Always friendly workers once forgot an item and worker ran out the door to catch us before pulled off not alot restaurants do that most will let ya take off and no effort to try and catch ya to give u what was missing till get home and be mad! She was on point ☝️ lovea her job making sure customers happy and satisfied to wanna come back
The amount of fries provided at dinner isn't enough for the dinner meal 16.99 is 2 servings not 1
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Chicken Wings
William Baver
Gizzard special was great, I haven't had good Gizzards in a long time. I will be back, when in the area.
Atmosphere: 5
Food: 5
Service: 5
Trestan Primas
Disappointing when I came back the second time. The food was not seasoned at all like the first time. The fries were cold and the chicken was hard. Maybe there is a new cook idk. But for the price, the food should be cooked right.
Atmosphere: 3
Food: 2
Service: 3
PerSona The fat boy
Me and my wife come here often. Today we went got our same order she’s a very plain eater and I don’t like mushrooms. This African American man took our order. I couldn’t hear a word he said my order is completely wrong sauce and sides I payed for were nowhere to be found. He tried charging me 45 dollars for a 25 dollar order. The one eyed lady is lovely and very pleasant.”sorry idk your name” but this guy who I’ve only seen this one time is probably the worst worker I’ve ever seen. I work in food so I’m very understanding but this guy just didn’t care. Won’t be coming here Monday and you guys shouldn’t either
Go when they have gizzards and portions were perfect for a big guy like me!
Mark Philpot
Went through the drive thru and they took forever on my order. The fish was just awful ? and it was over priced.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fish
Lavender Sunfish
Chicken was great and cooked fresh to order. Had to wait 20 minutes for my order, but it was very good. Seasoning was awesome and it was definitely hot
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Leg, With Fries
Marquell Dawson
Love this place! The food is always hot & made to order. The staff is always nice! I've had quite a variety of food & everything i've had has been delish! I'm definitely a fan of Hook fish & chicken, great food!
Atmosphere: 4
Food: 5
Service: 5
D Jones
Cook to order, needed to change the oil but the food was good and hot (even when I got it home). Didn't go in, went thru Drive- thru.Parking: Enough parking for the size of the restaurant.
If I could give it a zero, it would be a zero. They weren’t even busy. The lady, with one eye (she kept the eye closed) took my order in the drive-through left me sitting there drive for nearly 20 minutes, while she continued talking to another lady was putting the food together. They weren’t busy, so I don’t understand why I had to wait on my lunch break.When I asked if my gyro was ready yet she very condescendingly said, “NO!” When I told her she was being rude to me and asked for my money back. She refused to give me my money back, but then proceeded to talk about me as if I wasn’t even there. She was extremely unprofessional and very rude. I will not be visiting this place again. I wouldn’t be surprised if this location closes down for lack of customer service.
Diante Byrd
Great staff one guy was so kind and considerate I will be going back great lemon pepper fries
Mikah H
The lady (short hair who's always wearing a cap) is my favorite person working there. She greets me every time before I reach the counter. If my fish doesn't look right, she makes sure that it's thrown out. I have NEVER had a bad experience when she's working there.
Atmosphere: 5
Food: 5
Service: 5
Anonymous
I’ve been several times over the past few months. I always order the whole chicken wings & fries. The food always seems fresh, the chicken has a good flavor & the customer service is always fast & friendly. No complaints
Brittany Inman
If I could give 0 stars I definitely would!! The 2 manly woman that work in here need to go back to school to learn how to talk to paying customers I will be calling the GM as well
Always friendly workers once forgot an item and worker ran out the door to catch us before pulled off not alot restaurants do that most will let ya take off and no effort to try and catch ya to give u what was missing till get home and be mad! She was on point ☝️ lovea her job making sure customers happy and satisfied to wanna come back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Chicken Tenders, Cheese Burger, Philly Steak Sandwich, Wings
The amount of fries provided at dinner isn't enough for the dinner meal 16.99 is 2 servings not 1
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Chicken Wings
Gizzard special was great, I haven't had good Gizzards in a long time. I will be back, when in the area.
Atmosphere: 5
Food: 5
Service: 5
Disappointing when I came back the second time. The food was not seasoned at all like the first time. The fries were cold and the chicken was hard. Maybe there is a new cook idk. But for the price, the food should be cooked right.
Atmosphere: 3
Food: 2
Service: 3
Me and my wife come here often. Today we went got our same order she’s a very plain eater and I don’t like mushrooms. This African American man took our order. I couldn’t hear a word he said my order is completely wrong sauce and sides I payed for were nowhere to be found. He tried charging me 45 dollars for a 25 dollar order. The one eyed lady is lovely and very pleasant.”sorry idk your name” but this guy who I’ve only seen this one time is probably the worst worker I’ve ever seen. I work in food so I’m very understanding but this guy just didn’t care. Won’t be coming here Monday and you guys shouldn’t either
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Hush Puppies, Chicken Sandwich, Philly Steak Sandwich
Go when they have gizzards and portions were perfect for a big guy like me!
Went through the drive thru and they took forever on my order. The fish was just awful ? and it was over priced.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fish
Chicken was great and cooked fresh to order. Had to wait 20 minutes for my order, but it was very good. Seasoning was awesome and it was definitely hot
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Leg, With Fries
Love this place! The food is always hot & made to order. The staff is always nice! I've had quite a variety of food & everything i've had has been delish! I'm definitely a fan of Hook fish & chicken, great food!
Atmosphere: 4
Food: 5
Service: 5
Cook to order, needed to change the oil but the food was good and hot (even when I got it home). Didn't go in, went thru Drive- thru.Parking: Enough parking for the size of the restaurant.
Food: 4
Service: 5
Recommended dishes: Chicken Wings, Chicken Tenders, Cheese Burger, Hush Puppies
Restaurantji Recommends
If I could give it a zero, it would be a zero. They weren’t even busy. The lady, with one eye (she kept the eye closed) took my order in the drive-through left me sitting there drive for nearly 20 minutes, while she continued talking to another lady was putting the food together. They weren’t busy, so I don’t understand why I had to wait on my lunch break.When I asked if my gyro was ready yet she very condescendingly said, “NO!” When I told her she was being rude to me and asked for my money back. She refused to give me my money back, but then proceeded to talk about me as if I wasn’t even there. She was extremely unprofessional and very rude. I will not be visiting this place again. I wouldn’t be surprised if this location closes down for lack of customer service.
Great staff one guy was so kind and considerate I will be going back great lemon pepper fries
The lady (short hair who's always wearing a cap) is my favorite person working there. She greets me every time before I reach the counter. If my fish doesn't look right, she makes sure that it's thrown out. I have NEVER had a bad experience when she's working there.
Atmosphere: 5
Food: 5
Service: 5
I’ve been several times over the past few months. I always order the whole chicken wings & fries. The food always seems fresh, the chicken has a good flavor & the customer service is always fast & friendly. No complaints
If I could give 0 stars I definitely would!! The 2 manly woman that work in here need to go back to school to learn how to talk to paying customers I will be calling the GM as well