“Can’t say enough good things about this place! My wife and I have celebrated anniversaries, Valentine’s Day, date nights, we’ve taken guests that are very dear to our hearts and we love it more and more each time. We’ve been served by Patrick and Nick and they are the best of the best. Can’t recommend this place enough.Dietary restrictions: I ate here once on a clean eating diet abstaining from refined sugar, the staff was very accommodating, and the experience was still incredible.“
“We had a goup of 6 go for my daughter's 17th birthday and it was our first time dining there. Andrew our waiter was amazing and even though we've never met, he was spot on with all his recommendations for the table. His service was fantastic. Then of course the food was wonderful!! Our steaks were cooked exactly how we wanted, you HAVE to get the gratin potatoes and bananas fosters dessert! It was a really fantastic experience!!“
“I experienced an outstanding visit, food and service at this restaurant yesterday. Let me share who you have as exceptional staff on this day and high class experience and memory of my visit to Firebird celebrating a special occasion for me. From the front door very friendly engaging greeting host AVA, to a seasoned delightful server named Suzee, to a bartender named Victor who was VERY attentive, to the manger Elsye who frequented our table to check on our experience with everything and everyone, and finally to Regional staff Andy who has great customer service skills to talk about liquor selections at the end of our meal. Highly, Highly recommended for a visit and future visit.Vegetarian options: The seared carrots had excellent taste and so were the devilled eggs!“
“Makayla was absolutely wonderful!! I was having a bad day and she changed it around with her service and comfort. We come here weekly and there has only been one other person that truly made us feel happy and enjoyed their service!!Thank you so much Makayla!!!!!“
“My wife and I had a wonderful experience for our 10-Year Anniversary! Our server, Nick, was on point with every aspect of our needs while dining. The food was exquisite and service was remarkable! We got to experience, for the first time, our server preparing a Bananas Foster in front of us - That was awesome and it was so good!! Thank you for the amazing food and service!“
“Although it was busy we were seated within 10 minutes of wait time given to us. We enjoyed our dinner, we were served drinks and bread quickly. The rest of the meal came out timely. The dinners were cooked as requested and the meal was delicious.“
“Love this place SO much!!! Have been many times in person but tonight ordered food from there via DoorDash and wasn’t sure how it would go but J’s wrapped up the food perfectly and kept cold from hot and put ice pack with the shrimp cocktail. So impressive! Never seen a restaurant handle takeaway with this much care. Love this place even more!!! Highly recommend.“
“Our family went here for Easter dinner. We always go out for holidays now as the matriarch of the family no longer likes to cook. We have a larger group, 11. We have been to many local restaurants. This was the best experience we have had. Our wait was reasonable, the food was amazing but the best part of our experience was the service. Our waitress was attentive, helpful, and efficient. I wish I had remembered her name. She went beyond to ensure we had an enjoyable meal. To attend such a large group while also having other guests is very admirable. Thank you for such a wonderful experience.“
“Listen I cannot express how much my wife and I love this place. We go every anniversary. The people are amazing the chef (owner) comes out and checks on people when he has time. The food is delicious. Service is so on point the waitress and waiters are charming. The prices are comparable to any other place you go for steaks and ribs. 10/10 in my book. We rave about it to all our friends! I recommend the ribs hickory wings filets and the hickory house chips!!!“
“We were seated next to a loud group. Halfway through our meal, our waitress sat down at the loud groups table for "story time", as one of the men yelled. I had to get another staffs attention so we could get our food boxed and the check.“
“This place was a family favorite growing up. And, recently went back for a visit and had to come back here. Now, the place does look a bit dated, but that doesn’t matter since their food and customer service is awesome! We were in town for a not so happy family event, and we wanted to come here for comfort food to lift our spirits. We ended up coming pretty late and closer to closing, but the staff still had great energy and didn’t make us feel rushed or anything. Our waitress was so attentive that she could tell we were all a bit down due to our unfortunate event in our family, and she was so sweet and sympathetic and took such GREAT care of us. Our chef was also super friendly, fun, and gave us a great experience. We will definitely be back on our next visit back to Ohio!“
“I haven't been to a ponderosa in years. I didn't even know we still have them in Ohio. The food was good the service was good. The only thing Is it looks just like it looked 10 years ago. Might be time for a little bit of update on the inside other than that good to me.“
“We were in town seeing family from Cleveland. After a long trip with four kids under 10, the experience with our waitress T was everything we needed. She was friendly, patient and made sure we had everything we needed. The food was prepared perfectly and the atmosphere was very comfortable. We even came back for a second dinner because we knew we wouldn’t be disappointed. We highly suggest you visit, eat some amazing food and ask for T!“
“My mom was in a wheelchair and we get that that comes with its own challenges but for maybe the first time ever we were given great seats and seated right away, such a nice change from the typical restaurants that make us feel bad for my mom being in a wheelchair, they were sooo accommodating and kind. So thankful for this amazing experience.“
“My son and daughter in law brought me to Mitchell’s Steakhouse today for lunch, my steak was cooked to perfection, the food was wonderful and our server Rose was top notch. She was absolutely fantastic and knowledgeable. Enjoyed the experience.“
“Had a blast here, enjoyed the food and service! Most reasonably priced steakhouse in the area. Our waitress Raine was amazing. We’ve visited this location many times and always enjoy our time. Can’t go wrong with anything on the menu but for lunch we chose the grilled chicken salad, my husband smothered his in blue cheese dressing. I ordered the steakhouse salad and it was delicious!“
“Some of the best BBQ ribs we have found. We go here around the holidays for our tradition dinner we started almost 12 years ago. Service is excellent. This particular time we sat around the bar and had the server was amazing, I unfortunately forget her name, but she was such a delight. I only remembered to take a picture of our dessert.“