Their attention to detail is trash. They will never get your order right, and they take forever to get your order wrong. Go down to Roberts Road instead.
Atmosphere: 1
Food: 1
Service: 1
Chris Stacy
The food was ok.... Ordered a potato with chili and cheese. Almost no chili at allThe man getting food to the in store customers was WAYYYYYYYY too slow. Almost 25 minutes to get out food!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: French Fries
Chris Kuk
Every time I’ve been to this place it’s sally dirty and the fires are sticky and garbage cans are stuffed. My least favorite Wendy’s to go to. Food is
Atmosphere: 1
Food: 3
Service: 2
Barry Christian
Jessica made my day today, and cemented this Wendy's location as my all-time Ohio favorite store. I had a $1 Any Size Drink Offer available in the Wendy's app, but after I attempted to Upload the Offer, it did not load onto my mobile order. I paid the full price in the app for a Large Freestyle soda, but then Jessica, with no questions asked, amazingly refunded me the ENTIRE regular purchase price, not just the anticipated discount amount. Thanks Jessica, you're the best at Customer Service!!Parking: No problems!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads, Wendy's Hot & Crispy Fries
E O
I would never order from this location again through DoorDash. Missing items and drinks were not sealed. I called and spoke to the manager, and he offered to replace my meal. THANKS BUT NO THANKS. I understand sticking up for your employees. The manager was interrupting me/over talking me, but it was clear they messed up my order because it was late before you closed and they didn’t care. I ordered fries with my meal and received… hold on to your seats… literally 4 French fries in my bag. You can keep your free meal offer. NO THANKS
Food: 1
Service: 1
Kimberly Samanen
Walked in a no customers were there. Service was quick. Burger was overcooked and barely warm, buns are not toasted anymore, and fries were only warm. Nuggets were warmer than the fries! Drink machine not mixing flavors right. Truly sad how Wendys has gone downhill.
Atmosphere: 3
Food: 1
Service: 3
Colton Abella
Multiple signs say they open at 6:30 but the building is not open no lights are on.
Service: 1
Rick Proper
Tried one of their breakfast combos - definitely worth the 3.39 with coupon!The app forgot to add my "reward" sandwich to the order, but the nice girl gave it to me anyway.
Food: 3
Service: 4
Recommended dishes: Chili
Ananda Dharma
This review is pertaining to the service I received from the older oriental lady at the cashier (behind the counter):I placed the order using Wendy’s mobile app on February 11, 2024 at 11:53 AM. I arrived at the restaurant between 11:55 AM and 12:03 PM. The old oriental lady at the counter did not even acknowledge me because she was busy playing with her cell phone. I had to interrupt her to inform her that I was there to pick up my mobile order. She looked up and told me to go to the shelf where the mobile order was. She also told me rudely “not to bother her” as I walked to pick up my order from the mobile order shelf. I told her that “she was a lousy worker”. If you are the restaurant manager at this particular Wendy’s restaurant, please review the security camera on February 11, 2024 between 11:55 AM and 12:05 PM so that you could clearly see the interaction between myself and this older lady behind the counter. I understand it is difficult to hire any helpers nowadays, but hiring people that do not want to work or people with bad attitudes are not the solution. If the restaurant manager would like to talk to me in person, he/she may send me an e-mail. That old lady is one the lousiest cashier that I have ever encountered in my life.
I walked here with my husband while my car was being worked on at Buckeye Nissan. The inside of the restaurant was clean and we didn't have to wait long for our food to be ready. When we went to get our drinks, neither machine had ice and the drinks were flat and weren't cold. ? However, the chicken snack wrap that I ordered was massive so it was definitely worth the money. ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Wendy’S Baked Potatoes, Chili
Alysha Coleman
Honestly probably the worst Wendy’s in Hilliard. I’ve tried to give them many changes and I’ve gone during different times of the day because it’s closest tk my work. No matter what the food is always cold and stuff is always missing or messed up. That’s if they even have the items to begin with. They’re constantly out of items. Their systems are down all the time. You pull up to the speaker and no one acknowledges you until you call out. Good luck catching their attention if something is wrong with the order. After they hand you the food all the employees ignore the window and hide out sight. Even if you make eye contact with several employees it’s unlikely they’ll come to the window to help you out.
Atmosphere: 1
Food: 1
Service: 1
Wilfred Smith
Great music to eat my French fries
Atmosphere: 5
Food: 5
Service: 5
Thomas Richardson
Out of all the sauces and out of coke run outta coke ??
Atmosphere: 1
Food: 1
Service: 1
Jessica Gibson
Advertised to open at 6:30 AM and the drive thru isn’t
Their attention to detail is trash. They will never get your order right, and they take forever to get your order wrong. Go down to Roberts Road instead.
Atmosphere: 1
Food: 1
Service: 1
The food was ok.... Ordered a potato with chili and cheese. Almost no chili at allThe man getting food to the in store customers was WAYYYYYYYY too slow. Almost 25 minutes to get out food!
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: French Fries
Every time I’ve been to this place it’s sally dirty and the fires are sticky and garbage cans are stuffed. My least favorite Wendy’s to go to. Food is
Atmosphere: 1
Food: 3
Service: 2
Jessica made my day today, and cemented this Wendy's location as my all-time Ohio favorite store. I had a $1 Any Size Drink Offer available in the Wendy's app, but after I attempted to Upload the Offer, it did not load onto my mobile order. I paid the full price in the app for a Large Freestyle soda, but then Jessica, with no questions asked, amazingly refunded me the ENTIRE regular purchase price, not just the anticipated discount amount. Thanks Jessica, you're the best at Customer Service!!Parking: No problems!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Wendy's Fresh-Made Salads, Wendy's Hot & Crispy Fries
I would never order from this location again through DoorDash. Missing items and drinks were not sealed. I called and spoke to the manager, and he offered to replace my meal. THANKS BUT NO THANKS. I understand sticking up for your employees. The manager was interrupting me/over talking me, but it was clear they messed up my order because it was late before you closed and they didn’t care. I ordered fries with my meal and received… hold on to your seats… literally 4 French fries in my bag. You can keep your free meal offer. NO THANKS
Food: 1
Service: 1
Walked in a no customers were there. Service was quick. Burger was overcooked and barely warm, buns are not toasted anymore, and fries were only warm. Nuggets were warmer than the fries! Drink machine not mixing flavors right. Truly sad how Wendys has gone downhill.
Atmosphere: 3
Food: 1
Service: 3
Multiple signs say they open at 6:30 but the building is not open no lights are on.
Service: 1
Tried one of their breakfast combos - definitely worth the 3.39 with coupon!The app forgot to add my "reward" sandwich to the order, but the nice girl gave it to me anyway.
Food: 3
Service: 4
Recommended dishes: Chili
This review is pertaining to the service I received from the older oriental lady at the cashier (behind the counter):I placed the order using Wendy’s mobile app on February 11, 2024 at 11:53 AM. I arrived at the restaurant between 11:55 AM and 12:03 PM. The old oriental lady at the counter did not even acknowledge me because she was busy playing with her cell phone. I had to interrupt her to inform her that I was there to pick up my mobile order. She looked up and told me to go to the shelf where the mobile order was. She also told me rudely “not to bother her” as I walked to pick up my order from the mobile order shelf. I told her that “she was a lousy worker”. If you are the restaurant manager at this particular Wendy’s restaurant, please review the security camera on February 11, 2024 between 11:55 AM and 12:05 PM so that you could clearly see the interaction between myself and this older lady behind the counter. I understand it is difficult to hire any helpers nowadays, but hiring people that do not want to work or people with bad attitudes are not the solution. If the restaurant manager would like to talk to me in person, he/she may send me an e-mail. That old lady is one the lousiest cashier that I have ever encountered in my life.
Atmosphere: 4
Food: 5
Service: 1
Slow takes to long to order and get
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I walked here with my husband while my car was being worked on at Buckeye Nissan. The inside of the restaurant was clean and we didn't have to wait long for our food to be ready. When we went to get our drinks, neither machine had ice and the drinks were flat and weren't cold. ? However, the chicken snack wrap that I ordered was massive so it was definitely worth the money. ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Wendy’S French Fries, Wendy’S Baked Potatoes, Chili
Honestly probably the worst Wendy’s in Hilliard. I’ve tried to give them many changes and I’ve gone during different times of the day because it’s closest tk my work. No matter what the food is always cold and stuff is always missing or messed up. That’s if they even have the items to begin with. They’re constantly out of items. Their systems are down all the time. You pull up to the speaker and no one acknowledges you until you call out. Good luck catching their attention if something is wrong with the order. After they hand you the food all the employees ignore the window and hide out sight. Even if you make eye contact with several employees it’s unlikely they’ll come to the window to help you out.
Atmosphere: 1
Food: 1
Service: 1
Great music to eat my French fries
Atmosphere: 5
Food: 5
Service: 5
Out of all the sauces and out of coke run outta coke ??
Atmosphere: 1
Food: 1
Service: 1
Advertised to open at 6:30 AM and the drive thru isn’t
Atmosphere: 2
Food: 1
Service: 1