Horrible customer service. Had to use a self serve checkout because that's all that was open. Waited over 10 minutes for someone to check my ID to purchase alcohol. Had to go to wander the store to find someone. I've had better service at Walmart.
Angela S.
Cashiers act like they can't hear you . Double rang up $6 and when I asked to take it off he said no it's a hassle.
Sean Mulligan
I like this supermarket. They have more items than I know what to do with, including prepared foods, good vegetables, good proteins, and weird things like frog legs!
Alyssa R.
This is a solid spot for grocery shopping. It's probably my favorite grocery store in the area. It's clean, tons of parking, carts are well maintained (and actually sanitized - they have people wiping carts), it has a Starbucks (always a plus), you can mix and match your own beer 6-pack (cool), stuff is always in stock, and they usually have the fancy cheeses that the other grocery stores don't have (major plus). Also, the layout of this giant Eagle just makes sense. Some of the other giant eagles in the area have a weird and nonsensical layout. This one is great.
Walt S.
Giant Eagle on Britton Parkway in Hilliard is being reviewed for its home-delivery service. During the month of January 2023, I exclusively used Giant Eagle's delivery services due to personal surgery. Excellent service. They use a date/time system that came off without a hitch. Name the Day. Name the window of Time. Giant Eagle made it happen. And to add a cherry on top, their personal shopper's would TEXT to suggest different products if the choices I made were out of stock and unavailable. Sweetness! I never received an error in product selections; pricing was fair. Heck, I even tipped because of Giant Eagle services being good. Can't discuss the in-store model but what GIant Eagle has done post-Covid is great. Thanks, G.E.
Melissa Lynn S.
I really like this grocery store. Its always clean and always stocked. I prefer them over Kroger. It's just a nicer shopping experience. Now they have Starbucks and their baristas are actually nice. The baristas at Kroger seem to hate their life. They always look angry.
Lora H.
Has anyone noticed the continous problems with this store? Mostly the incorrect or no pricing. I only shop here once a year because I am expecting change. Wrong again and I am still leaving empty handed not getting what I came in the store for. Waiting too long in line with only two cashiers open it seems every time, wondering if the items in my cart are going to ring up as the tag says. One rings up 7 dollars instead of 3.99 when I can get the same thing at krogers for the lower price. They always go check but come back saying Nope they can't change it despite their mistake. Put it back I say you lied to me. Such a nice store where I could have or should have but can't because there is no control over this. I wasted ONE and half hour shopping and making sure there would be no mistakes. I drove through traffic, roundabouts, and hoping this time I wouldn't have to play this game again. Whops wrong again!!
Courtney P.
I really enjoy going to this Giant Eagle when I have more time too. Their shelves are always stocked and the space is always very clean especially during the pandemic. I recommend going during off hours as it tends to get crowded.
John L.
Do not buy seafood from this place! It's outdated and will make you sick. Totally ruined last Christmas with spoiled frozen shrimp. Tried crab legs and also the same, disgusting!!!
Robert C.
Very spacious. Higi health stand is always on at pharmacy. Lots of varieties to shop. My favorite.
Horrible customer service. Had to use a self serve checkout because that's all that was open. Waited over 10 minutes for someone to check my ID to purchase alcohol. Had to go to wander the store to find someone. I've had better service at Walmart.
Cashiers act like they can't hear you . Double rang up $6 and when I asked to take it off he said no it's a hassle.
I like this supermarket. They have more items than I know what to do with, including prepared foods, good vegetables, good proteins, and weird things like frog legs!
This is a solid spot for grocery shopping. It's probably my favorite grocery store in the area. It's clean, tons of parking, carts are well maintained (and actually sanitized - they have people wiping carts), it has a Starbucks (always a plus), you can mix and match your own beer 6-pack (cool), stuff is always in stock, and they usually have the fancy cheeses that the other grocery stores don't have (major plus). Also, the layout of this giant Eagle just makes sense. Some of the other giant eagles in the area have a weird and nonsensical layout. This one is great.
Giant Eagle on Britton Parkway in Hilliard is being reviewed for its home-delivery service. During the month of January 2023, I exclusively used Giant Eagle's delivery services due to personal surgery. Excellent service. They use a date/time system that came off without a hitch. Name the Day. Name the window of Time. Giant Eagle made it happen. And to add a cherry on top, their personal shopper's would TEXT to suggest different products if the choices I made were out of stock and unavailable. Sweetness! I never received an error in product selections; pricing was fair. Heck, I even tipped because of Giant Eagle services being good. Can't discuss the in-store model but what GIant Eagle has done post-Covid is great. Thanks, G.E.
I really like this grocery store. Its always clean and always stocked. I prefer them over Kroger. It's just a nicer shopping experience. Now they have Starbucks and their baristas are actually nice. The baristas at Kroger seem to hate their life. They always look angry.
Has anyone noticed the continous problems with this store? Mostly the incorrect or no pricing. I only shop here once a year because I am expecting change. Wrong again and I am still leaving empty handed not getting what I came in the store for. Waiting too long in line with only two cashiers open it seems every time, wondering if the items in my cart are going to ring up as the tag says. One rings up 7 dollars instead of 3.99 when I can get the same thing at krogers for the lower price. They always go check but come back saying Nope they can't change it despite their mistake. Put it back I say you lied to me. Such a nice store where I could have or should have but can't because there is no control over this. I wasted ONE and half hour shopping and making sure there would be no mistakes. I drove through traffic, roundabouts, and hoping this time I wouldn't have to play this game again. Whops wrong again!!
I really enjoy going to this Giant Eagle when I have more time too. Their shelves are always stocked and the space is always very clean especially during the pandemic. I recommend going during off hours as it tends to get crowded.
Do not buy seafood from this place! It's outdated and will make you sick. Totally ruined last Christmas with spoiled frozen shrimp. Tried crab legs and also the same, disgusting!!!
Very spacious. Higi health stand is always on at pharmacy. Lots of varieties to shop. My favorite.
Restaurantji Recommends
Great selection and helpful staff.