I used to go here weekly for an acai smoothie bowl. Now they're like soup and have no thickness. Really disappointed to come back and have the food be so hard to eat. My coworkers have had this happen a lot too. Please fix this so we can enjoy our lunches :(
Atmosphere: 3
Food: 2
Service: 3
Cearah Miller
Always friendly staff when I walk in. Recommend the protein packer ALWAYS!
Atmosphere: 5
Food: 5
Service: 5
Lovely Bones
The Manager was a shinning star in this organization (Gentlemen with a unique earring ) Kind, polite, and affable. Very attentive to his employees. He made sure he made eye contact and made me feel heard. True example of leadership! Wish I’d caught his name. Keep it up!
Service: 5
Lorri G.
we bought smoothies for a sports team and this store delivered with great customer service, a good price and the best tasting smoothies in columbus. We will be back
Tj Taylor
The Manager was a shinning star in this organization (Gentlemen with a unique earring ) Kind, polite, and affable. Very attentive to his employees. He made sure he made eye contact and made me feel heard. True example of leadership! Wish I’d caught his name. Keep it up!
Service: 5
Ashley K.
Our smoothies tasted like watered down fruit. The service was just ok as well. Probably won't be going back there for a bit. it's too expensive to be hit or miss with these smoothies.
Kris B.
I'm sort of a regular at this Pulp. Only about every other week, sometimes more. Most all the time the smoothies are great. However the service is hit or miss. A few weeks ago I had ordered online: I arrived to pick up my smoothie and there were four other people standing and waiting. No one was ordering at the counter. We were all waiting and the staff were bustling putting together orders. I was not acknowledged to be there until I had stood there a good five minutes. At which time the young man asked my name and gee there was my smoothie that had been sitting on the counter the entire time. It would be nice for the employees to acknowledge each customer's presence. The next time I went the service was the normal decent. Today though. There was only myself at the counter to order. There were two employees putting orders together and an employee doing dishes. I was glanced at and ignored. The lady doing dishes spoke something to the young man....he looked at me and said "oh!" Then the girl meandered to the register to take my order. This was at 1:30 on November 10 and I think I'll check out Hilliard Nutrition on Cemetery Rd and see how they are. I've really loved Pulp but the service can be frustrating.
Jacqueline G.
I've been an avid Pulp lover since I've lived in Cleveland and was so pumped to see a Pulp in a surrounding Columbus city. Their initial greeting was no problem but they seemed stressed. It was apparent that at least one of them was still going through training during a shift time that I would consider a rush. So we get to ordering a few things that totaled a little over 50 bucks (not including tip), and the kid at the register up and crumpled our receipt without even asking if we wanted it which was the first red flag.I wanted to try their new Pink Dragon smoothie which I was hyped for since it's made with dragonfruit, strawberry juice, mangos, yogurt, pineapple sorbet, lemon squeeze, and chia seeds. I kinda watched while they were making our drinks and saw she had put a banana in my blender with the dragonfruit, and the The Pink Dragon I received tasted entirely like a banana. Every smoothie we got was extremely watery and just honestly not good.I didn't want to ask for our drinks to be remade or for a refund, I figured I would just take the L but those were the worst smoothies I have ever gotten from a Pulp.Also the lack of any type of window directly next to the connected gym is surely a great idea for those finishing their workouts and getting a treat to go home, but the smell that ruminates from the gym and into the Pulp store is honestly foul to the point I had lost my appetite. I'd be surprised if this wasn't a health code violation of some sort.The kids who work in the mornings to around noon are truly great, no complaints, we had come in around 5-6pm when this experienced occurred. I do wish some good training would be put in place and hopefully they will not substitute a sorbet/ice or other thickening factors with a banana in the future.
Julie Taylor
Place has gone down hill fast. Went in the evening on Sunday, 8/27. Floors are gross every time I go in but they were next level this visit. This whole place needs to de-clutter and give it a thorough scrub down. Counters were disgusting, girls were RUDE. Acted like you were a terrible inconvenience. One near Polaris is 1,000 times better and cleaner. Take some lessons from them.
Gretchen T.
It pains me to give this rating as I'm usually a big Pulp fan. However, based on this trip alone, I would have given them a one star, but based on history, I bumped it up to two. When I first came in, they immediately asked "what do you want" and walked away as soon as I finished talking. I didn't get an option for a receipt or anything. They were very snippy, but I was willing to excuse it because maybe they were busy with mobile orders or something. I used to work in food service so I understand!Then our drinks came out, and one was the incorrect size. I brushed this off until I got home, and we realized it was the wrong drink. The only reason I took it is because the employee handed it directly to me as she said the correct name of the drink. It also tasted very watered down, and the other smoothie we got tasted similar. We got two wraps: the turkey avocado wrap and the chicken caesar. Both were massively overloaded with their respective sauces (mayo and caesar dressing) and weren't too enjoyable. Hopefully will be better next time, if we are brave enough to return.
Love the food and smoothies but damn people need to learn how to make a wrap. Twice I've gotten one that had to turn into a salad.
Reyana B.
I absolutely love Pulp. It's summer and smoothies are one of the most refreshing things for me! Their location on Bethel just recently opened up, and everyone working there is friendly and attentive. I've tried a lot of their flavors already, and I've honestly enjoyed every single one. The prices are extremely reasonable given the sizing options and there's truly a flavor for everyone. Their online ordering is super user friendly as well, and it's easy to look at all of their add-ins. I find myself craving my next smoothie almost daily!
Robert Scott
Not much of a smoothie person, but I've been here almost daily for two weeks now. Really good smoothies.
Leora Miller
Very good I recommend the mango tango it’s delicious ?
I used to go here weekly for an acai smoothie bowl. Now they're like soup and have no thickness. Really disappointed to come back and have the food be so hard to eat. My coworkers have had this happen a lot too. Please fix this so we can enjoy our lunches :(
Atmosphere: 3
Food: 2
Service: 3
Always friendly staff when I walk in. Recommend the protein packer ALWAYS!
Atmosphere: 5
Food: 5
Service: 5
The Manager was a shinning star in this organization (Gentlemen with a unique earring ) Kind, polite, and affable. Very attentive to his employees. He made sure he made eye contact and made me feel heard. True example of leadership! Wish I’d caught his name. Keep it up!
Service: 5
we bought smoothies for a sports team and this store delivered with great customer service, a good price and the best tasting smoothies in columbus. We will be back
The Manager was a shinning star in this organization (Gentlemen with a unique earring ) Kind, polite, and affable. Very attentive to his employees. He made sure he made eye contact and made me feel heard. True example of leadership! Wish I’d caught his name. Keep it up!
Service: 5
Our smoothies tasted like watered down fruit. The service was just ok as well. Probably won't be going back there for a bit. it's too expensive to be hit or miss with these smoothies.
I'm sort of a regular at this Pulp. Only about every other week, sometimes more. Most all the time the smoothies are great. However the service is hit or miss. A few weeks ago I had ordered online: I arrived to pick up my smoothie and there were four other people standing and waiting. No one was ordering at the counter. We were all waiting and the staff were bustling putting together orders. I was not acknowledged to be there until I had stood there a good five minutes. At which time the young man asked my name and gee there was my smoothie that had been sitting on the counter the entire time. It would be nice for the employees to acknowledge each customer's presence. The next time I went the service was the normal decent. Today though. There was only myself at the counter to order. There were two employees putting orders together and an employee doing dishes. I was glanced at and ignored. The lady doing dishes spoke something to the young man....he looked at me and said "oh!" Then the girl meandered to the register to take my order. This was at 1:30 on November 10 and I think I'll check out Hilliard Nutrition on Cemetery Rd and see how they are. I've really loved Pulp but the service can be frustrating.
I've been an avid Pulp lover since I've lived in Cleveland and was so pumped to see a Pulp in a surrounding Columbus city. Their initial greeting was no problem but they seemed stressed. It was apparent that at least one of them was still going through training during a shift time that I would consider a rush. So we get to ordering a few things that totaled a little over 50 bucks (not including tip), and the kid at the register up and crumpled our receipt without even asking if we wanted it which was the first red flag.I wanted to try their new Pink Dragon smoothie which I was hyped for since it's made with dragonfruit, strawberry juice, mangos, yogurt, pineapple sorbet, lemon squeeze, and chia seeds. I kinda watched while they were making our drinks and saw she had put a banana in my blender with the dragonfruit, and the The Pink Dragon I received tasted entirely like a banana. Every smoothie we got was extremely watery and just honestly not good.I didn't want to ask for our drinks to be remade or for a refund, I figured I would just take the L but those were the worst smoothies I have ever gotten from a Pulp.Also the lack of any type of window directly next to the connected gym is surely a great idea for those finishing their workouts and getting a treat to go home, but the smell that ruminates from the gym and into the Pulp store is honestly foul to the point I had lost my appetite. I'd be surprised if this wasn't a health code violation of some sort.The kids who work in the mornings to around noon are truly great, no complaints, we had come in around 5-6pm when this experienced occurred. I do wish some good training would be put in place and hopefully they will not substitute a sorbet/ice or other thickening factors with a banana in the future.
Place has gone down hill fast. Went in the evening on Sunday, 8/27. Floors are gross every time I go in but they were next level this visit. This whole place needs to de-clutter and give it a thorough scrub down. Counters were disgusting, girls were RUDE. Acted like you were a terrible inconvenience. One near Polaris is 1,000 times better and cleaner. Take some lessons from them.
It pains me to give this rating as I'm usually a big Pulp fan. However, based on this trip alone, I would have given them a one star, but based on history, I bumped it up to two. When I first came in, they immediately asked "what do you want" and walked away as soon as I finished talking. I didn't get an option for a receipt or anything. They were very snippy, but I was willing to excuse it because maybe they were busy with mobile orders or something. I used to work in food service so I understand!Then our drinks came out, and one was the incorrect size. I brushed this off until I got home, and we realized it was the wrong drink. The only reason I took it is because the employee handed it directly to me as she said the correct name of the drink. It also tasted very watered down, and the other smoothie we got tasted similar. We got two wraps: the turkey avocado wrap and the chicken caesar. Both were massively overloaded with their respective sauces (mayo and caesar dressing) and weren't too enjoyable. Hopefully will be better next time, if we are brave enough to return.
Restaurantji Recommends
very good smoothie & juice. i go there every week
Love the food and smoothies but damn people need to learn how to make a wrap. Twice I've gotten one that had to turn into a salad.
I absolutely love Pulp. It's summer and smoothies are one of the most refreshing things for me! Their location on Bethel just recently opened up, and everyone working there is friendly and attentive. I've tried a lot of their flavors already, and I've honestly enjoyed every single one. The prices are extremely reasonable given the sizing options and there's truly a flavor for everyone. Their online ordering is super user friendly as well, and it's easy to look at all of their add-ins. I find myself craving my next smoothie almost daily!
Not much of a smoothie person, but I've been here almost daily for two weeks now. Really good smoothies.
Very good I recommend the mango tango it’s delicious ?