McDonald's

3570 Commerce Dr, Franklin
(513) 424-6057

Recent Reviews

Billy Miracle

Food was cold at a few different visits. I took it inside and they told me it was hot when put in the bag. I hadn't even left the parking lot. Haven't been there since.Parking: About 20 spots or more to park, also some behind McDonald'sKid-friendliness: Happy-mealsWheelchair accessibility: The sidewalk by the building is recessed so there's no problem with wheel chair access.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Double Cheeseburger, Hash Browns, Two Fish Filet Sandwiches, Sausage, Big Mac, Chicken Mcnuggets, Mcdouble

Joseph Smith

The system they are using is broken. The computer that took my order screwed up. The employee re-took my order at window. I still received the wrong order. Terrible system. Get rid of the computerized intercom. ?

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Hash Browns

Don Massa

It's a McDonald's, not a gourmet burger. Looks like a recently built one. Clean store and bathroom. Food is ok, hot, basic burger fries, drink. Getting pretty pricey for a burger at Mickey D's these days. There are a lot of other choices for the money, but it was late, and they were open.

Atmosphere: 4

Food: 3

Service: 4

JR W810

Service through the drive-thru was excellent! Food was hot and tasty.

Atmosphere: 5

Food: 5

Service: 5

Michael Pence

Had to pee

Richard Shively

Ordered a bacon egg cheese biscuit and mcgriddle for dine in, 30 mins later our order still wasn't done ask where it was they said it was busy. Orders were flying out the drive thru and door dashers, but everyone who ordered in were not getting their food. We asked for a refund and they wouldn't gove us one and suddenly they could get our food.Worst experience ever at this McDonalds on the 30th of March in the morning.

Atmosphere: 1

Food: 3

Service: 1

jacob jones

Drive-through says 24 hours has gone there multiple times throughout the week walking night shift and they either claim the system is down or they’re only doing DoorDash

Atmosphere: 1

Food: 1

Service: 1

Amy Schoonover

I have had a few really bad experiences here HOWEVER, today there was a mess up and the young man who is the manager helped me. He was amazing! He went above and beyond. In this day and age that’s rare!

Atmosphere: 2

Food: 3

Service: 5

Frank “Frankie” Fox

Wasn't too bad, however they got the order wrong, forgot to put some of my food in the bag, and then was wondering how they had extra food upfront when I walked back in to show them I was missing items.

Atmosphere: 4

Food: 4

Service: 3

Helen Banman

Getting food takes forever. Like it’s a fast food place it should be faster than 20 min waiting. Don’t recommend this place.

Callie Piper

My food was fast and fresh! The ladies are always so nice every morning!

Food: 4

Service: 5

brandon hall

Probably my favorite location, especially in comparison to the other near Middletown

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, Fries, Chicken Mcnuggets, Mcdouble

Cassy

AI sucks!

Atmosphere: 1

Food: 1

Service: 1

Minervia Abner

The Brentwood drive the meat was cardboard too much sauce and tastes bad worst sandwich Big Mac I ever

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fries, Big Mac

Mary Fleeger

Ordered in drive thru, computer not a real person. Had to wait, pull forward. Which took almost 5mins to bring out! Get home and instead of a "side" of breakfast sauce they put it on the sandwich. It was on the wrong sandwich!! Charged me for it and didn't get it right. Horrible attention to orders. Your computer isn't efficient.

Food: 2

Service: 1

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