These kids are slower than molasses in January. Should not take 20 minutes to make a Carmel frappe. If I didn’t pay first I would have left. This would be the Franklin location.
Atmosphere: 2
Food: 1
Service: 1
Roger
McDonald's has come along way with the food, but they need to however work on the French fries sometimes under cooked or cold, seems they have problems of figuring out people like hot fries. But usually everything else is good, store and restrooms are always clean.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, French Fries
Maria Lindsey
Service was quick. Staff was friendly. Food was hot and fresh. One of the best McDonald’s I’ve been to in a while.
Atmosphere: 5
Food: 5
Service: 5
Jason Foland
every thing is good but the speed of service...and cold fries.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Jamie Poteet
This has been one of the best McDonald's I've been too. All around great!
3-14 young lady running drive through more interested in her phone than taking orders 3 cars in drive through slow because she was on social media
Darren Howell
Reheated fries nasty and greasy. It's like 1 out of 10 odds you will receive fresh cooked food from.any McDonald's. The prices went up but the standards remain low.
Food: 1
Service: 5
Rod Knight
No longer has sugar free French vanilla iced coffees, Wilmington pike in Sugarcreek, Wilmington Pike in Kettering and Springboro on central does not carry it. All owned by the same franchisee.
Atmosphere: 1
Food: 1
Service: 1
Jim Malone
Food wasn't warm and the fries were flat out
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Hamburger
Tofu
I usually don’t have an issue going through this McDonald’s but this night really made me upset, I used to work at McDonald’s and understand when closing the ice cream machines need to be throughly cleaned, well this establishment closes at 1 am, it only takes 2 hours to clean the machine (I can confirm from my experience and from a current worker there) I go through the drive through order to order a milkshake, at 9 pm keep in mind they close at 1, the person taking my order says that their machine is down, now I’m not upset at the person taking my order, they were great, but it’s every single time I come through hours before they close they’re “cleaning the machine”, anyway, I order, and then drive up to the window to get my food, I see this (picture below) initially I thought they were emptying the sweet tea machine and for some reason keeping it in individual cups but then I saw who I presume is the manager pour one of these open cups into another cup for a customer ? yuck! Just imagine the bugs and dust that might be getting into that, it’s disgusting, and then apart from that, when receiving my food the manager (again who I presume is the manager) doesn’t even make eye contact and basically throws the food at me, this is very disappointing
These kids are slower than molasses in January. Should not take 20 minutes to make a Carmel frappe. If I didn’t pay first I would have left. This would be the Franklin location.
Atmosphere: 2
Food: 1
Service: 1
McDonald's has come along way with the food, but they need to however work on the French fries sometimes under cooked or cold, seems they have problems of figuring out people like hot fries. But usually everything else is good, store and restrooms are always clean.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, French Fries
Service was quick. Staff was friendly. Food was hot and fresh. One of the best McDonald’s I’ve been to in a while.
Atmosphere: 5
Food: 5
Service: 5
every thing is good but the speed of service...and cold fries.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cheeseburger
This has been one of the best McDonald's I've been too. All around great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcmuffin, Bacon Egg & Cheese Biscuit
3-14 young lady running drive through more interested in her phone than taking orders 3 cars in drive through slow because she was on social media
Reheated fries nasty and greasy. It's like 1 out of 10 odds you will receive fresh cooked food from.any McDonald's. The prices went up but the standards remain low.
Food: 1
Service: 5
No longer has sugar free French vanilla iced coffees, Wilmington pike in Sugarcreek, Wilmington Pike in Kettering and Springboro on central does not carry it. All owned by the same franchisee.
Atmosphere: 1
Food: 1
Service: 1
Food wasn't warm and the fries were flat out
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Hamburger
I usually don’t have an issue going through this McDonald’s but this night really made me upset, I used to work at McDonald’s and understand when closing the ice cream machines need to be throughly cleaned, well this establishment closes at 1 am, it only takes 2 hours to clean the machine (I can confirm from my experience and from a current worker there) I go through the drive through order to order a milkshake, at 9 pm keep in mind they close at 1, the person taking my order says that their machine is down, now I’m not upset at the person taking my order, they were great, but it’s every single time I come through hours before they close they’re “cleaning the machine”, anyway, I order, and then drive up to the window to get my food, I see this (picture below) initially I thought they were emptying the sweet tea machine and for some reason keeping it in individual cups but then I saw who I presume is the manager pour one of these open cups into another cup for a customer ? yuck! Just imagine the bugs and dust that might be getting into that, it’s disgusting, and then apart from that, when receiving my food the manager (again who I presume is the manager) doesn’t even make eye contact and basically throws the food at me, this is very disappointing
Food: 2
Service: 1
Restaurantji Recommends
Waited for food over 25 mins for it to be cold and the workers were extremely
Atmosphere: 1
Food: 1
Service: 1
Finally my app started working again. I almost stopped going to McDonald's because of the app problems.
Service: 5
Went through the drive-through on a road trip. They got my order right. Lots of napkins in the bag. In and back on the road quickly.
Atmosphere: 5
Food: 5
Service: 5
The staff was nice I don't know the guys name with glasses my bad,but he is very nice and got my grandson burger right he won't eat anything but plain
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Hamburger
They did not have Carmel Frappe available.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Cheeseburger