Brick House Tavern + Tap

581 Howe Ave, Cuyahoga Falls
(330) 920-6244

Recent Reviews

Kaylee Cobb

We ordered nashville hot cauliflower via doordash on friday night and both got food

Food: 1

Jennifer Wenger

The worst dining experience ever. Will not go back. Not impressed at all. We waited 50 minutes to get our dinner after we placed our order. Our waitress was not attentive at all . She was more concerned about the bar area and the customers at the bar then her other customers in the dining room. We had no silverware . Our water had white floating things in it and glasses were dirty. My husband got cheeseburger on a lettuce wrap and as shown in the pictures the lettuce wrap was wilted and brown the burger had no condiments on it that was asked to be put on it. The burger and tots were cold. Wasn't about to send it back cause didn't want it put back on the grill and then spit on instead of makingfresh. . Chicken tenders were over cooked and dry fries were cold as well. Also had a hair on the plate. Manager never came around to see how our service was or food.i have posted pictures of the food that was ordered. Will never go back. I don't recommend this business as a place to eat. Tables were sticky. Should be zero stars....

Atmosphere: 1

Food: 1

Service: 1

Kinetic Thriver

Way too good for Akron lol but it’s my favorite new spot since 2022. 5 stars every time ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken & Waffles

Excellent experience! Manager put on games we wanted and server was outstanding (Starletta B.) she needs a raise!! She made excellent suggestions and was personal. If we lived here we would come Back for all the week day things she told us about!! - thanks from the birthday lady for the fried twinkies and signing

Suzie Stanley

The tables need refinished. Ours was sticky from being wiped so many times over the years. You could see bubbling where hot plates of food rested over and over again. But food was very good and our server was great!

Atmosphere: 3

Food: 5

Service: 5

Veda T Google

Lovely service and awesome food thanks to STAR!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bison Burger, Chicken & Waffles, Mac and Cheese, Burger

Albert S.

Service and food was good no issues, prices didn't justify portions or quality. Overpriced chain food. Not worth it.

Chris S

My wife and I sat at the bar, Tonai’ D was bartender, she was awesome. Great beer selection. We split a beer battered fish dinner, that was amazing.

Atmosphere: 4

Food: 5

Service: 5

Kendra Ludington Zetzer-Kirby

Seems to be short handed. Price to portion wasn't satisfied with.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Fries

Brian Everett

Hands down the single worst dining experience "ever". I'm not sure I even want to call it dining when you don't get any food. I could have ordered Door Dash at this site and got food before the waitress acknowledged we existed. 4 other tables/customers that were seated after us were getting "To Go" containers before we got water (exactly 1 hour later). All we wanted was to order drinks, apps, and our meal and the wheels immediately fell off.Our complaints about the service were discarded and other servers smirked and actually laughed about our complaints. The complaints soon reached the onsite manager that had little or no explanation as to why our entire order for the 4 of us was in the wind. One meal of chili was brought out 15 minutes before the salad. No other meals were brought to the table until we talked to the manager. Repeated apologies not accepted, and the offer of a free meal was refused as I did not want or accept an hour old warmed-over To Go bag of sh++.Thanks for the humiliating experience and going to make sure I get the word out about how your organization treats its customers.Dietary restrictions: NA

Tina Cowdrey

Great

Atmosphere: 5

Food: 5

Service: 5

Seth Lawver

Service was some of the worst l've experienced. It wasn't the waitresses fault, seemed like a management issue. We waited nearly an hour for one appetizer and when we were told it would be comped, it was still on the bill.Would not recommend.

Atmosphere: 1

Food: 3

Service: 3

Collin D.

Food was good. Atmosphere was good. Service was terrible. It was literally just two of us & we waited nearly an hour for our food. It was 8:30 on a Saturday night at the Howe Ave location. The place was not busy at all. There was a couple other people we noticed were also waiting a very long time to get their food. Our waitress barely came to check on us. I'm not one to typically leave reviews, but the service here REALLY needs some work. If the service wasn't bad, I would come here more often.

Seth L.

Service was some of the worst I've experienced. It wasn't the waitresses fault, seemed like a management issue. We waited nearly an hour for one appetizer and when we were told it would be comped, it was still on the bill. Would not recommend.

Brian E.

Hands down the single worst dining experience "ever". I'm not sure I even want to call it dining. I could have ordered Door Dash at this site and got food before the waitress acknowledged we existed. 4 other Tables/customers that were seated after us were getting "To Go" containers before we got water (exactly 1 hour later). All we wanted on this visit was to order drinks, apps, and our meal and the wheels immediately fell off. We continuously had to ask over and over where our waitress was. Our complaints about the service were discarded and other servers smirked and actually laughed about it. What kind of nightmare place is this? When the illusive server would return from who knows where, we got nothing but attitude. Still, no food, no silverware, and no water. The complaints soon reached the onsite manger that had little or no explanation as to why our entire order for 4 was in the wind. Apologies not accepted and the offer of a free meal was refused as I did not want or accept an hour old warmed-over To Go bag of sh++. Thanks for the humiliating experience.

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