They cant or wont listen to basic orders, sure they give you what you want but this wendys is equilateral to a 2014 mcdonalds on services and order completion i don’t usually leave reviews but im sick of this wendy’s constantly getting something wrong or flat out ignoring the order even after acknowledging
Atmosphere: 1
Food: 1
Service: 1
Julie Cramer
This location has gone downhill so much. This used to be a great place to go, but not any more. Food is sub-par, and service is a joke. I might be done going to this location altogether.
Atmosphere: 1
Food: 1
Service: 1
Eliana D
Very disappointed. My friend and I came to this Wendy's hoping the food would be a bit better than some of the other Wendy's around Hamilton. We both ordered a single with cheese with everything on it. The people behind the counter were also not very friendly and besides us (we went about 11am) there were only two other people. The burgers were dark brown almost black in appearance. We should have taken them back and gotten (hopefully) better ones but decided to eat what we got. We ate about 1/2 of the burgers and threw it away..and the price was ridiculously high.They were the worst burgers I have ever had. Wendy's is supposed to be one of the better fast food places but we would not have even fed these to our dogs. The fries were cold and bland. Just awful. This will be the last time we will probably go to Wendy's. Whatever happened to the juicy burgers Wendy's used to have?. These burgers looked like a five year old made them..burnt and thrown together. Even the cheese was dry and barely any condiments on it. And fast food workers are now being paid $15.00 an hour? Sad.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Chili
Abby Marie
Fantastic customer service. If you have an allergy to anything, let them know.
St Iv Es
This place sucks, can’t get order
Atmosphere: 1
Food: 1
Service: 1
Shawn Walton
So far EVERY time I go there, the order isn't correct. It's been over a course of a few months.Dear Wendy's employees, please make sure you give condiments for potatoes. I don't want to PAY $3 for a plain potato when I ordered a sour cream and chive potato.
Food: 4
Service: 1
Recommended dishes: Chili
Yota's & Poncho's
Messed up my dine in order. Pop machine was a mess. Very salty. Manager lady didn't seem to have it under control.
Atmosphere: 3
Food: 3
Service: 3
T R
Extremely slow. One of the workers Who prepared my fries pulled some out of the container and ate them as she sat them on my tray. Then was puzzled & rude when I told her to remake my
We still actually go in at this location the food is always good and if there is a problem they fix it no fuss younger kids work there and do a good job it’s nice to see that I support
Atmosphere: 5
Food: 5
Service: 5
Ghostee44
Don't get me wrong, this place has the ability to be great. The Jr bacon cheeseburgers used to be a dollar and the chicken nuggets used to be the best in town. But here recently I'm not sure if it's because of inflation but the quality has went down considerably. I got a Jr bacon cheeseburger and the patty was about 30% of the size it used to be when it costed less. The nuggets were okay but still, used to be better. Hopefully it doesn't have to do with them neglecting to filter/change the grease like they should. If they are, I'm sure that just like the rest of us they have been hit with inflation and forced to buy product that doesn't have the same quality and I feel bad if that's the case. To feed my family I spent 40 bucks here and nobody was impressed with the food. They actually even shorted us 1 Dave's double but it wasn't worth the hassle to go back over 1 sandwich. Mistakes happen and I don't remember this Wendy's ever doing it before so I'll chock it up to that. I don't go inside but the (maybe 2 times?) that I have, it seemed like everyone was actually working and that's rare for a fast food place, especially in Hamilton. Once inflation goes down (God knows how long that'll be...) and the quality of the food goes back up, I'll change my rating to 5 stars.
Atmosphere: 5
Food: 3
Service: 5
madison reese
inside closed due to staffing.. I will say the line moved pretty quickly for how busy it was. It’s not the workers fault at all but please make it easier to receive a refund in the app when the store doesn’t have what you order, etc.
Christopher Scott Henson
Be ready to 2 on 1 for asking people to pick up there mess since they parked ate then tossed fries wrappers bags cups napkins right out window onto ground then stayed to smoke. I pointed as i gathered my food and they screamed profanity and against my better judgement I got out to ask them to respect our town and businesses and they escalated more was just I and their was 3 of them I am 38 their early and mid 20s two jumped out and one staged their getaway. Only problem was they had no idea who I was and my ways as I calmly steadily stepping backwards since they were trying to jump me from front and rear I casually hugged my back and circled my avalanche twice so to keep them both in front of me as I sway dip and dodge all but 1 violent blow to my back side in his words with all his might and he didnt budge but now my survival activated as i use all their energy plus my own striking each man as a counter punch perfectly timed for each assailant was clearly lightning and thunder as I shocked their bodys complete system in shock and awe they turned and ran away. So please respect our town and our Lord and Savior for I always walk with the Lord in Spirit. I forgive you guys but I truly hope you do not make a habit and remember power is in respect. They threw hundreds landed but 1 and I threw 2 and landed 2 and that's all
Atmosphere: 5
Food: 5
Service: 5
jayden salazar
My family and i came here tonight 08/12 around 10pm. The girl taking our order, i believe her name was abby? blue strips of hair, with glasses.. very rude and horrible customer service. she nearly threw the drink at us and was just over all rude. shouldnt be working somewhere you don’t like, or treat customers with great costumer service.
Trash complete incompetence
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
They cant or wont listen to basic orders, sure they give you what you want but this wendys is equilateral to a 2014 mcdonalds on services and order completion i don’t usually leave reviews but im sick of this wendy’s constantly getting something wrong or flat out ignoring the order even after acknowledging
Atmosphere: 1
Food: 1
Service: 1
This location has gone downhill so much. This used to be a great place to go, but not any more. Food is sub-par, and service is a joke. I might be done going to this location altogether.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed. My friend and I came to this Wendy's hoping the food would be a bit better than some of the other Wendy's around Hamilton. We both ordered a single with cheese with everything on it. The people behind the counter were also not very friendly and besides us (we went about 11am) there were only two other people. The burgers were dark brown almost black in appearance. We should have taken them back and gotten (hopefully) better ones but decided to eat what we got. We ate about 1/2 of the burgers and threw it away..and the price was ridiculously high.They were the worst burgers I have ever had. Wendy's is supposed to be one of the better fast food places but we would not have even fed these to our dogs. The fries were cold and bland. Just awful. This will be the last time we will probably go to Wendy's. Whatever happened to the juicy burgers Wendy's used to have?. These burgers looked like a five year old made them..burnt and thrown together. Even the cheese was dry and barely any condiments on it. And fast food workers are now being paid $15.00 an hour? Sad.
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Chili
Fantastic customer service. If you have an allergy to anything, let them know.
This place sucks, can’t get order
Atmosphere: 1
Food: 1
Service: 1
So far EVERY time I go there, the order isn't correct. It's been over a course of a few months.Dear Wendy's employees, please make sure you give condiments for potatoes. I don't want to PAY $3 for a plain potato when I ordered a sour cream and chive potato.
Food: 4
Service: 1
Recommended dishes: Chili
Messed up my dine in order. Pop machine was a mess. Very salty. Manager lady didn't seem to have it under control.
Atmosphere: 3
Food: 3
Service: 3
Extremely slow. One of the workers Who prepared my fries pulled some out of the container and ate them as she sat them on my tray. Then was puzzled & rude when I told her to remake my
Atmosphere: 1
Food: 1
Service: 1
Good food, amazing workers.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We still actually go in at this location the food is always good and if there is a problem they fix it no fuss younger kids work there and do a good job it’s nice to see that I support
Atmosphere: 5
Food: 5
Service: 5
Don't get me wrong, this place has the ability to be great. The Jr bacon cheeseburgers used to be a dollar and the chicken nuggets used to be the best in town. But here recently I'm not sure if it's because of inflation but the quality has went down considerably. I got a Jr bacon cheeseburger and the patty was about 30% of the size it used to be when it costed less. The nuggets were okay but still, used to be better. Hopefully it doesn't have to do with them neglecting to filter/change the grease like they should. If they are, I'm sure that just like the rest of us they have been hit with inflation and forced to buy product that doesn't have the same quality and I feel bad if that's the case. To feed my family I spent 40 bucks here and nobody was impressed with the food. They actually even shorted us 1 Dave's double but it wasn't worth the hassle to go back over 1 sandwich. Mistakes happen and I don't remember this Wendy's ever doing it before so I'll chock it up to that. I don't go inside but the (maybe 2 times?) that I have, it seemed like everyone was actually working and that's rare for a fast food place, especially in Hamilton. Once inflation goes down (God knows how long that'll be...) and the quality of the food goes back up, I'll change my rating to 5 stars.
Atmosphere: 5
Food: 3
Service: 5
inside closed due to staffing.. I will say the line moved pretty quickly for how busy it was. It’s not the workers fault at all but please make it easier to receive a refund in the app when the store doesn’t have what you order, etc.
Be ready to 2 on 1 for asking people to pick up there mess since they parked ate then tossed fries wrappers bags cups napkins right out window onto ground then stayed to smoke. I pointed as i gathered my food and they screamed profanity and against my better judgement I got out to ask them to respect our town and businesses and they escalated more was just I and their was 3 of them I am 38 their early and mid 20s two jumped out and one staged their getaway. Only problem was they had no idea who I was and my ways as I calmly steadily stepping backwards since they were trying to jump me from front and rear I casually hugged my back and circled my avalanche twice so to keep them both in front of me as I sway dip and dodge all but 1 violent blow to my back side in his words with all his might and he didnt budge but now my survival activated as i use all their energy plus my own striking each man as a counter punch perfectly timed for each assailant was clearly lightning and thunder as I shocked their bodys complete system in shock and awe they turned and ran away. So please respect our town and our Lord and Savior for I always walk with the Lord in Spirit. I forgive you guys but I truly hope you do not make a habit and remember power is in respect. They threw hundreds landed but 1 and I threw 2 and landed 2 and that's all
Atmosphere: 5
Food: 5
Service: 5
My family and i came here tonight 08/12 around 10pm. The girl taking our order, i believe her name was abby? blue strips of hair, with glasses.. very rude and horrible customer service. she nearly threw the drink at us and was just over all rude. shouldnt be working somewhere you don’t like, or treat customers with great costumer service.
Atmosphere: 2
Service: 1
Recommended dishes: Baked Potato, Baconator