The Biscotti Shop
Bakery, Gluten-Free
Hours:
43 W Walnut St, Jefferson
(440) 650-8136
The Biscotti Shop Reviews
If I could give the owner a negative star I would. I am a wedding coordinator and have worked with many small businesses and have never encountered someone so unprofessional. I have 2 texts confirming the order with pricing and the amounts of each baked good. When the bride picked up the order it was incorrect. I called to bring this to the owners attention and she acted as if it were my problem and tried to say she did nothing wrong. I sent her the 2 screenshots showing that...read full review
Our wedding planner had a very unprofessional experience with the owner of Biscotti Shop LLC. The owner incorrectly filled my wife's order then over charged her and refused to refund her money even though they had agreed on a set price. Her business and moral ethics are very poor and unprofessional to say the least. The taste and quality of her product isn't worth the way she treats her paying customers!! Her rating is in the negative and I encourage people never to give The Biscotti...read full review
Ratings
Menu
Hours
| Monday | 9AM - 5PM |
| Tuesday | 9AM - 5PM |
| Wednesday | 9AM - 5PM |
| Thursday | 9AM - 5PM |
| Friday | 9AM - 5PM |
| Saturday | Closed |
| Sunday | Closed |
The owner was very unprofessional when she was approached nicely by my wedding planner that she gave us the wrong order. We were even willing to work with her on fulfilling the original order we asked for and that she confirmed. Not only did I wait forever to check out when I got there and had to leave my card number with them due to the lack of organization, after reviewing the order that was confirmed twice she gave me the wrong order. She also over charged me and did not make...read full review