Dunkin'

22200 Lakeshore Blvd, Euclid
(216) 731-7234

Recent Reviews

Evan Hamlet

Was picking up a mobile order at this location. I was given my peach sparked and it had a hair in it that was hanging out the lid. The employee took it saying nothing and handed me a new one but didn’t mix it at all I guess to get back at me for complaining. She must be newer since I rarely get issues at this location.

Atmosphere: 3

Food: 3

Service: 2

Joshua B

Very small area inside to order and wait

Atmosphere: 3

Food: 4

Service: 5

Rachael Lacy

Accommodated a large order. Dunkin’ team was helpful and pleasant to work with.

Atmosphere: 5

Food: 5

Service: 5

Pam Robinson

I love this place and there workers!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Hash Browns, Strawberry Dragonfruit Dunkin' Refresher, Bacon Egg Cheese Croissant Sandwich, Croissant, Iced Latte

A P

Weekend shift needs serious attention from management. This is the third visit in a row on a Saturday afternoon where we’re ran into issues.Ordered a vanilla cinnamon iced coffee, substituting cream for almond milk; received what could only be described as milk and flavoring with a splash of coffee and almond milk. Asked the cashier if it had milk, given its taste and the label showing both milk and almond milk. She said “no, if it says almond milk you’re good” and walked away.The cashier also shorted me my change.Weekday shifts are great. Weekend is horrible.

Atmosphere: 1

Food: 1

Service: 1

Gary Mccullough

Good bagels and cream cheese

Donna Curry

Always get order wrong, have to go all the way around, and get back in drive-thru line..Parking: Plenty free parkingWheelchair accessibility: Yes

Food: 3

Service: 3

Recommended dishes: Bagels, Avocado Toast with Roasted Tomatoes

MuhammadsDaughter

Do not get food from here. It’s slightly warm! And even the replacement food is slim warm! Cheese isn’t even melted!!! Only thing right was

Food: 1

Service: 3

Jasmine Hill

This was not a good experience at all! Its terrible to leave a bad review, i hate to do this...we ordered a pumpkin spiced iced chai, they gave me coffee and argued with me that it was the drink i ordered, telling me it was "chai tea pumps" ..smh..tried to order hot food, no hot food, ordered a donut, they were microscopic, all while they are trying to figure out what chai tea is or if it is in pumps or an actual drink, we hear the employees saying she doesnt even care she just wants to go home. It was very uncomfortable to have more knowledge and patience of the menu than the employees. Also they forgot the shot of expresso in the coffee at the end, this ordeal took over fifteen minutes. Something is seriously wrong here.

Michael Smith

No food, just coffee. Good service, nice friendly young man behind the counter.Parking: Parking lot had the entrance blocked for construction, which was not there a few days ago,, making it a difficult place to get in and out of. There is one entrance in and out of you make a left in and a left out.

Atmosphere: 5

Service: 5

Jamieka Guilford

Honestly they should just replace this location with something else bc this is the worst one. The food always tastes like freezer burnt or something and the service is horrible, the workers are so rude. Just now they made me ENTIRE order wrong twice! And she gave me a THREE$ refund.

Atmosphere: 3

Food: 1

Service: 1

Jamye Sheppard

Kid-friendliness: SprinklesWheelchair accessibility: I have ms

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Ashley Nonamejustname

Staff is friendly in the mornings (not so much in the evenings), and coffee is good. Only if their "frozen coffee machine" is "up and running." Tends to not be working quite often!??

Atmosphere: 5

Food: 5

Service: 4

Verna D Darby

The customer service is not good. They are never friendly no one smile or is pleasant. I'm love the coffee but the service is not good.

Atmosphere: 1

Food: 3

Service: 1

Angela White

Gave order in drive thru heard giggles in background was told to pull around and asked again for my order by cashier. Second time this happened.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Donuts

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