Chipotle Mexican Grill

98 Etna Crest Blvd, Etna
(740) 739-4679

Recent Reviews

Vincent K

Don't come here. Got the equivalent of a bag of lays chips; mostly air. They skimped on everything. Lazy employees. Don't waste your money.

Atmosphere: 1

Food: 1

Service: 1

Mark Consolo

I have stopped at this location several times and it has been pretty good with providing quality service, but the last three visits have been a decline in having the listed menue items. This evening April 3rd at 9:15 pm, I stood in line for 10 minutes with no one in front of me. The employees were more focused on cleaning then taking care of the customers. When I was finally asked if they could help me, I replied that I wanted a bowel and the employee stated that they were out of tomato sauce, hot sauce, sour cream, corn, guacamole and lettuce. I asked the employee what time they closed and he stated 11:00 pm. I looked at him and he shrugged his shoulders and I stated nothing for me and left. This has happened twice before and I have never had this problem at any other location. Thank you for reviewing this concern.

Atmosphere: 1

Food: 4

Service: 1

Carol Morehart

I just had a bad experience picking up a DoorDash order. It was busy, and the employees wouldn't fill it. They served the people in line and made me wait. Maybe I should beg them to fill the order instead of getting angry. Also, no napkins in bag. Chipotle locations are often too busy...this isn't the first

Atmosphere: 2

Food: 1

Service: 1

Caleb Burns

Easily the worst chipotle I’ve lived next to. Never been to a restaurant so consistently out of everything. I don’t think I’ve ever been here and they haven’t been out of at least 2 things. chicken, steak, tomato, corn, bowls, lids, chips, vinaigrette(don’t think exists). Really hope they step it up!

Atmosphere: 1

Food: 1

Service: 1

Paul P

Good stuff here...made to order in front of you. Nice serving staff.

Atmosphere: 4

Food: 4

Service: 4

Mark Yerke

Food was good , but the restaurant was a mess. Trash cans needed emptying as there were piling up. Tables were gross and needed cleaned down. Food line was very

Atmosphere: 3

Food: 3

Service: 3

Tonya Tackett

Please do a better job. I got extra chicken, but there was still not much. There were tons of rice, but when I pay extra for the protein, there should be EXTRA.

Food: 2

Service: 3

Recommended dishes: Chicken Burrito Bowl

MARK HILL

Best Chipotle

Atmosphere: 5

Food: 5

Service: 5

Makaya Getz

Do yourself a favor and drive a couple minutes further to the location on Hill rd in Pickerington!! This is the 3rd time I have come to this location and as soon as you walk in you are greeted with “We are out of X, Y, and Z” and proceed to list the most basic items. Tonight we came in at 8:45pm, were told they were out of BOWLS and stood there waiting while one employee showed another how to clean/pre-close the tortilla press and then wrapped the machine in tin foil so they did not have to clean it again when closing…closing time is 11pm. Then we are told they are also out of guacamole, corn, and tomatoes. I asked if the manager has an issue ordering the correct amount of inventory because specifically this location is always out of half the ingredients. The response was “oh it’s because we only prep in the mornings.” Go to checkout and surprise, out of chips even though you can clearly see chips. But “that is only for people who place online orders” so I said okay so if I pull out my phone and place the order online I can have them? And he said uhhh yeah and so I did. Sat in the extreme corner of the dining area bc I was on lunch break from work and all the other tables were filthy. Then watched as about 20 different guests were greeted with the same laundry list of ingredients they are out of and subsequently left. Then they started putting all the chairs on top of the tables at 9:15pm and changing all the trash, making sure they cover up all the trash can openings so no one can use them, disrupting their close in uh 2 hours…..This location is in desperate need of new management and retraining for their employees, to send that many customers straight out the door. Doesn’t matter if 2 employees are working or 12, they will still be out of at least 50% of their main ingredients, provide slow service, and do nothing but close down while you are there.

Atmosphere: 1

Food: 1

Service: 1

Rob Sargent

DO NOT go here! No sign of out of chips. They had chips but they were for online orders only. Ridiculous!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Burrito Bowl

Madison

This location never disappoints!

Anthony Hoerner

Best service I’ve had from here, give them people a raise!?

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl

Sabnam Koirala

This is the quesadilla I got, I got a cheese quesadilla and there was barely any cheese. What a disappointment

Meredith Jones

I love Chipotle, and this location is just ok. I don't like how Chipotle has raised their prices incredibly.

Robert Richards

Dirty tables and drink area. My burrito was pretty mediocre but my wife's bowl and childs kids meal was ok. This is definitely a hit and miss place.

Atmosphere: 2

Food: 2

Service: 2

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