I would give them negative stars if I could. Sat in the drive thru today 3/29/24 @ 530 pm. Told the girl at the intercom three times I wanted a single cheeseburger with everything but ketchup. Low and behold after waiting forever for our food, the one sandwich had nasty ketchup all over it!!!! Couldn't eat it cause I'm allergic to ketchup. Thanks Wendy's for charging for me over $12 for two sandwiches and I could only eat one. Totally unacceptable for a two burger order. How can you screw that order up??? Poor customer service for sure! This place really lacks custom service! Won't be back!
C. T.
They are pretty good for a fast food restaurant.
Atmosphere: 4
Food: 4
Service: 4
Redneck
Medium fry was half full ☠️
Atmosphere: 1
Food: 2
Service: 1
Samantha E
Ordered a bacon and cheese baked potato with extra cheese sauce. Got no cheese sauce at all. Ordered a chili with extra crackers they gave me one pack total. Didn’t give me a straw for my drink. They raised all of their prices on their food but still giving terrible service.seriously Wendy’s, do better! The ONLY reason you are even in business is because of your customers in the first place!
Food: 1
Service: 1
Scott Emerson
It's gotten to the point where places stand out if they do what they're supposed to do. Food, service, and cleanliness. They checked all of the boxes. Some of the restaurants nearby can not claim the same.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wendy’S French Fries, Chili, Big Bacon Classic
Homie Man
First the spelled “Happy Halloween” backwards. I thought I was going crazy or something. Then they didn’t give me a straw. Normally this wouldn’t be an issue, but after taking my lid off to take a sip of my refreshing Coke Zero, I spilt it all over myself. So therefore now I am angry. -
Atmosphere: 3
Food: 5
Service: 1
Betsy Bauer
My food was wrong and all of it was cold. I Was hungry and ate it anyway but my fries were cold as we're my nuggets. Old and cold. No Asiago cheese that I asked for on my
Atmosphere: 2
Food: 1
Service: 3
Jack King
90% of the time when I go to your drive through. They get something wrong on my order period I'm tired of trying.
Atmosphere: 4
Food: 1
Service: 1
Steve Wilson Jr
It's the only decent fast
Atmosphere: 3
Food: 4
Service: 5
Barbara Huckleby
Fries were cold and the toppings were skimpy on our singles
Store is run by absolute idiots who don’t know how to take an order. If you plan on your food being correct I’d go to a different store
Brady Robertson
Don’t recommend. All employees were smoking outside. They also messed up all the food.
Atmosphere: 1
Food: 1
Service: 1
Becky Smith
Got a crispy chicken sandwich which was way over-cooked. Order one diet coke, one regular coke, both were massively watered down and tasted the same.
Food: 2
Service: 3
Jay N
Walked in to an empty dining room to see cashier sitting on the counter scrolling through her phone. No one ever greeted us. Took a bit for anyone to get motivated to mosey over to the register. After a couple people took turns re-programming the register, we were finally acknowledged with “for here or to go?” No “hello” no “kiss my butt”, nothing. Verbalized my order about 4 times in order for the girl to comprehend what we wanted. Took it to go. I guess the Big Bacon Classic doesn’t actually come with bacon. Maybe you have to specify that you DO want bacon on the Big Bacon Classic. My bad for assuming, I guess. Fast food workers should be paid about fifty cents an hour for all the good they are. I can’t wait for the day that all low level workers are replaced by robots. Never tip these people.
Atmosphere: 1
Food: 1
Service: 1
Bailey Brotherton
The last few times Ive gone to Wendy's they closed early and wouldn't serve me. Then I come in the morning, there are two staff members outside smoking but then tell me they don't have enough staff to be open (45 minutes after they were supposed to open) then I payed for large sized items and only got small sized items. They do not care at all here and it's very obvious.
I would give them negative stars if I could. Sat in the drive thru today 3/29/24 @ 530 pm. Told the girl at the intercom three times I wanted a single cheeseburger with everything but ketchup. Low and behold after waiting forever for our food, the one sandwich had nasty ketchup all over it!!!! Couldn't eat it cause I'm allergic to ketchup. Thanks Wendy's for charging for me over $12 for two sandwiches and I could only eat one. Totally unacceptable for a two burger order. How can you screw that order up??? Poor customer service for sure! This place really lacks custom service! Won't be back!
They are pretty good for a fast food restaurant.
Atmosphere: 4
Food: 4
Service: 4
Medium fry was half full ☠️
Atmosphere: 1
Food: 2
Service: 1
Ordered a bacon and cheese baked potato with extra cheese sauce. Got no cheese sauce at all. Ordered a chili with extra crackers they gave me one pack total. Didn’t give me a straw for my drink. They raised all of their prices on their food but still giving terrible service.seriously Wendy’s, do better! The ONLY reason you are even in business is because of your customers in the first place!
Food: 1
Service: 1
It's gotten to the point where places stand out if they do what they're supposed to do. Food, service, and cleanliness. They checked all of the boxes. Some of the restaurants nearby can not claim the same.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wendy’S French Fries, Chili, Big Bacon Classic
First the spelled “Happy Halloween” backwards. I thought I was going crazy or something. Then they didn’t give me a straw. Normally this wouldn’t be an issue, but after taking my lid off to take a sip of my refreshing Coke Zero, I spilt it all over myself. So therefore now I am angry. -
Atmosphere: 3
Food: 5
Service: 1
My food was wrong and all of it was cold. I Was hungry and ate it anyway but my fries were cold as we're my nuggets. Old and cold. No Asiago cheese that I asked for on my
Atmosphere: 2
Food: 1
Service: 3
90% of the time when I go to your drive through. They get something wrong on my order period I'm tired of trying.
Atmosphere: 4
Food: 1
Service: 1
It's the only decent fast
Atmosphere: 3
Food: 4
Service: 5
Fries were cold and the toppings were skimpy on our singles
Restaurantji Recommends
Store is run by absolute idiots who don’t know how to take an order. If you plan on your food being correct I’d go to a different store
Don’t recommend. All employees were smoking outside. They also messed up all the food.
Atmosphere: 1
Food: 1
Service: 1
Got a crispy chicken sandwich which was way over-cooked. Order one diet coke, one regular coke, both were massively watered down and tasted the same.
Food: 2
Service: 3
Walked in to an empty dining room to see cashier sitting on the counter scrolling through her phone. No one ever greeted us. Took a bit for anyone to get motivated to mosey over to the register. After a couple people took turns re-programming the register, we were finally acknowledged with “for here or to go?” No “hello” no “kiss my butt”, nothing. Verbalized my order about 4 times in order for the girl to comprehend what we wanted. Took it to go. I guess the Big Bacon Classic doesn’t actually come with bacon. Maybe you have to specify that you DO want bacon on the Big Bacon Classic. My bad for assuming, I guess. Fast food workers should be paid about fifty cents an hour for all the good they are. I can’t wait for the day that all low level workers are replaced by robots. Never tip these people.
Atmosphere: 1
Food: 1
Service: 1
The last few times Ive gone to Wendy's they closed early and wouldn't serve me. Then I come in the morning, there are two staff members outside smoking but then tell me they don't have enough staff to be open (45 minutes after they were supposed to open) then I payed for large sized items and only got small sized items. They do not care at all here and it's very obvious.
Atmosphere: 1
Food: 1
Service: 1