Purchases fried chicken for Thanksgiving, everyone got food poisoning.They would not give me a refund said i needed to call 1800 number PER LOGAN THE MANAGER.DONT EAT THE FRIED CHICKEN...
Atmosphere: 2
Food: 1
Service: 1
Rochelle M.
I'm so over going to this Kroger. The employees are just lazy. Almost every time I go here there is no carts inside. They only keep one or two check out lines open. The employees are always just standing around talking to each other. It's absolutely ridiculous the amount of poor work ethic and lack customer service here.
Helen Stengel
Why have a phone line to Deli department if they are not going to answer it..
Rachel Flaime Leatherbury
2 worst experiences with Kroger Pick up ILL NEVER shop here again! Don't use their pickup service. the workers do NOT. actually check the orders to make sure all items are in your order and even though they aren't supposed to, they WILL CHARGE you for something, even though they don't have it in stock.
Stephanie Sullivan Smith
Click list is fast accurate and convenient!
Dave Wilkins
Fairfield Kroger sucks they never have registers open.and who runs register usually has to bag your groceries unless you do it yourself. f*** that place
Cindy Tanner Wallace
Not sure Kroger’s wants to hear if I would recommend this Kroger. No I will not recommend this a Kroger. I only go to this Kroger if I only need a few items. I should know better than to think I can go to the Kroger Fairfield and get what I want. Shelves are never stocked. They don’t have items that they get at the other Kroger stores I give my business. There were 3 of us standing at the meat counter for st least 15 mins. No one was working the counter. I called the
Amy Lynn Kirst
cashiers are rude. I try not to shop at this location.
Linda S Miller
Not enough lanes open. Has to bag my own groceries. Go to Aldi. Fast lines, great service, and already know I have to bag my groceries.
Deonna E.
This pharmacy - Lordt! I went inside first to pick up a prescription for my mother-in-law. Luckily, I was on the phone with my mom when I told her how long the line was. She then informed me that they had a drive thru. So I go to the drive-thru which was 30 minutes MINIMUM. This location is also super old and outdated. The attendant was nice, which is why I gave it two stars. Hopefully they hire more staff or find a more effective way to service customers.
I've never reviewed a pharmacy but I feel this one needs to have a warning on the door. By far the worst one in my 35 yrs as an adult. Just moved to OH and finally got insurance. The day after I got it I had a dire emergency for BP meds I had ran out of. I had most of the info, billing number and insurance company. The pharm assistant solution was to "just pay for it". After a long phone call with a helpful ins. lady who also called the pharmacy to help straighten it out, supposedly it was all OK. I get a text saying it's ready and $100. Another call needed. FF to several days later after a trip to the Dr, scripts sent by Dr. No word from pharm, closed. Call in am and 2 meds n/a, will be ready in 2 hrs for sure. 8 he's later no word.. Another call made. Still missing one med. No one texted or called. Won't be ready till 5pm tomorrow. Supposedly. As soon as I get this month's supply that store will never see my face again. Beyond livid and tired of the incompetence and not giving a poo. Don't go here. The area has PLENTY of competitors.
Mandy B.
I was in line at the grocery store and the gentleman before me was getting groceries. He was getting cereal and milk for his family with vouchers. For some reason they want $2.39 when all items he was purchasing was on the Voucher. The cashier was so rude to him Donna was her name. She had an attitude and was embarrassing him. I offered to pay the $2.39 and she stated ok, well we can do this. He didn't want to take money from me, he was so polite and kind. He was like it shouldn't be the extra money, I just want to get it fixed. She kept making an ordeal about it and rolling her eyes. It was very unethical of her to treat him that way. They had him move over to the side and he was so upset and embarrassed he left his card in the machine. My daughter got it out and took it over to him. She announced to everyone that he was on assistance, it was extremely unprofessional of her. I have been in line and didn't have enough money, I am a widow and a parent. I don't like how she treated him it was uncalled for he is not a criminal he is a man getting milk and cereal for his family. He said she was getting and attitude and she replied I don't have an attitude it's not me with the problem. It was clear to my daughter in myself she was the problem. All he had was a carton of eggs the wrong size. I'm sorry to the gentleman that she did this to you, I'm very sorry you had to go through this.
Sherry McDaniel
Most of the time they are out of the items that I need. Tonight I went there 2 days before Christmas and they were out of eggs, dairy products and some other things I needed. Then to make it much worse they only had TWO checkouts open and the self checks were back to the DELI. This Kroger Sucks!!!! Come on Fairfield get it together!
Mike Peters
Abysmal service.... have tried reaching Kroger Customer 'Service'......they do not care
Henry LeRoy Jennings
A very good full service grocery super market that’s much due to a recent renovation.
Purchases fried chicken for Thanksgiving, everyone got food poisoning.They would not give me a refund said i needed to call 1800 number PER LOGAN THE MANAGER.DONT EAT THE FRIED CHICKEN...
Atmosphere: 2
Food: 1
Service: 1
I'm so over going to this Kroger. The employees are just lazy. Almost every time I go here there is no carts inside. They only keep one or two check out lines open. The employees are always just standing around talking to each other. It's absolutely ridiculous the amount of poor work ethic and lack customer service here.
Why have a phone line to Deli department if they are not going to answer it..
2 worst experiences with Kroger Pick up ILL NEVER shop here again! Don't use their pickup service. the workers do NOT. actually check the orders to make sure all items are in your order and even though they aren't supposed to, they WILL CHARGE you for something, even though they don't have it in stock.
Click list is fast accurate and convenient!
Fairfield Kroger sucks they never have registers open.and who runs register usually has to bag your groceries unless you do it yourself. f*** that place
Not sure Kroger’s wants to hear if I would recommend this Kroger. No I will not recommend this a Kroger. I only go to this Kroger if I only need a few items. I should know better than to think I can go to the Kroger Fairfield and get what I want. Shelves are never stocked. They don’t have items that they get at the other Kroger stores I give my business. There were 3 of us standing at the meat counter for st least 15 mins. No one was working the counter. I called the
cashiers are rude. I try not to shop at this location.
Not enough lanes open. Has to bag my own groceries. Go to Aldi. Fast lines, great service, and already know I have to bag my groceries.
This pharmacy - Lordt! I went inside first to pick up a prescription for my mother-in-law. Luckily, I was on the phone with my mom when I told her how long the line was. She then informed me that they had a drive thru. So I go to the drive-thru which was 30 minutes MINIMUM. This location is also super old and outdated. The attendant was nice, which is why I gave it two stars. Hopefully they hire more staff or find a more effective way to service customers.
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I've never reviewed a pharmacy but I feel this one needs to have a warning on the door. By far the worst one in my 35 yrs as an adult. Just moved to OH and finally got insurance. The day after I got it I had a dire emergency for BP meds I had ran out of. I had most of the info, billing number and insurance company. The pharm assistant solution was to "just pay for it". After a long phone call with a helpful ins. lady who also called the pharmacy to help straighten it out, supposedly it was all OK. I get a text saying it's ready and $100. Another call needed. FF to several days later after a trip to the Dr, scripts sent by Dr. No word from pharm, closed. Call in am and 2 meds n/a, will be ready in 2 hrs for sure. 8 he's later no word.. Another call made. Still missing one med. No one texted or called. Won't be ready till 5pm tomorrow. Supposedly. As soon as I get this month's supply that store will never see my face again. Beyond livid and tired of the incompetence and not giving a poo. Don't go here. The area has PLENTY of competitors.
I was in line at the grocery store and the gentleman before me was getting groceries. He was getting cereal and milk for his family with vouchers. For some reason they want $2.39 when all items he was purchasing was on the Voucher. The cashier was so rude to him Donna was her name. She had an attitude and was embarrassing him. I offered to pay the $2.39 and she stated ok, well we can do this. He didn't want to take money from me, he was so polite and kind. He was like it shouldn't be the extra money, I just want to get it fixed. She kept making an ordeal about it and rolling her eyes. It was very unethical of her to treat him that way. They had him move over to the side and he was so upset and embarrassed he left his card in the machine. My daughter got it out and took it over to him. She announced to everyone that he was on assistance, it was extremely unprofessional of her. I have been in line and didn't have enough money, I am a widow and a parent. I don't like how she treated him it was uncalled for he is not a criminal he is a man getting milk and cereal for his family. He said she was getting and attitude and she replied I don't have an attitude it's not me with the problem. It was clear to my daughter in myself she was the problem. All he had was a carton of eggs the wrong size. I'm sorry to the gentleman that she did this to you, I'm very sorry you had to go through this.
Most of the time they are out of the items that I need. Tonight I went there 2 days before Christmas and they were out of eggs, dairy products and some other things I needed. Then to make it much worse they only had TWO checkouts open and the self checks were back to the DELI. This Kroger Sucks!!!! Come on Fairfield get it together!
Abysmal service.... have tried reaching Kroger Customer 'Service'......they do not care
A very good full service grocery super market that’s much due to a recent renovation.