The customer service was great! My kids have a severe allergy and Cameron too matters into her own hand allowing a safe contact dairy free meal for my kids
TTLLOGIC
Have to many low life's working here. Restaurant is a dump, loud rap music blasting. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Jim Gentile
Service was terrible it's my last visit.
Atmosphere: 3
Food: 3
Service: 1
Ashley Delaet
The food was very good. It reminds me of Steak n Shake only better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries
Teresa H.
April 28, 2024~ 2:30pmOh wow. We've been dining at various Freddy's locations for over 10+ years & we're excited to try this new one close to us. It was a complete disappointment from start to finish. My husband received what we "thought" was going to be a consistently awesome burger, cooked to perfection with crispy edges but WOW, nope. What he actually received was a raw in the middle burger, half cooked, unseasoned with absolutely no crispy edges. A soggy, wet, half cooked mess with soggy, barely cooked bacon too. Yuck. What in the world is happening at this location? It's barely been open a few months. Plenty of staffing, so no excuse there. Better cook training needed? I don't know what's going on but y'all better fix it quick. Nobody comes to Freddie's wanting soggy, half cooked raw tasteless burgers. Stop.
Atmosphere: 3
Food: 1
Service: 2
War Doctor
Burger was terrible. Barely cooked. Not crispy at all. Very flavorless. Tasted like a frozen patty. Would not recommend unless you just want fries, they were ok.
Atmosphere: 5
Food: 1
Service: 5
Peyton Abner
Came here with my squad Jen was very nice and food was 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries
Holly Runtz
Jen was so nice to us. I love the food
Atmosphere: 5
Food: 5
Service: 5
Emmalee Orlett
Food and service was great! Jen made sure to go around and ask everyone how things were today. Super excited for this to be in the area! Will return!
"I recently worked at Freddy's Frozen Custard and was disappointed with the experience. Unfortunately, the restaurant was always overstaffed & understaffed, which impacted the service Greatly. The Floors and tables were always dirty, barely anyone cleaned them,wrong orders were always going out, management cut a lot of people’s hours/job, they hired people who can’t even speak English. As a former employee, I understand the challenges, but I believe customers deserve a clean environment and efficient service. Hopefully, management can address these issues for a better dining experience in the future.Overall, -4/10
Atmosphere: 2
Food: 4
Service: 1
ian findley
Food is amazing! Staff is great. What more can you ask for.
Atmosphere: 5
Food: 5
Service: 5
david garrett
This is a brand new location. Some of the reviews don't reflect that fact. It's been open 3 weeks. My burger was excellent ! Just like what you get at any other Freddy's location. Hot juicy and delicious ? Come try Freddy's. You'll love the burgers ? and the frozen custard.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
gomez
Are you telling me they got rid of the miserable staff they had for the first month of opening?Wonderful! Freddy's always had good food but the people that Is USED to work here were the worst. I'm sure Freddy's would train employees, but the original crew just wanted to play on the phone all day.
The customer service was great! My kids have a severe allergy and Cameron too matters into her own hand allowing a safe contact dairy free meal for my kids
Have to many low life's working here. Restaurant is a dump, loud rap music blasting. What a joke.
Atmosphere: 1
Food: 1
Service: 1
Service was terrible it's my last visit.
Atmosphere: 3
Food: 3
Service: 1
The food was very good. It reminds me of Steak n Shake only better.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries
April 28, 2024~ 2:30pmOh wow. We've been dining at various Freddy's locations for over 10+ years & we're excited to try this new one close to us. It was a complete disappointment from start to finish. My husband received what we "thought" was going to be a consistently awesome burger, cooked to perfection with crispy edges but WOW, nope. What he actually received was a raw in the middle burger, half cooked, unseasoned with absolutely no crispy edges. A soggy, wet, half cooked mess with soggy, barely cooked bacon too. Yuck. What in the world is happening at this location? It's barely been open a few months. Plenty of staffing, so no excuse there. Better cook training needed? I don't know what's going on but y'all better fix it quick. Nobody comes to Freddie's wanting soggy, half cooked raw tasteless burgers. Stop.
Atmosphere: 3
Food: 1
Service: 2
Burger was terrible. Barely cooked. Not crispy at all. Very flavorless. Tasted like a frozen patty. Would not recommend unless you just want fries, they were ok.
Atmosphere: 5
Food: 1
Service: 5
Came here with my squad Jen was very nice and food was 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries
Jen was so nice to us. I love the food
Atmosphere: 5
Food: 5
Service: 5
Food and service was great! Jen made sure to go around and ask everyone how things were today. Super excited for this to be in the area! Will return!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Great foods. Great service, especially from jen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Restaurantji Recommends
Very good place, nice staff, fun ambiance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
"I recently worked at Freddy's Frozen Custard and was disappointed with the experience. Unfortunately, the restaurant was always overstaffed & understaffed, which impacted the service Greatly. The Floors and tables were always dirty, barely anyone cleaned them,wrong orders were always going out, management cut a lot of people’s hours/job, they hired people who can’t even speak English. As a former employee, I understand the challenges, but I believe customers deserve a clean environment and efficient service. Hopefully, management can address these issues for a better dining experience in the future.Overall, -4/10
Atmosphere: 2
Food: 4
Service: 1
Food is amazing! Staff is great. What more can you ask for.
Atmosphere: 5
Food: 5
Service: 5
This is a brand new location. Some of the reviews don't reflect that fact. It's been open 3 weeks. My burger was excellent ! Just like what you get at any other Freddy's location. Hot juicy and delicious ? Come try Freddy's. You'll love the burgers ? and the frozen custard.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Are you telling me they got rid of the miserable staff they had for the first month of opening?Wonderful! Freddy's always had good food but the people that Is USED to work here were the worst. I'm sure Freddy's would train employees, but the original crew just wanted to play on the phone all day.
Recommended dishes: Steak Burger, French Fries