Writing this solely because I love the prepared meals. The salads, and the casseroles you stick in the oven for an hour, meaning a no -fuss dinner. The Mediterranean Orzo Salad was great, but I haven't seen it again.I also love the chicken enchiladas, which I had for a meal several times.The Shepherds pie is a dish my dad loved, but I haven't been able to find it again.I served their Chicken Pot Pie for dinner with friends. The four of us feasted and there were leftovers. I also am happy about the self-checkouts. The people have always been helpful when needed.
Mike W.
Costco is a great place to shop, prices are good, quality of products are great and the store is always clean. The employees are always there to help. Love it !!!!!
K Callahan
New rotisserie chicken caesar salad is delicious.
Anna M.
Staff is always very friendly and helpful- as are fellow customers lol. Also is one of the locations with an attached gas station which is convenient.
Mad Yoeman
Best pizza and soda deal around! Can't beat the price and its good pizza!
Kyle B.
My car battery died at this Costco. I went inside and asked the tire department if they could jump my car. They were extremely helpful. Someone came and jumped my car off of a battery. He was super friendly and helpful. This all happened on the first cold day of the year and during the after work rush.
Steve Johnston
Cheap hot dogs and pizza..and $10 dollar large pizza that is very good!! Can't beat that food court with the inflation hell we are in now.
Cathy W.
I noticed that on my credit card a automatic renewal of my membership on December 1st and it didn't expire until Dec31 st. I called to have it removed as I don't want to spend 60 for it at this time. I called the CC company and they said wait til the 5th of Dec to see that it's removed. I called on the 5th to be told by Costco that I have to wait until the 6th and have to come in to have it removed!!!!!!!! I called today and (6th) Polaris Costco and was told a manager will call me back tomorrow as there isn't want in the store today. I will NOT BE GETTING another membership from there. I didn't give permission to renew. It overlaps for one month, which should be illegal. Check your memberships!!!!
Kyle D.
I purchased a box of yogurt here and it had large fat maggots inside the box.. management didn't seem concerned and did not offer a refund.
Terrible management at this Costco. They are so anxious to keep non-members out of their store that they break the law. There is an Ohio law that you cannot sell alcohol to certain people (members) without selling it to everyone. The management at this branch of Costco blatantly breaks the law. Shame on you!!! Of course, I have no motivation to ever join because of their profound dishonesty. I want nothing to do with the crooks!
Map Cat
Small menu, but everything they have is done well consistently and very inexpensive.
Nathan A.
If I could give this place zero stars I would. The older men at customer service (one of them wearing a black zip up, glasses, and balding haircut) was extremely rude and condescending. As someone signing up for a Costco membership for the very first time, this was a disappointing and discouraging experience as I was told the following during the interaction: "you should be a doctor. I shouldn't need to squint to be able to see your handwriting" and while the photo ID was being taken, "smile, come on". Furthermore, I was told that I was making a "mistake" if I selected the Costco premium membership. And this man asked a number of very personal questions which were not pertinent to the membership, which included questions such as, do I pay for my own car insurance, what my job was, where I was from originally, and how much I travel, and how young people make a mistake with not signing up for the Costco executive membership. These unprofessional questions, as well as the derogatory comments, made for a very unpleasant experience at this Costco location. This man and his buddy made it clear that they did not respect me or really care about making this experience pleasant as a new customer. I will never shop at this location again as long as this man is there. Again, if you are a new customer and you see a balding, older, white man in glasses, avoid this man at all costs and don't tell him any of your personal information!!
Sara C.
Susan at Customer service is very rude. She should not be in customer service as she does not explain things to customers without an attitude. We had an Executive Membership that we were talked into saying "it pays for itself" but they don't allow you to use your "rewards" unless you continue the membership which we don't want to do because Costco is too far from our home and it doesn't make sense to keep. Susan said "we cannot reward you for not being a member" with her head bobbing side to side. She also then told these 2 guys next to her about our situation to which they looked over at us and laughed shaking their heads. Unbelievable they are your customer service. The rewards were for the time we were a member and we should get to use those even if we do not continue our membership. I will try going back to renew my membership, spend my rewards, then cancel my membership. It's a shame that customer service couldn't suggest this or offer a shoppers card or something that could allow me to use rewards that were mine. Because of the poor customer service I would never consider a membership here ever again.
Melanie S.
This is a nice Costco location. Seems clean, wide aisles, lots of product. The aisles aren't well marked. Grown up Melanie seems to find aisle sinage and takeout food packaging very important :) Costco offers bulk packs of many staples such as cleaning and paper products, and enough chicken to feed an army. As an army of one, I tend to focus on more specific items that I use at a faster rate than filling my freezer with chicken (not that there is anything wrong with that). They have great price on Sambazon Acai Smoothie packs, and I also picked up multipacks of chicken stock, frozen edamame, and almond milk. The furniture selection is always interesting and I should probably visit again when I'm in the mood for a TV. The price for cleaning products is good, but the quantity is higher than I'd use in 2 years, and I'd rather use my storage space for things that I find personally interesting so can't really comment on those. All in all, I'm pleased with my membership.
Very cheap fast
Atmosphere: 5
Food: 5
Service: 5
Writing this solely because I love the prepared meals. The salads, and the casseroles you stick in the oven for an hour, meaning a no -fuss dinner. The Mediterranean Orzo Salad was great, but I haven't seen it again.I also love the chicken enchiladas, which I had for a meal several times.The Shepherds pie is a dish my dad loved, but I haven't been able to find it again.I served their Chicken Pot Pie for dinner with friends. The four of us feasted and there were leftovers. I also am happy about the self-checkouts. The people have always been helpful when needed.
Costco is a great place to shop, prices are good, quality of products are great and the store is always clean. The employees are always there to help. Love it !!!!!
New rotisserie chicken caesar salad is delicious.
Staff is always very friendly and helpful- as are fellow customers lol. Also is one of the locations with an attached gas station which is convenient.
Best pizza and soda deal around! Can't beat the price and its good pizza!
My car battery died at this Costco. I went inside and asked the tire department if they could jump my car. They were extremely helpful. Someone came and jumped my car off of a battery. He was super friendly and helpful. This all happened on the first cold day of the year and during the after work rush.
Cheap hot dogs and pizza..and $10 dollar large pizza that is very good!! Can't beat that food court with the inflation hell we are in now.
I noticed that on my credit card a automatic renewal of my membership on December 1st and it didn't expire until Dec31 st. I called to have it removed as I don't want to spend 60 for it at this time. I called the CC company and they said wait til the 5th of Dec to see that it's removed. I called on the 5th to be told by Costco that I have to wait until the 6th and have to come in to have it removed!!!!!!!! I called today and (6th) Polaris Costco and was told a manager will call me back tomorrow as there isn't want in the store today. I will NOT BE GETTING another membership from there. I didn't give permission to renew. It overlaps for one month, which should be illegal. Check your memberships!!!!
I purchased a box of yogurt here and it had large fat maggots inside the box.. management didn't seem concerned and did not offer a refund.
Restaurantji Recommends
Terrible management at this Costco. They are so anxious to keep non-members out of their store that they break the law. There is an Ohio law that you cannot sell alcohol to certain people (members) without selling it to everyone. The management at this branch of Costco blatantly breaks the law. Shame on you!!! Of course, I have no motivation to ever join because of their profound dishonesty. I want nothing to do with the crooks!
Small menu, but everything they have is done well consistently and very inexpensive.
If I could give this place zero stars I would. The older men at customer service (one of them wearing a black zip up, glasses, and balding haircut) was extremely rude and condescending. As someone signing up for a Costco membership for the very first time, this was a disappointing and discouraging experience as I was told the following during the interaction: "you should be a doctor. I shouldn't need to squint to be able to see your handwriting" and while the photo ID was being taken, "smile, come on". Furthermore, I was told that I was making a "mistake" if I selected the Costco premium membership. And this man asked a number of very personal questions which were not pertinent to the membership, which included questions such as, do I pay for my own car insurance, what my job was, where I was from originally, and how much I travel, and how young people make a mistake with not signing up for the Costco executive membership. These unprofessional questions, as well as the derogatory comments, made for a very unpleasant experience at this Costco location. This man and his buddy made it clear that they did not respect me or really care about making this experience pleasant as a new customer. I will never shop at this location again as long as this man is there. Again, if you are a new customer and you see a balding, older, white man in glasses, avoid this man at all costs and don't tell him any of your personal information!!
Susan at Customer service is very rude. She should not be in customer service as she does not explain things to customers without an attitude. We had an Executive Membership that we were talked into saying "it pays for itself" but they don't allow you to use your "rewards" unless you continue the membership which we don't want to do because Costco is too far from our home and it doesn't make sense to keep. Susan said "we cannot reward you for not being a member" with her head bobbing side to side. She also then told these 2 guys next to her about our situation to which they looked over at us and laughed shaking their heads. Unbelievable they are your customer service. The rewards were for the time we were a member and we should get to use those even if we do not continue our membership. I will try going back to renew my membership, spend my rewards, then cancel my membership. It's a shame that customer service couldn't suggest this or offer a shoppers card or something that could allow me to use rewards that were mine. Because of the poor customer service I would never consider a membership here ever again.
This is a nice Costco location. Seems clean, wide aisles, lots of product. The aisles aren't well marked. Grown up Melanie seems to find aisle sinage and takeout food packaging very important :) Costco offers bulk packs of many staples such as cleaning and paper products, and enough chicken to feed an army. As an army of one, I tend to focus on more specific items that I use at a faster rate than filling my freezer with chicken (not that there is anything wrong with that). They have great price on Sambazon Acai Smoothie packs, and I also picked up multipacks of chicken stock, frozen edamame, and almond milk. The furniture selection is always interesting and I should probably visit again when I'm in the mood for a TV. The price for cleaning products is good, but the quantity is higher than I'd use in 2 years, and I'd rather use my storage space for things that I find personally interesting so can't really comment on those. All in all, I'm pleased with my membership.