Food is pricey for what you get.Not much to look at in the restaurant.It's a busy parking lot due to sharing with the pizza joint and the laundry mat.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Romanburger
Alan Lane
I usually eat at this establishment a few times a week but after today's fiasco I will NOT be returning. I pulled in to the parking lot and was getting everyone's order and another customer took his puppy into the restaurant and not only that but said puppy was placed onto the counter where not only everyone's order is picked up but also right next to the fryer... needless to say but after having put thousands if not tens of thousands of my hard earned money thru this establishment I will not be returning. I also have the pictures to prove it.
Atmosphere: 1
Food: 4
Service: 1
Carl Holbert
Use to love coming here a few years back the ladies picture on the wall for best employee was fantastic food was great she always had a smile, but now when I go in the only thing I get is bad attitudes, and bad food burnt bread cold fries and sandwiches love the Roman burger BTE but the last few times I got them they was nasty , if the lady in the pic is still there maybe have her trained them the right way also brought a friend there who never tried unfortunately they won't go back they said I should of brought them to another to try our luck
Atmosphere: 1
Food: 1
Service: 1
Johnathan Mezerkor
The most nastiest people work here really ignorant with me when I had a question about the menu just because your having a bad day doesn’t mean you take it out on customers will not be
Atmosphere: 1
Food: 1
Service: 1
Tracy Bowser
Originally order was not correct. But the manager Nikki was awesome great customer service. She replaced whole order, family 4 pack including 2liter. Definitely will go back.
Service: 5
Haley Dietrich
I go to Mr hero’s a lot it’s my favorite food place. And I’ve never had a problem with the service. But when I went in today around 3:40 the lady on register was rude. Before I was even done ordering she told me my total and when I finished my order she was rude. When I went back up to get another thing of fries for someone else she made a nasty comment and said “another one” implying something about my weight then rolled her eyes as she walked away. I’m extremely skinny weighing only 100 pounds. I’m never going back to the one in Jefferson I’d rather go somewhere else. If I could give the service no stars I would.
Atmosphere: 1
Food: 3
Service: 1
Char Barnes
The guy behind the counter was rude to my son. They couldn't handle being busy. Fries are under cooked. Worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
M C
Food is absolutely delicious, highly recommend!The Manager Nikki is super friendly.
2 VALUE meals $24.00. what kind of value is that ???
Crystal
Very good tuna
Atmosphere: 4
Food: 4
Service: 4
Kimberly Wiebe
Stopped in during a road trip!! The fried pickles and pizza bits are ridiculously good!! The sandwiches are tasty!! Next time I am in town, I know where I am headed!! The fried pickles are some of my favorites!! Pickle still has its crunch and deliciously dilly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger
SaintOfTheMostHigh 82
Good service good food
Mary luce
Who doesn't love a delicious hot buttered steak sandwich!!And those delicious wafer fries, dipped in warm melted cheese sauce!! I love Mr.Hero!!Parking: Parking is free and open for anyone that visits the strip mall where Mr. Hero is located!
Food is pricey for what you get.Not much to look at in the restaurant.It's a busy parking lot due to sharing with the pizza joint and the laundry mat.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Romanburger
I usually eat at this establishment a few times a week but after today's fiasco I will NOT be returning. I pulled in to the parking lot and was getting everyone's order and another customer took his puppy into the restaurant and not only that but said puppy was placed onto the counter where not only everyone's order is picked up but also right next to the fryer... needless to say but after having put thousands if not tens of thousands of my hard earned money thru this establishment I will not be returning. I also have the pictures to prove it.
Atmosphere: 1
Food: 4
Service: 1
Use to love coming here a few years back the ladies picture on the wall for best employee was fantastic food was great she always had a smile, but now when I go in the only thing I get is bad attitudes, and bad food burnt bread cold fries and sandwiches love the Roman burger BTE but the last few times I got them they was nasty , if the lady in the pic is still there maybe have her trained them the right way also brought a friend there who never tried unfortunately they won't go back they said I should of brought them to another to try our luck
Atmosphere: 1
Food: 1
Service: 1
The most nastiest people work here really ignorant with me when I had a question about the menu just because your having a bad day doesn’t mean you take it out on customers will not be
Atmosphere: 1
Food: 1
Service: 1
Originally order was not correct. But the manager Nikki was awesome great customer service. She replaced whole order, family 4 pack including 2liter. Definitely will go back.
Service: 5
I go to Mr hero’s a lot it’s my favorite food place. And I’ve never had a problem with the service. But when I went in today around 3:40 the lady on register was rude. Before I was even done ordering she told me my total and when I finished my order she was rude. When I went back up to get another thing of fries for someone else she made a nasty comment and said “another one” implying something about my weight then rolled her eyes as she walked away. I’m extremely skinny weighing only 100 pounds. I’m never going back to the one in Jefferson I’d rather go somewhere else. If I could give the service no stars I would.
Atmosphere: 1
Food: 3
Service: 1
The guy behind the counter was rude to my son. They couldn't handle being busy. Fries are under cooked. Worst experience ever.
Atmosphere: 1
Food: 1
Service: 1
Food is absolutely delicious, highly recommend!The Manager Nikki is super friendly.
Atmosphere: 5
Food: 5
Service: 5
It's very nice place everything was good ?
Atmosphere: 5
Food: 5
Service: 5
Kinda pricey for what you
Food: 4
Service: 3
Restaurantji Recommends
2 VALUE meals $24.00. what kind of value is that ???
Very good tuna
Atmosphere: 4
Food: 4
Service: 4
Stopped in during a road trip!! The fried pickles and pizza bits are ridiculously good!! The sandwiches are tasty!! Next time I am in town, I know where I am headed!! The fried pickles are some of my favorites!! Pickle still has its crunch and deliciously dilly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Romanburger
Good service good food
Who doesn't love a delicious hot buttered steak sandwich!!And those delicious wafer fries, dipped in warm melted cheese sauce!! I love Mr.Hero!!Parking: Parking is free and open for anyone that visits the strip mall where Mr. Hero is located!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Romanburger