and then they go and touch the dough to make pizza with out washing there hands they need osha in there to shut them down. very dirty all of a sudden also......thank youps i dont have facebook or twitter see un guys dont care. why cant we just talk on a phone or on here u guys have all of my family numbers on file because we eat there 1 a week or every other last week we did 2 times in a day and it was still messed up..../..........

Atmosphere: 1

Food: 5

Service: 1

nancy owens

My favorite pizza place by far I love the xlarge double sausage pizza it has a great flavor and the sausage are big ñot like other pizza places best pizza spot by

Atmosphere: 5

Food: 5

Service: 5

ounxy lys

I'm a repeating customer here who orders from this location often. Last night I tried to place an order and the promised time online said it'd be 30 minutes so when an hour passed I called to see if everything is okay. The lady picked up the phone and sounded very annoyed, I could hardly understand what she was saying. She hung up before I got to even finish my sentence. Another 30 minutes go by, I call to inquire if it's out for delivery yet, I have a family waiting to eat. She starts yelling at me over the phone saying it's only been 12 minutes (It hasn't) yelling at me and telling me "You dont understand!" and getting a very nasty attitude. Talking upside down, hard to hear. Threatening to cancel my order, I tell her kindly, never raising my voice in return to please leave my order as is. She hangs up and cancels it. I have no clue why they have a woman who lacks the ability to exert control over her own emotional state working as assistant manager. Clearly the most she should be doing is making pizzas, and even then I wouldn't trust her. After reading some other reviews, such as the "lady slamming the phone on the counter" review, I wouldn't be surprised if they spoke to the same lady who shouldn't be in the position of speaking, handling or working through difficult situations. I find it hard to believe she hasn't been fired as im appaled by reading these other customer experinces with her.

Lauren Wilkins

Never received pizza, when called the boy said he remembered my order, put me on hold and never came back. Called back and no one answered. (Night of Jan 2nd, 2024)

Timothy Bird

If you want to go to the pizza place, order it and then you can eat it whenever you want. Don't worry about getting steak here because they don't sell steak or baked potatoes and I don't know if they will make it for you..I once got pizza here and I will get pizza again tomorrow or Saturday. Maybe I will get steak somewhere else. This is my favorite place to not get steak. Thank you for pizza food and letting me eat your food for lunch and sometimes dinner . If you are reading this, bless you and your family and pizza!

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: White Cheezy

NiNi & Gang

I ordered a small meat lovers and 6 wings when my food arrived i had 5 wings and 1 of them was ate off of i called to let them know that it was delivered eaten off of and the girl who answered said she was the assistant manager had a attitude told me that she sure no one have eaten it and she was like i can make u 6 little wings but we can’t deliver them pizza was cold

Food: 1

Service: 1

Kiyana

The one older lady who was working in the kitchen definitely needs to find another job not welcoming at all and answered the phone and was just slamming it on the counter I’m human n understand frustration but

Atmosphere: 1

Food: 4

Service: 1

Bianca Beyli

Very poor service they pick up phone and say not taking any orders and hangs phone up.

Katelyn Craig

recently ordered and got a burnt pizza. the location offered me a refund of less then I paid for the pizza or a new pizza. I choose to have a new pizza sent out and it was burnt worse then the first pizza. when called the assistant manager was very rude and did not offer any solutions for their mistake.

Mary Lamie

Ordered for delivery 2 different bowls and 2 different chicken wings and got 1 so-called bowl, which was a joke, nothing like the advertisement and everything was cold ?? also got a medium pizza ?I didn't Order and the wings are the tiniest I have seen ? and again I am maybe 6 minutes from them and everything was cold SMH. I'm totally disappointed in the service. I have ordered before, and this is the worst. The picture is the so-called bowl.

Food: 2

Service: 2

Zem Jacko

Had to pick it up myself because they couldn't get a Door dasher for at least a half hour after it was made. Pizza was warm at best and I don't know if the tip is gonna be returned to the card because it hasn't yet and I didn't get it even though I was technically the Door dasher for myself. The app doesn't even let me sign in because my password expired and it literally won't send me the email to change it so I have to go the long way and be a "guest". The other star is because they do have good food just make sure you have a working microwave!

Nestor Colon

Pizza was good, but the buffalo wings were amazing. Loved it, gotta try them wings.

Food: 5

Service: 5

Cait T

Delivery is never available on the online ordering so can’t speak to the food as we can never get it.

Atmosphere: 2

Food: 3

Service: 2

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