I bought this little guy to celebrate me and I accidentally left him in the car for 8 hours. He is ABS?LUTELY DELICI?US!
Heather Roark
The cake was a cake that they already had made in their display of cakes. I asked if they could write my coworkers name on the cake. Jeff. Very simple. The lady was talking on the phone and messed it up the first time and just swiped the scissors through it and wrote over it. The scissor marks still through the cake. I was on my way to work and it was for a coworkers birthday which is today so I just had to take as is and pay $30 for it. Very disappointed. I should have just wrote it myself. Also... the employee never got off her personal phone.
Chad P.
I can't really give a rating since I'm an employee but at times that store is hectic and yes to answer everyone else's questions we are always short staffed
Mark M.
Rating for the bakery only. We put in an order early in the week for Sunday and they FORGOT to make it. When we picked it up all they had was the slip of paper and no baked goods. I guess you have to ride them to make sure they make your order. We made a substitution and it worked. But I had told my wife to go to a local bakery instead of a chain and now I get to tell her "I told you so". So there's that. If you read my review for the West Side Kroger and it sounds the same, it is. Because the EXACT SAME THING happened to us at both stores!
A K
They don’t even call us back when they make it.
Patty Fondong Proctor
Was closed today due to no power they said! Pharmacy is a joke in this store! Drive thru is never open, disabled and hard to do a lot of walking to have to go in to the store! Also they never have the meds you need. Have had to go to Tylersville store for 4 months to pick up a script that Hamilton store says they can’t get! Why can one get it and not the other? Place sucks!
kougar100 Stepp
Ordered a cake 2 days ahead of when it was needed. Went to pick it up and they just didn't make it. Tried to call and talk to someone and no one ever answered the phone.
Vipin Goswami
Great customer service + 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!
Marian Scudder Burge
Was hung up on, laughed at, my order never delivered. Was told 'this may sound messed up but once it leaves the store ain't nothing we can do'. While family struggle, $100 worth of groceries and I now have to wait 5 to 7 days for a refund? This was James and Sarah. After 10 calls to get someone to answer and an hour later, James finally figured it out and only after I prompted him to apologize he did. I am a grown woman that doesn't take to anyone yelling at me and he did with the reason.of him being in managment. If he would have actually talked to me and my son without yelling it would have been handled in 15 minutes. He said he was receiving stock and that is why he was raising his voice. Really? I will never go to that store again
In the midst of this pandemic I have been utilizing click list and while the people seem nice Kroger is always out of stock on half the order. The "substitutions" are often not comparable and that is if a substitute is offered at all. I can't fathom how this Kroger is so unprepared for it's own sales. They are out of salmon and shrimp and ramen and the hamburger rolls and plain bagels and margarine and pork chops and chicken tenders etc. If something doesn't change I will start grocery shopping elsewhere.
Barry S.
I was at the store today buying groceries, and I decided to buy some chocolate from the international section.When I got home I tasted a piece of the chocolate and it was not good.I checked the expiration date and it was a sell by date of January 2019.I then checked the other two items and they to were way past the sell by date.How can a store like Kroger sell items that should have been sold over a year and a half ago.I am very disgusted.
Al Locke
Very reasonable prices, I use to go to Walmart a lot , but realized they are not the cheapest around and the lines to check out was getting exhausting, I been going to Kroger ever since I moved to Texas from St. Louis a year ago now
Miguel Lopez
the employees are lovely not the customers
Charlana P.
This Kroger's is my favorite location! From the cashiers to the baggers to the deli department, you guys are always so nice!
I bought this little guy to celebrate me and I accidentally left him in the car for 8 hours. He is ABS?LUTELY DELICI?US!
The cake was a cake that they already had made in their display of cakes. I asked if they could write my coworkers name on the cake. Jeff. Very simple. The lady was talking on the phone and messed it up the first time and just swiped the scissors through it and wrote over it. The scissor marks still through the cake. I was on my way to work and it was for a coworkers birthday which is today so I just had to take as is and pay $30 for it. Very disappointed. I should have just wrote it myself. Also... the employee never got off her personal phone.
I can't really give a rating since I'm an employee but at times that store is hectic and yes to answer everyone else's questions we are always short staffed
Rating for the bakery only. We put in an order early in the week for Sunday and they FORGOT to make it. When we picked it up all they had was the slip of paper and no baked goods. I guess you have to ride them to make sure they make your order. We made a substitution and it worked. But I had told my wife to go to a local bakery instead of a chain and now I get to tell her "I told you so". So there's that. If you read my review for the West Side Kroger and it sounds the same, it is. Because the EXACT SAME THING happened to us at both stores!
They don’t even call us back when they make it.
Was closed today due to no power they said! Pharmacy is a joke in this store! Drive thru is never open, disabled and hard to do a lot of walking to have to go in to the store! Also they never have the meds you need. Have had to go to Tylersville store for 4 months to pick up a script that Hamilton store says they can’t get! Why can one get it and not the other? Place sucks!
Ordered a cake 2 days ahead of when it was needed. Went to pick it up and they just didn't make it. Tried to call and talk to someone and no one ever answered the phone.
Great customer service + 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!
Was hung up on, laughed at, my order never delivered. Was told 'this may sound messed up but once it leaves the store ain't nothing we can do'. While family struggle, $100 worth of groceries and I now have to wait 5 to 7 days for a refund? This was James and Sarah. After 10 calls to get someone to answer and an hour later, James finally figured it out and only after I prompted him to apologize he did. I am a grown woman that doesn't take to anyone yelling at me and he did with the reason.of him being in managment. If he would have actually talked to me and my son without yelling it would have been handled in 15 minutes. He said he was receiving stock and that is why he was raising his voice. Really? I will never go to that store again
They don’t even call us back when they make it.
Restaurantji Recommends
In the midst of this pandemic I have been utilizing click list and while the people seem nice Kroger is always out of stock on half the order. The "substitutions" are often not comparable and that is if a substitute is offered at all. I can't fathom how this Kroger is so unprepared for it's own sales. They are out of salmon and shrimp and ramen and the hamburger rolls and plain bagels and margarine and pork chops and chicken tenders etc. If something doesn't change I will start grocery shopping elsewhere.
I was at the store today buying groceries, and I decided to buy some chocolate from the international section.When I got home I tasted a piece of the chocolate and it was not good.I checked the expiration date and it was a sell by date of January 2019.I then checked the other two items and they to were way past the sell by date.How can a store like Kroger sell items that should have been sold over a year and a half ago.I am very disgusted.
Very reasonable prices, I use to go to Walmart a lot , but realized they are not the cheapest around and the lines to check out was getting exhausting, I been going to Kroger ever since I moved to Texas from St. Louis a year ago now
the employees are lovely not the customers
This Kroger's is my favorite location! From the cashiers to the baggers to the deli department, you guys are always so nice!