Normally I have no complaints when we get food from here. Usually it's fresh, hot, and service is quick even when it's busy. That was not the case this evening. I ordered online and had a little shopping to do so I timed it out to where I could grab what I needed from the store, grab our kids food and be there on time for my curbside pick up, which again, even when busy they're typically fast. I got there 2 to 3 minutes early and called to let them know I was there, they said it wasn't done and it'd be a few minutes. Fifteen minutes later, after seeing multiple people going in and out getting food, mine finally came out. I get home (only maybe 3 mins drive) and the food warmth was at the level of something that's been sitting on a food warmer. The fries were soggy and chewy which is very repulsive, the sandwich tasted good, I mean it's a Roman burger so how could it not be, but it was more on the luke warm side, the cheese sauce was piping hot though so that was good. Honestly, I'd have been less upset if they'd have said it'll be a few minutes but it'll take even longer to be brought out because I'd have walked my happy butt in there with a smile on my face and picked it up so that it was still hot and the fries wouldn't be soggy.
Atmosphere: 4
Food: 3
Service: 3
Joe Foodservice
Craved my annual Romanburger, and this place was on the way.. wow.. unlike most Mr Hero's spots, this was clean, friendly, fast, and high quality! The food actually LOOKED exactly like the ads! Fresh, tasty, served with a smile. Must be family owned, because the pride showed!
Lisa Simons
Food was fresh, and quick!!!! Best Mr. Hero I’ve been to so far!
The food was really good and yummy. Cheeseburger and fried mushrooms. A bit pricey. The mushrooms were as good as the ones that I get at Swenson's. The burger is better than Swenson's.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 10 Romanburger
Michael Mullins
Ownership is awesome, they really care about their quality of food and their
Atmosphere: 5
Food: 5
Service: 5
Eric Schmitt
Great food and great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Romanburger
Bethany Cherney
So fresh!
Atmosphere: 5
Food: 5
Service: 5
Adrian Biliboaca
Always good food and very clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Mrs. Merc
Great customer service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Jack Collum
Very little seating. Food was ready quick. Food was made to order.
Anytime you eat at.a fast food restaurant, you already know about the food really. You go there because you like it. So what you really rate is the location, specifically. Is the food prepared right, fast, it's hot and fresh when you get it, and are the people nice. Well at this location, you get all of that, plus the nicest restaurant owner around. Rima Patel makes it a point to be friendly and happy and make your day better by preparing fresh, hot, YUMMY food for you that you don't have to cook yourself. This is a GREAT location for excellent food and fantastic service. Thank you, Rima! I love your restaurant.Wheelchair accessibility: Wheelchair accessible entrance and parking lot with a ramp to the sidewalk.
Atmosphere: 5
Food: 5
Service: 5
Joe Cillian
First of all we had to go back to the store because they forgot a sandwich. Secondly the buns on all the Roman burgers were over cooked and hard. Thirdly, 2 people who have had them before got upset stomachs from the Roman burgers. IF we ever go back to Mr. Hero it won't be to this store. To top it off we had people in from out of town who didn't get a very good impression of the food and service at all.
Sean E.
Very Clean. Good staff. Fast service. Plenty of seats with a TV in the dining area. I recommend this establishment
JON SCORDOS
They are extremely cheap on the ingredients and way over priced.
Daniel macre
Every time i come in the staff and owner are very friendly. The food is always on par and service is quick.
Normally I have no complaints when we get food from here. Usually it's fresh, hot, and service is quick even when it's busy. That was not the case this evening. I ordered online and had a little shopping to do so I timed it out to where I could grab what I needed from the store, grab our kids food and be there on time for my curbside pick up, which again, even when busy they're typically fast. I got there 2 to 3 minutes early and called to let them know I was there, they said it wasn't done and it'd be a few minutes. Fifteen minutes later, after seeing multiple people going in and out getting food, mine finally came out. I get home (only maybe 3 mins drive) and the food warmth was at the level of something that's been sitting on a food warmer. The fries were soggy and chewy which is very repulsive, the sandwich tasted good, I mean it's a Roman burger so how could it not be, but it was more on the luke warm side, the cheese sauce was piping hot though so that was good. Honestly, I'd have been less upset if they'd have said it'll be a few minutes but it'll take even longer to be brought out because I'd have walked my happy butt in there with a smile on my face and picked it up so that it was still hot and the fries wouldn't be soggy.
Atmosphere: 4
Food: 3
Service: 3
Craved my annual Romanburger, and this place was on the way.. wow.. unlike most Mr Hero's spots, this was clean, friendly, fast, and high quality! The food actually LOOKED exactly like the ads! Fresh, tasty, served with a smile. Must be family owned, because the pride showed!
Food was fresh, and quick!!!! Best Mr. Hero I’ve been to so far!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Romanburger, Potato Waffers
The food was really good and yummy. Cheeseburger and fried mushrooms. A bit pricey. The mushrooms were as good as the ones that I get at Swenson's. The burger is better than Swenson's.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 10 Romanburger
Ownership is awesome, they really care about their quality of food and their
Atmosphere: 5
Food: 5
Service: 5
Great food and great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Romanburger
So fresh!
Atmosphere: 5
Food: 5
Service: 5
Always good food and very clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
Great customer service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Very little seating. Food was ready quick. Food was made to order.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Anytime you eat at.a fast food restaurant, you already know about the food really. You go there because you like it. So what you really rate is the location, specifically. Is the food prepared right, fast, it's hot and fresh when you get it, and are the people nice. Well at this location, you get all of that, plus the nicest restaurant owner around. Rima Patel makes it a point to be friendly and happy and make your day better by preparing fresh, hot, YUMMY food for you that you don't have to cook yourself. This is a GREAT location for excellent food and fantastic service. Thank you, Rima! I love your restaurant.Wheelchair accessibility: Wheelchair accessible entrance and parking lot with a ramp to the sidewalk.
Atmosphere: 5
Food: 5
Service: 5
First of all we had to go back to the store because they forgot a sandwich. Secondly the buns on all the Roman burgers were over cooked and hard. Thirdly, 2 people who have had them before got upset stomachs from the Roman burgers. IF we ever go back to Mr. Hero it won't be to this store. To top it off we had people in from out of town who didn't get a very good impression of the food and service at all.
Very Clean. Good staff. Fast service. Plenty of seats with a TV in the dining area. I recommend this establishment
They are extremely cheap on the ingredients and way over priced.
Every time i come in the staff and owner are very friendly. The food is always on par and service is quick.