Decent food and a play place for a bonus. The granddaughter loved it. Highly recommended. Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Happy Meal, Big Mac, French Fries
Janet Horn
I do not think I will ever go back to McDonald's on West state street Fremont Ohio I got a flay of fish I was in line for 20 minutes and there were only 3 cars ahead of me when I finally got my cold flavor fish it was so hard around the outside I had to break it into and eat it from the middle and could not eat any of the outside area just ridiculous. There is always a long wait but I've never said anything before but that sandwich was ridiculous I threw it out the window
Atmosphere: 1
Food: 1
Service: 1
Cathy Hineline
I love the Senior Coffee
Derek
Sandwiches look like they've been sitting in a garbage can, dry & completely smashed ,and constantly missing items. Worst location in a 50 mile radius.
Food: 1
Service: 2
Missy Mercado
A coworker of mine went in to ask for his hash brown that he paid for but was not included in his order. A young man at the counter proceeded to berate him claiming he just wanted it for free! Very rude and uncalled for. My coworker returned with his receipt to show he had paid for it and wasn’t trying to steal anything. This person proceeded to yell at him and tell him he is banned from the restaurant!!?? Who does that? Worst customer service ever! Definitely never going there again.
Dustin Cookman
The play area was clean and updated.
Atmosphere: 5
Food: 5
Service: 5
John N
Love ordering a burger and the meat is charred and dry. You ask for a quarter pounder and it comes out raw. Garbage place to eat
Atmosphere: 1
Food: 1
Service: 2
Taylor Rich
First the service from them was awful. Then they tell me its a state law that they cant blend ur oreos up in your frappe.?? But they mix strawberry in strawberry milk shakes, chocolate drizzle in chocolate milk shakes, they put oreo in a mcflurry.? Never heard of such a law until i came to this ignorant mc donalds.
Atmosphere: 1
Food: 1
Service: 1
Lainie Caldwell
HIGHLIGHTS BEFORE READING: WAS SERVED COLD UNSAFE FOOD, WAITED A HALF HOUR WITH 3 CUSTOMERS BEING SERVED BEFORE US; maybe im a little biased just from having only experienced the openers shift at minimum making sure youre food is edible, BUT let me tell you about night shift, first we arrived a bit before 1050pm with 4 cars in front of us, one left due to the car at speaker not being helped for however long they had been waiting there making 3 cars in front of us, after sitting there for about 10 mins i called to ensure they were still serving due to having seen workers in there upon pulling up and the app saying they were serving until 1130 when i had initially placed my mobile order, the call was ignored twice then the third time they answered and i heard background noise but no voice, said hello a few times then was hung up on, so i called again, asked if they were open was rudely told yes until 12a then after i said i was just making sure thank you was hung up on mid sentence with nothing else said to me, waited another 5 or so minutes before the initial car that was already there upon my arrivals order was taken, having already paid and been stuck in between cars at this point i had no choice but to stay in line, finally when my order was being taken i was asked if i was using the mobile app, responded with a yes, because i was, then received no response so i just said my code thinking maybe they were just expecting me to blurt it out in the first place, was told to pull forward, and as i was waiting a huge line accumulated behind me and 5 or so cars chose to leave from being there for so long and having no reason to stay for such terrible service, upon reaching the window the “server” with orange hair was shouting obscenities towards the back, but i was met with a positive attitude at least when she came to serve me, before even being able to pull out my boyfriend did the traditional fry pull we all do, and they were cold, thinking he was over reacting he gave me a couple at once and genuinely, they were COLD with ZERO warmth to them what so ever, which immediately means to me being pregnant and having food safety management experience and knowledge that this food was no where near safe for me or anyone to consume i half considered re entering the line to amend the problem, but the line being so long and it being 1115 at this point meaning i had waited a good 30 minutes with only 3 other customers infront of me i am convinced i would have been waiting there till after they closed and wouldnt have gotten any help anyway, and from my experience with the initial calls, clearly there was no point in calling, after arriving at home a less than 5 minute drive from the mcdonalds store, i opened my double cheeseburger and the patties were essentially black cold bricks, i would have honestly had no issue consuming them charred if they had show ANY sign of being prepared within the last 30-45 minutes but being again COLD and hard to even tear with my hands, again this food was completely unsafe for me or anyone to consume, my boyfriends food, it seems his quarter pounders were reheated old patties as when he bravely took a bite from one, he said it tasted absolutely NOTHING like “normal” mcdonalds (we have both worked for this company at other locations or this location very briefly) and he described it as tasting like the floor in the grill area, making him deeply concerned for when this food was initially prepared and how long it spent in the “danger zone” temperature wise also making his food in-consumable, overall this was money completely wasted and im not to sure well be returning any time soonDietary restrictions: if you are pregnant, old, sick, or easily susceptible to food poisoning do not eat here
Atmosphere: 1
Food: 1
Service: 1
Savannah Dobson
If I could give a 0 star I would! This is the slowest mcdonalds every single time. Also every single time the food is not fresh and the fries most of the time are brownish. The employees are so rude , especially a girl named Savannah there. Refused to give me my order and wouldn't cancel it either ( I order through the app) I can't cancel myself !
You need to help the elderly, ? on the lobby ordering screen, not all elderly know how to navigate this technology.I am Thankful for a kind young lady that helped me when I came in that was taking care of her own order.Kid-friendliness: They have a nice kid friendly area.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Mcdouble, Mccafé Mango Pineapple Smoothie, Big Breakfast, Big Mac
Decent food and a play place for a bonus. The granddaughter loved it. Highly recommended. Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Happy Meal, Big Mac, French Fries
I do not think I will ever go back to McDonald's on West state street Fremont Ohio I got a flay of fish I was in line for 20 minutes and there were only 3 cars ahead of me when I finally got my cold flavor fish it was so hard around the outside I had to break it into and eat it from the middle and could not eat any of the outside area just ridiculous. There is always a long wait but I've never said anything before but that sandwich was ridiculous I threw it out the window
Atmosphere: 1
Food: 1
Service: 1
I love the Senior Coffee
Sandwiches look like they've been sitting in a garbage can, dry & completely smashed ,and constantly missing items. Worst location in a 50 mile radius.
Food: 1
Service: 2
A coworker of mine went in to ask for his hash brown that he paid for but was not included in his order. A young man at the counter proceeded to berate him claiming he just wanted it for free! Very rude and uncalled for. My coworker returned with his receipt to show he had paid for it and wasn’t trying to steal anything. This person proceeded to yell at him and tell him he is banned from the restaurant!!?? Who does that? Worst customer service ever! Definitely never going there again.
The play area was clean and updated.
Atmosphere: 5
Food: 5
Service: 5
Love ordering a burger and the meat is charred and dry. You ask for a quarter pounder and it comes out raw. Garbage place to eat
Atmosphere: 1
Food: 1
Service: 2
First the service from them was awful. Then they tell me its a state law that they cant blend ur oreos up in your frappe.?? But they mix strawberry in strawberry milk shakes, chocolate drizzle in chocolate milk shakes, they put oreo in a mcflurry.? Never heard of such a law until i came to this ignorant mc donalds.
Atmosphere: 1
Food: 1
Service: 1
HIGHLIGHTS BEFORE READING: WAS SERVED COLD UNSAFE FOOD, WAITED A HALF HOUR WITH 3 CUSTOMERS BEING SERVED BEFORE US; maybe im a little biased just from having only experienced the openers shift at minimum making sure youre food is edible, BUT let me tell you about night shift, first we arrived a bit before 1050pm with 4 cars in front of us, one left due to the car at speaker not being helped for however long they had been waiting there making 3 cars in front of us, after sitting there for about 10 mins i called to ensure they were still serving due to having seen workers in there upon pulling up and the app saying they were serving until 1130 when i had initially placed my mobile order, the call was ignored twice then the third time they answered and i heard background noise but no voice, said hello a few times then was hung up on, so i called again, asked if they were open was rudely told yes until 12a then after i said i was just making sure thank you was hung up on mid sentence with nothing else said to me, waited another 5 or so minutes before the initial car that was already there upon my arrivals order was taken, having already paid and been stuck in between cars at this point i had no choice but to stay in line, finally when my order was being taken i was asked if i was using the mobile app, responded with a yes, because i was, then received no response so i just said my code thinking maybe they were just expecting me to blurt it out in the first place, was told to pull forward, and as i was waiting a huge line accumulated behind me and 5 or so cars chose to leave from being there for so long and having no reason to stay for such terrible service, upon reaching the window the “server” with orange hair was shouting obscenities towards the back, but i was met with a positive attitude at least when she came to serve me, before even being able to pull out my boyfriend did the traditional fry pull we all do, and they were cold, thinking he was over reacting he gave me a couple at once and genuinely, they were COLD with ZERO warmth to them what so ever, which immediately means to me being pregnant and having food safety management experience and knowledge that this food was no where near safe for me or anyone to consume i half considered re entering the line to amend the problem, but the line being so long and it being 1115 at this point meaning i had waited a good 30 minutes with only 3 other customers infront of me i am convinced i would have been waiting there till after they closed and wouldnt have gotten any help anyway, and from my experience with the initial calls, clearly there was no point in calling, after arriving at home a less than 5 minute drive from the mcdonalds store, i opened my double cheeseburger and the patties were essentially black cold bricks, i would have honestly had no issue consuming them charred if they had show ANY sign of being prepared within the last 30-45 minutes but being again COLD and hard to even tear with my hands, again this food was completely unsafe for me or anyone to consume, my boyfriends food, it seems his quarter pounders were reheated old patties as when he bravely took a bite from one, he said it tasted absolutely NOTHING like “normal” mcdonalds (we have both worked for this company at other locations or this location very briefly) and he described it as tasting like the floor in the grill area, making him deeply concerned for when this food was initially prepared and how long it spent in the “danger zone” temperature wise also making his food in-consumable, overall this was money completely wasted and im not to sure well be returning any time soonDietary restrictions: if you are pregnant, old, sick, or easily susceptible to food poisoning do not eat here
Atmosphere: 1
Food: 1
Service: 1
If I could give a 0 star I would! This is the slowest mcdonalds every single time. Also every single time the food is not fresh and the fries most of the time are brownish. The employees are so rude , especially a girl named Savannah there. Refused to give me my order and wouldn't cancel it either ( I order through the app) I can't cancel myself !
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited in line 15 minutes and got double charged. Not friendliest of people working there either:(
Atmosphere: 1
Food: 1
Service: 1
Terrible service and they forgot my food.
Atmosphere: 1
Food: 3
Service: 1
Love the French Vanilla
Atmosphere: 5
Food: 5
Service: 5
The workers are kind, table service was prompt, and my kids LOVE playing in the play area.Kid-friendliness: They have a great Play area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotcakes & Sausage, Mccafé Caramel Mocha, Mighty Kids Meal 6 Mcnuggets, Mcdouble, Egg Mcmuffin, Sausage Mcmuffin, Hotcakes, Big Breakfast, Bacon Egg & Cheese Mcgriddles, Sausage Egg & Cheese Mcgriddles, Happy Meal, Mcmuffin, Big Mac, Chicken Mcnuggets
You need to help the elderly, ? on the lobby ordering screen, not all elderly know how to navigate this technology.I am Thankful for a kind young lady that helped me when I came in that was taking care of her own order.Kid-friendliness: They have a nice kid friendly area.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Mcdouble, Mccafé Mango Pineapple Smoothie, Big Breakfast, Big Mac