Vegetarian options: Have veggie sandwich and veggies patty sandwich
Food: 5
Service: 5
Recommended dishes: All-Pro Sweet Onion Teriyaki, The Hotshot Italiano, Garlic Roast Beef, The Boss, The Ultimate B M T, Auntie Anne's Footlong Pretzel
Richmond Staggered
The nice woman in the front.. I think her name tag said “Cyd”, was really nice and very helpful!! She suggested a bunch of items I could get at an affordable price! I’m a very picky eater and she understood that! She said that she’s just a sandwich artist but I believe that she should be a manager with her customer service. She definitely got an extra 20%!
This was by far the worst experience I’ve ever had. The black woman at the register told me to hurry up and pay before my sandwich was even prepped. The gentleman grabbing the bread from the warmer wiped his nose before cutting the bread and spreading the bun so I asked him not to touch the bread and change his gloves. The woman at the register told me to hurry up and pay. I was clueless as to why I needed to pay first before asking for my sandwich. I said I can pay when he makes my sandwich. She said I can pay or have a nice day. I chose the nice day and she started cursing us out. We were a party of three. And we were the only people in subway. I WILL NEVER GO THERE AGAIN.
E N
The worst service I've had at a Subway. I recently gave this location 3 different chances because I work close by but I'm done.Employees are rude and simply don't care. Every time i've ordered a sandwich, they mangle the bread, tearing it open and ruining the sub before they even top it.Both employees I dealt with had bad attitudes. I get that maybe Subway isn't the most exciting job, but don't take it out on people just trying to get a sandwich for lunch.
Byron Chavers
Good service. Only one employee at the store. She worked very efficiently
Russell
Feels dated and some veggies not in stock. Can be slow at lunch.
Naquane Francois
What I experienced here today was simply disgusting. Both hygienically and ethically speaking. I visited this restaurant at about 4:30 ~ 5:00PM August 4th, 2022. I only came in to charge my phone, but figured I would get something to support the establishment since I would be using the outlet. As I was deciding on what to order the customer ahead of me ordered 2 sandwhiches, he was male about 6ft tall or so. While he was speaking to the woman, first second wrapped anf bagged, the second sandwhich was on top of the food counter, unwrapped and exposed. Which is understandable. This is the disturbing part. A large black fly lands on the customer's second sandwhich (the one that is exposed) The coworker, a white male with a Mohawk and tattoos sees the fly on top of the sandwhich, and swats it away. I watch him swat it away. At which point he walks to the backroom, and I assume that he is going change gloves and remake the sandwhich. However, he packs the sandwhich up, bags it and hands it to the customer. I did not say anything in the moment because I wanted to give the employee the chance to do the right thing. But he didn't. He didn't tell the customer, let alone offer to remake the sandwhich. The man paid $26 and some change for his food. I followed him shortly after to let him know DISCREETLY what had happened. He then went back inside to inquire about the situation. The employees LIED to the customer, then lied to me, accused me of trespassing and called the authorities. After an exchange of words between me and the customers (I hurled no profanties) they made disreputable and disrespectful comments about my attire, my hair, and the way I smelled. Saying I couldn't afford anything and that was the reason I was starting trouble. This is after I purchased a drink mind you. The employees then told me the cameras had audio and were listening to everything I said, I WAS ELATED. "play the cameras back" I told them, to which their response was laughter. At that point I has tried calling the corporate office (I now know the number has been disconnected) shortly after authorities arrived, and asked me to leave, I complied without incident. Every word I have taken the time wo write here is true. We are at the tail end of global pandemic which has claimed many lives. I believe it is only fair that an insect who is known to spend its time around feces, spit, vomit and waste, should not be permitted to land on a paying customers food without their knowledge. Let me be clear. I no longer want a refund. I have already reached out to corporate. And will be contacting the Department of enviormental health first thing in morning as instructed by a rep on the city's help center hotline. IF you do eat here don't take your eyes off your food.
Darlene MOORE
The problem I have with subway in general is they have coupons but most subway's don't except some of them & personally I think that needs to change.
Mike Crawford
Good food, of course, but also a friendly and hard-working staff.
What can I say about them Damm good sandwiches and staff very reasonable yet quality
Scott Roberts
Worst customer service I have ever seen. First when I ordered a second sandwich the worker shook his head and told me to order it with the first one next time. Then he got mad and locked the door so no more customers would come in, and the icing on the cake he was talking to his friends on the phone while he was making my sandwich. This is by far the worst subway I have ever been to.
Henry W.
Google maps says that they close at 10 but they're closed at 7pm
Charlene Marshall
Bread was super hard
A F Olsen
this place is absolutely outstanding. i think i might become a regular. this place has a good atmosphere.
Vegetarian options: Have veggie sandwich and veggies patty sandwich
Food: 5
Service: 5
Recommended dishes: All-Pro Sweet Onion Teriyaki, The Hotshot Italiano, Garlic Roast Beef, The Boss, The Ultimate B M T, Auntie Anne's Footlong Pretzel
The nice woman in the front.. I think her name tag said “Cyd”, was really nice and very helpful!! She suggested a bunch of items I could get at an affordable price! I’m a very picky eater and she understood that! She said that she’s just a sandwich artist but I believe that she should be a manager with her customer service. She definitely got an extra 20%!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Pack Cookie Box, Garlic Roast Beef
This was by far the worst experience I’ve ever had. The black woman at the register told me to hurry up and pay before my sandwich was even prepped. The gentleman grabbing the bread from the warmer wiped his nose before cutting the bread and spreading the bun so I asked him not to touch the bread and change his gloves. The woman at the register told me to hurry up and pay. I was clueless as to why I needed to pay first before asking for my sandwich. I said I can pay when he makes my sandwich. She said I can pay or have a nice day. I chose the nice day and she started cursing us out. We were a party of three. And we were the only people in subway. I WILL NEVER GO THERE AGAIN.
The worst service I've had at a Subway. I recently gave this location 3 different chances because I work close by but I'm done.Employees are rude and simply don't care. Every time i've ordered a sandwich, they mangle the bread, tearing it open and ruining the sub before they even top it.Both employees I dealt with had bad attitudes. I get that maybe Subway isn't the most exciting job, but don't take it out on people just trying to get a sandwich for lunch.
Good service. Only one employee at the store. She worked very efficiently
Feels dated and some veggies not in stock. Can be slow at lunch.
What I experienced here today was simply disgusting. Both hygienically and ethically speaking. I visited this restaurant at about 4:30 ~ 5:00PM August 4th, 2022. I only came in to charge my phone, but figured I would get something to support the establishment since I would be using the outlet. As I was deciding on what to order the customer ahead of me ordered 2 sandwhiches, he was male about 6ft tall or so. While he was speaking to the woman, first second wrapped anf bagged, the second sandwhich was on top of the food counter, unwrapped and exposed. Which is understandable. This is the disturbing part. A large black fly lands on the customer's second sandwhich (the one that is exposed) The coworker, a white male with a Mohawk and tattoos sees the fly on top of the sandwhich, and swats it away. I watch him swat it away. At which point he walks to the backroom, and I assume that he is going change gloves and remake the sandwhich. However, he packs the sandwhich up, bags it and hands it to the customer. I did not say anything in the moment because I wanted to give the employee the chance to do the right thing. But he didn't. He didn't tell the customer, let alone offer to remake the sandwhich. The man paid $26 and some change for his food. I followed him shortly after to let him know DISCREETLY what had happened. He then went back inside to inquire about the situation. The employees LIED to the customer, then lied to me, accused me of trespassing and called the authorities. After an exchange of words between me and the customers (I hurled no profanties) they made disreputable and disrespectful comments about my attire, my hair, and the way I smelled. Saying I couldn't afford anything and that was the reason I was starting trouble. This is after I purchased a drink mind you. The employees then told me the cameras had audio and were listening to everything I said, I WAS ELATED. "play the cameras back" I told them, to which their response was laughter. At that point I has tried calling the corporate office (I now know the number has been disconnected) shortly after authorities arrived, and asked me to leave, I complied without incident. Every word I have taken the time wo write here is true. We are at the tail end of global pandemic which has claimed many lives. I believe it is only fair that an insect who is known to spend its time around feces, spit, vomit and waste, should not be permitted to land on a paying customers food without their knowledge. Let me be clear. I no longer want a refund. I have already reached out to corporate. And will be contacting the Department of enviormental health first thing in morning as instructed by a rep on the city's help center hotline. IF you do eat here don't take your eyes off your food.
The problem I have with subway in general is they have coupons but most subway's don't except some of them & personally I think that needs to change.
Good food, of course, but also a friendly and hard-working staff.
It's subway. You know what subway is.
Restaurantji Recommends
What can I say about them Damm good sandwiches and staff very reasonable yet quality
Worst customer service I have ever seen. First when I ordered a second sandwich the worker shook his head and told me to order it with the first one next time. Then he got mad and locked the door so no more customers would come in, and the icing on the cake he was talking to his friends on the phone while he was making my sandwich. This is by far the worst subway I have ever been to.
Google maps says that they close at 10 but they're closed at 7pm
Bread was super hard
this place is absolutely outstanding. i think i might become a regular. this place has a good atmosphere.