That little waffle chicken sandwich you guys got right now, KEEP IT FOREVER!!! DELICIOUS!!!!
Johnny K.
Mr hero = Mr Diarrhea. Wrong order. Bad. I used to go there now it's over. Save the space and go away
John Nutter
The two guys didn't speak good English and rude and just stared at you the whole
Atmosphere: 2
Food: 2
Service: 1
Martha Widdowson
The food was as good as Mr. Hero can be. The place was very clean! I had read the review about dogs in there, so I was looking around and being judgier than normal. The man who took our order and gave us our food was very nice.
Atmosphere: 5
Food: 5
Service: 5
MB Stump Grinding
Tries to over charge customer. Has two dogs running around in the kitchen & they defecate on the floor & they walk in it. Should get shut down.
Atmosphere: 1
Food: 1
Service: 1
James G.
I used to love this place and the location years back before I moved out of state. Visited here recently for first time in 10 years. Definitely different owners. Grossed out when I walked in and saw most tables and the floor was filthy. Needed to stop in restroom before ordering... one of the most disgusting bathrooms I have seen in years. Unable to dry hands after washing because nothing was available. Searched for napkins, but apparently those are a precious commodity, none to be found. Also no straws, utensils, condiments etc. I didn't stick around to place an order.
Pete S.
Amazing experience!!! You can see how clean the kitchen is from the front door. The staff was super friendly and the food came out fast and perfectly cooked during a busy lunch hour. Thank you!!! We'll be back!!!
Stephen
Typically, a one-man shop when I go in. Wasn't thrilled the first time I went in and decided to give it a second shot. Waited 15 minutes for two sandwiches. Close to leaving another customer came in and told the employee working he wanted a medium roman burger; employee rang up two roman burgers and the guy paid for them. A few minutes later he noticed he was charged incorrectly, and the employee fought with the man saying he ordered two sandwiches and refused to refund him (when even I heard him order a medium.) I get back to work and my coworker noticed their sub was a small and not a medium and we were charged for a medium. Don't think I'll go back.
Atmosphere: 1
Food: 3
Service: 1
Stephen Smik
Typically, a one-man shop when I go in. Wasn't thrilled the first time I went in and decided to give it a second shot. Waited 15 minutes for two sandwiches. Close to leaving another customer came in and told the employee working he wanted a medium roman burger; employee rang up two roman burgers and the guy paid for them. A few minutes later he noticed he was charged incorrectly, and the employee fought with the man saying he ordered two sandwiches and refused to refund him (when even I heard him order a medium.) I get back to work and my coworker noticed their sub was a small and not a medium and we were charged for a medium. Don't think I'll go back.
Atmosphere: 1
Food: 3
Service: 1
Lois M. Horner
Just ordered pick-up from the North Ridgeville location and it was horrible and nothing was made correctly. Paid for extra cheese on three sandwiches and didn't receive it. Paid for extra mushrooms on two sandwiches and didn't receive it. Instead there were only a few mushrooms on the sandwiches and hardly any toppings on the deluxe hot buttered steak. It was like eating met and bread. Everything was so greasy that we had to sop up the grease with paper towels. The bread was so greasy that it was doughy. Nothing tasted good at all. They also ignored my special instructions to cut the Roman Burger in half instead of 3rds as well. Extremely disappointing experience for the cost, especially when not getting the extras we paid for.
That little waffle chicken sandwich you guys got right now, KEEP IT FOREVER!!! DELICIOUS!!!!
Mr hero = Mr Diarrhea. Wrong order. Bad. I used to go there now it's over. Save the space and go away
The two guys didn't speak good English and rude and just stared at you the whole
Atmosphere: 2
Food: 2
Service: 1
The food was as good as Mr. Hero can be. The place was very clean! I had read the review about dogs in there, so I was looking around and being judgier than normal. The man who took our order and gave us our food was very nice.
Atmosphere: 5
Food: 5
Service: 5
Tries to over charge customer. Has two dogs running around in the kitchen & they defecate on the floor & they walk in it. Should get shut down.
Atmosphere: 1
Food: 1
Service: 1
I used to love this place and the location years back before I moved out of state. Visited here recently for first time in 10 years. Definitely different owners. Grossed out when I walked in and saw most tables and the floor was filthy. Needed to stop in restroom before ordering... one of the most disgusting bathrooms I have seen in years. Unable to dry hands after washing because nothing was available. Searched for napkins, but apparently those are a precious commodity, none to be found. Also no straws, utensils, condiments etc. I didn't stick around to place an order.
Amazing experience!!! You can see how clean the kitchen is from the front door. The staff was super friendly and the food came out fast and perfectly cooked during a busy lunch hour. Thank you!!! We'll be back!!!
Typically, a one-man shop when I go in. Wasn't thrilled the first time I went in and decided to give it a second shot. Waited 15 minutes for two sandwiches. Close to leaving another customer came in and told the employee working he wanted a medium roman burger; employee rang up two roman burgers and the guy paid for them. A few minutes later he noticed he was charged incorrectly, and the employee fought with the man saying he ordered two sandwiches and refused to refund him (when even I heard him order a medium.) I get back to work and my coworker noticed their sub was a small and not a medium and we were charged for a medium. Don't think I'll go back.
Atmosphere: 1
Food: 3
Service: 1
Typically, a one-man shop when I go in. Wasn't thrilled the first time I went in and decided to give it a second shot. Waited 15 minutes for two sandwiches. Close to leaving another customer came in and told the employee working he wanted a medium roman burger; employee rang up two roman burgers and the guy paid for them. A few minutes later he noticed he was charged incorrectly, and the employee fought with the man saying he ordered two sandwiches and refused to refund him (when even I heard him order a medium.) I get back to work and my coworker noticed their sub was a small and not a medium and we were charged for a medium. Don't think I'll go back.
Atmosphere: 1
Food: 3
Service: 1
Just ordered pick-up from the North Ridgeville location and it was horrible and nothing was made correctly. Paid for extra cheese on three sandwiches and didn't receive it. Paid for extra mushrooms on two sandwiches and didn't receive it. Instead there were only a few mushrooms on the sandwiches and hardly any toppings on the deluxe hot buttered steak. It was like eating met and bread. Everything was so greasy that we had to sop up the grease with paper towels. The bread was so greasy that it was doughy. Nothing tasted good at all. They also ignored my special instructions to cut the Roman Burger in half instead of 3rds as well. Extremely disappointing experience for the cost, especially when not getting the extras we paid for.
Restaurantji Recommends
One of the 2 Mr Heros I go to. They don't raise the prices as much as another one in the area and they are much more welcoming as well
Atmosphere: 5
Food: 5
Service: 5
I ordered my food online and when I got home I had cold and nasty fries and my sandwiches was soggy
Something about taste is odd but same time good the brookpark location is very clean and ndver greet me eith we are closing soon in the evening.
Great food great service. Awesome staff.
it’s great her love the atmosphere !!