Auntie Anne's

Food Court, 1500 Polaris Pkwy #2120, Columbus
(740) 817-2828

Recent Reviews

Robert Mcconaha

Pretzels were good, fast service.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mini Pretzel Dogs Bucket, Pepperoni Nuggets Bucket

Rekha Asokan

So wowwww this Auntie Anne’s is significantly overcharging for the same exact menu items that the Easton location has. For example mini hotdogs are $5 at Easton and literally $7.19 here. Even sauce is .99 at Easton and $1.19 here. If I were you I would get your Auntie Anne’s fix elsewhere bc come on now ?

kayla saensongkham

Went today with my little brother and he loved it. The worker was super sweet and she called me pretty. Caught me off guard, so at the off chance she sees this, you’re very pretty as well<3

Atmosphere: 5

Food: 5

Service: 5

Pamela

Purchase 2 dragon fruit, mango drinks. and 2 bread, pretzels got to the table the 2 bread, pretzels were hard as a rock. The drinks were so cold that you couldn’t drink them through the straw were sitting at the table for over half hour finally took them to the drinks to the car and drank them when when we got home . The employees weren’t real friendly, they were too busy having conversations with themselves, I’ve never been there before, and honestly would not go back. Spent $20 . Total waste of money.

Rachel Hunter

Quick and great pretzels but a lil Burt and lil hard but overal great you can’t go wrong!

Julie S

Went to this location in the Polaris mall and Nelson M was awesome. Very friendly and the pretzels were fantastic. Quick and speedy too.

Christin Wolford

The little hot dogs in the pretzels dogs fall out which is annoying but they were good. Line was very long but moved very fast.

David Barker

Employees were out of uniform no hats or hair nets or even aprons, chewing food with out washing their hands, the pretzels were crowded on the tray and over cooked and the ones in the warmer were stale and old, the line is slow moving just to get a I don’t care attitude and when they forget an item from your order they act like you’re a nuisance. Not single employee washes their hands but they did use the hand wash sink to dump drinks.

Rocky

Who ever is in charge of ordering conveniently neglected to order enough regular size cups for pretzels and they refuse to just make a clear drink cup into the correct size pretzel. Won't be getting any more of my families business.

Un Known

Horrible customer service, what do I need to do to get a hello, a smile, a thank you for your business or any kind of appreciation?

Sahil T

Didn't have enough cups for medium and refused to use 2 smaller cups. Messed up my order for an original pretzel. But the guy was really patient so 3 stars.

Taylor L.

attempted to order two pepperoni pretzel bites and a snow ball Pretzel bite. after being told this location wasn't making the snowballs, I ordered a cinnamon sugar in its place. Once, finally getting my bag, it was wrong. upon talking to the employee, they informed me that it was what I had ordered as the cashier had rung it up that way. After they finally agree to correct this, had to wait for them to be made as the ones in the display had already be sold behind me. Disappointing service every time this location is visited

Jonathan Pavelich

The cinnamon sugar pretzel nuggets are so good with the sweet glaze dip!

Hannah Nicole

The customer services was rude and the first pretzel I got was burnt. When I asked for another one the girl had attitude. She also could not talk loud enough for me to hear. She kept mumbling behind her mask. I understand with the mask sometimes you cant hear, however she was not even trying. Will not be visiting this store for a while.

Riley Stone

I don't know what the guys problem was but he had a really bad attitude and was rude to me and my friend. He was insulting and tried to overcharge us on our order. If you have a bad attitude and hate people so much, don’t work at the register. Im very disappointed considering i order here a lot. Never again.

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