Papa Johns Pizza

3644 Main St, Hilliard
(614) 777-4545

Recent Reviews

Dave McGinty

Pizza was done ahead of their projected time.Flavor was very good. We were surprised that they sprinkled the pizza with hot pepper flakes - not too much, just enough to give it a little bite.The extras that we ordered were pretty sparse.

Bobby Weals

Ordered food twice in the past 3 weeks and the first one they completely messed up, the second one they delivered through door dash and the food never showed up. Amazing service.***So I just want to follow up this review with a little more information. After my food never showed up and I called the store, I was not refunded a signal dollar of my $35 order. All they sent me was a free medium 1 topping pizza coupon 2 weeks later. $35 down the drain for a free 1 topping medium pizza. Makes perfect sense. Never again will I order Papa John's.

Mutasem Qaraja

It’s the worst customer service. If you order your pizza you will not get it and also they charge you for it. I ordered my pizza and they told me they need 45 to 50 minutes to get it . An Hour later I called the store it was closed. I called customer service they told me they can’t do any thing for me. I get charged for nothing so. Never ever get your Pizza from papa John you never get it and they will charge you for it. Never again

Naomi Adams

Ordered our pizza at 9:00pm. Stated they would be here 30-40 mins. An hour passed, tried calling and no one answered. They finally showed up at 10:50pm. The driver was very rude, didn’t know what we ordered, brought us the wrong order. When we refused it, he said we can’t order from them again! That’s fine! WE WON’T! ?

Naomi Adams

Ordered our pizza at 9:00pm. Stated they would be here 30-40 mins. An hour passed, tried calling and no one answered. They finally showed up at 10:50pm. The driver was very rude, didn’t know what we ordered, brought us the wrong order. When we refused it, he said we can’t order from them again! That’s fine! WE WON’T! ?

hlaufman76

Never allow papa johns to send sms texts! After accepting I get texts all time of day and night from asking for my cc info to fat loss diets. Make it stop!

Samantha Rose

The food was cold when we waited over an hour : we're less then 2 miles away.

karen812omg

Did this location close? You literally can't order online for delivery or pick-up at this location. It's listed in Google, I went to the website by clicking the link for this location. I tried to place an order I selected carry-out. The site asked me to choose a location and this location is not on the list. I tried the same with delivery and the same issue. This location is either not there, or it doesn't offer carry-out or delivery. Maybe only walk-ins but that ain't no good. This is preposterous service. I want to talk to a manager. Won't someone get me a manager?

lisa marie bowers

Was told my order would be delivered in 35 mins... over an hour and 15 mins later it showed up.... cold.. gross and unedible..... never again.. sooo unhappy and disappointed

Ryan Sandman

Horrible service horrible pizza papa johns

Madeline blanton

Called and placed an order for delivery on 11/5 at 10:20 pm estimated delivery time was 30-40 mins. It is now 11:35 pm the pizza has not yet been delivered and I waited on the phone on hold with this location over 15 minutes and nobody answered. I drove to the location only to find out it’s closed now when I call the number I can’t even get an update on my eta for delivery. This was my first time ordering from this location and I never will again. It is now 11:39 and my door was just now knocked on while writing this review. This pizza is lukewarm and doesn’t even taste fresh. The pizza itself looks like it has sat out for a while before delivery. I understand there is a nationwide shortage of workers but this is a bit ridiculous. Not worth my $17 and some change.

John

Ordered my pizza well done and it wasn’t, the check out girl was really friendly!

M S

Delivery order was very late, like maybe an hour late and not very warm. The chicken poppers were honestly one of the worst things I’ve ever had. I normally hate to be wasteful and will not throw anything away, but these were literally awful and I could not choke the rest down.

Robert Schoen

The pizza was done quickly, and it was absolutely great.

Dee Holleran

Not one person wearing a mask in the entire restaurant. Won't be ordering from there again ... they can keep their COVID.

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