Burrito Restaurants near Englewood, OH

“Whoever the actual store manager is been there for years. She isn’t nice lol but ERICK?! Spell check. I keep going back because I love the food but I am anxious going in unknowing what service I’m going to get but one of the Manager’s Erick? He is so nice and amazing. I’m a store manager myself and I could tell he was a manager and he should be the store manager. He’s friendly and helpful and he made my night when I went in yesterday. “

“The staff here has always been super helpful and friendly!! Once, when I accidentally ordered a dish with an allergen that my friend couldn't eat, the staff graciously fixed me another bowl to replace it. I wish I knew the name of the girl who helped me with that so I could give her a personal shout out! Love the fresh ingredients and the way you can personalize any menu item. The Hot Head sauce is a bit spicy, but really worth it for the flavor. The fajita veggies are also a good add on for no extra cost if I understand correctly. There seems to be a steady stream of business here when I've stopped in, but I've never had to wait long to get served. Definitely recommend!Dietary restrictions: Hot Heads website has a very user-friendly chart for listing food allergens in the foods they serve. And even on the menu they have Keto bowl and Paleo bowl options.“

“When it comes to Hot Head Burritos, this is the prime example of what one of these franchises should be. The Food and employees are the best. Bar none. They are so good that I refuse to go to any other location. I've been to the other ones close to this location and the employees didn't do anything wrong. But they certainly were not the same as the ones at the Tipp City location. I have tried everything besides one item that is on the menu. So far, I have yet to come across anything that I do not like. For extra fun, I have the employees make me whatever they feel like making. Again, I have yet to have anything that I do not like. So if you have never tried Hot Head, or you just haven't tried this location, take the trip to the one in Tipp. You will not regret it.“

“When I first arrived, my order was not ready. That’s fine! I was early anyways. After waiting about 5 minutes I see it’s still not being prepared. Also fine! They were relatively busy with walk-ins! But after another 5 minutes I was wondering what was going on. Richard immediately noticed I was trying to figure out why my order wasn’t being made. He informed me that they were out of steak when my order was placed but had some on the grill at the time for my order. Once the steak was done cooking, he made sure to continue my order. He had it done in less than a minute. Not only were his customer service skills superb when he was talking to me, but his overall attitude and work ethic made this experience so much better. Thank you, Richard!“