The worst Dunkin in Fairfield. The person who took my order through the drive-thru didn't greet me. I just said, " What are you ordering?" i said, "Give one minute, please." No, okay, that fine nothing. They did give me the total when i pulled up to the window, and she still didn't greet me. I had to ask for the total. She just stuck her hand out the window. My coffee was hot sugar water with lots of foam, and my bacon was cold. I parked, gave them back the coffee, and didn't realize the bacon was cold until i was half down the street.
Atmosphere: 1
Food: 1
Service: 1
Ken D
1/26/24Location is supposed to be open at 5 am. I arrived there at approximately 5:10 to get donuts for my team at work. The lights were completely off, doors locked and they had chairs blocking the entrance inside from the Shell Station. I saw 2 employees that were handling a customer at the drive thru, they initially ignored me. I asked if they were open or not and the woman said, yes, we'll be with you shortly. I'm the ONLY customer inside the store, lights STILL off. At least 10 minutes later, she came over and got the donuts for me. This was a horrible experience that caused me to be running extra behind getting to work. Management DO BETTER!
Atmosphere: 1
Food: 2
Service: 1
Liam Pain
Got a box of munchkins with a side of violent food poisoning I’ve been gripping the edge of this toilet bowl for over an hour praying god will end my suffering. I did not know it was possible to experience this kind of pain all over a couple munchkins I pray god takes me out before this does.
Atmosphere: 1
Food: 1
Service: 2
Andrew Lupton
I've had this experince twice now with the same employee.The young lady with glasses that took my order never said a word.She walked up, looking exasperated by my presence.Then just stared at me expressionless until I ordered.I only knew she entered my order whenever the pos screen lit up.She then walked off, and returned a few minutes later with my coffee.She set it on the counter then walked away.Never a single word.Today same experience at the drive through.When I pulled up to the window, she just stuck her hand out, took my card, returned it, then shut the window.It's just weird. Unless she's mute. Which in that case maybe a sign or a card that she could hand to customers explaining her disability would be helpful.
Atmosphere: 3
Food: 4
Service: 1
Chris D
Best coffee & good donuts. Service us great.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Donuts
Madi S.
what the actual fuck is this shit? it looks like someone literally wiped off the avocado knife on a piece of bread and called it a day. It has no spread and no seasoning and I paid like $4 for this. I'm such a loyal dunkiner i did not deserve this Someone needs to be fired. Who genuinely hands this to a customer and feels good about it?
Akın Doğulu
The girl who took order and prepared coffee was absolutely miserable and sour face. Although i wanted sugar free coconut flavor in my coffee she put regular hazelnut in it.
This is supposed to be a mocha latte, over $4 down the drain, never a consistent product depending on who makes your
Food: 1
Service: 1
Son G
Coffee taste like sugar and cream! Please bring great tasting coffee back. Use to be my favorite place.
Atmosphere: 5
Food: 1
Service: 1
john favaron
I love the espresso!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Bagels
Derick Hernández
I was waiting around 20 minutes to be served and the people who work there never did ??
Amber Bellamy
The entire morning staff is absolute TRASH. Can't order products, can't cook without burning, and they have no customer service skills. The manager on duty, is a joke ?
Very nice thank you ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bacon & Cheese Croissant Stuffer, Donuts
Went to get
Atmosphere: 5
Service: 5
Great place to eat. Great staff great food!
The worst Dunkin in Fairfield. The person who took my order through the drive-thru didn't greet me. I just said, " What are you ordering?" i said, "Give one minute, please." No, okay, that fine nothing. They did give me the total when i pulled up to the window, and she still didn't greet me. I had to ask for the total. She just stuck her hand out the window. My coffee was hot sugar water with lots of foam, and my bacon was cold. I parked, gave them back the coffee, and didn't realize the bacon was cold until i was half down the street.
Atmosphere: 1
Food: 1
Service: 1
1/26/24Location is supposed to be open at 5 am. I arrived there at approximately 5:10 to get donuts for my team at work. The lights were completely off, doors locked and they had chairs blocking the entrance inside from the Shell Station. I saw 2 employees that were handling a customer at the drive thru, they initially ignored me. I asked if they were open or not and the woman said, yes, we'll be with you shortly. I'm the ONLY customer inside the store, lights STILL off. At least 10 minutes later, she came over and got the donuts for me. This was a horrible experience that caused me to be running extra behind getting to work. Management DO BETTER!
Atmosphere: 1
Food: 2
Service: 1
Got a box of munchkins with a side of violent food poisoning I’ve been gripping the edge of this toilet bowl for over an hour praying god will end my suffering. I did not know it was possible to experience this kind of pain all over a couple munchkins I pray god takes me out before this does.
Atmosphere: 1
Food: 1
Service: 2
I've had this experince twice now with the same employee.The young lady with glasses that took my order never said a word.She walked up, looking exasperated by my presence.Then just stared at me expressionless until I ordered.I only knew she entered my order whenever the pos screen lit up.She then walked off, and returned a few minutes later with my coffee.She set it on the counter then walked away.Never a single word.Today same experience at the drive through.When I pulled up to the window, she just stuck her hand out, took my card, returned it, then shut the window.It's just weird. Unless she's mute. Which in that case maybe a sign or a card that she could hand to customers explaining her disability would be helpful.
Atmosphere: 3
Food: 4
Service: 1
Best coffee & good donuts. Service us great.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Donuts
what the actual fuck is this shit? it looks like someone literally wiped off the avocado knife on a piece of bread and called it a day. It has no spread and no seasoning and I paid like $4 for this. I'm such a loyal dunkiner i did not deserve this Someone needs to be fired. Who genuinely hands this to a customer and feels good about it?
The girl who took order and prepared coffee was absolutely miserable and sour face. Although i wanted sugar free coconut flavor in my coffee she put regular hazelnut in it.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
This is supposed to be a mocha latte, over $4 down the drain, never a consistent product depending on who makes your
Food: 1
Service: 1
Coffee taste like sugar and cream! Please bring great tasting coffee back. Use to be my favorite place.
Atmosphere: 5
Food: 1
Service: 1
I love the espresso!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Bagels
I was waiting around 20 minutes to be served and the people who work there never did ??
The entire morning staff is absolute TRASH. Can't order products, can't cook without burning, and they have no customer service skills. The manager on duty, is a joke ?
Atmosphere: 1
Food: 1
Service: 1