I will echo others in saying that I frequently use this spot, but it has severely gone downhill with timing. Online orders always state a certain time and these guys bust it by 15-30 minutes. This last order was slated for a 35 minute wait, which seemed outrageous for sandwiches, then I got here and they had not even started my order. So 1 hour later...I finally got my order in hand and out the door! But this is the 4th time in a row that i am waiting. Again, echoing others...not sure if management has changed or what happened! It was never like this here before. The workers seemed very frustrated because there are only two of them working! Why not hire more folks if this place gets a ton of orders? Or hire a solid manager! I will probably skip this place for a while and hope it improves later down the road.
Alexis Whitsett
Was physically pushed by a stupid worker had to call the cops and press charges don't go here they clearly don't care about nothing
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
anthony millward
I did an online order for 520pm pickup and my food wasn’t ready until 600pm, then they messed up the super late food….
Atmosphere: 1
Food: 2
Service: 1
Daryn Cherry
I used to frequent this place about once a week for several years, but last few visits have left a lot to be desired. Not sure if management changed within the last year. Waited an hour for an online order that was supposed to be complete in 15 minutes. Last several visits have been like this. Will probably never come back.
Atmosphere: 1
Service: 1
D Burt
Our favorite place for subsGreat every time! Never disappointed!
One of the best sandwich restaurants, with great pricing. Be sure to sign up for the rewards if you are a regular customer.I always round up my bill, it goes to help fire departments purchase equipment.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Engineer, Chips
Mike Tensmeyer
The sandwiches are delicious. I found the staff to be very attentive and friendly - they made sure we had everything we needed and were really nice to the kids especially.Kid-friendliness: Great kids meals L. They gave the kids fire hats!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Italian
Darcy Ryane
Always a great experience. People are warm and courteous and lots of fun, order is perfect, nice and juicy! Highly recommend if you're in the area and looking for a good bite!
So rude! Left without ordering. Will never come to firehouse
Atmosphere: 1
Service: 1
Sheila E.
Food is good worst service I have ever had. Totally ignored after waiting to order. Finally after 12 minutes I ask, " would you like me to come back " ?I was rudely answered " what would you like to do"? I answered I have been standing here for 12 minutes I would like to order. After that it was horrible. I ended up walking out. I was the only person waiting and no one else was in the store. Horrible experience.
Michael Hetzler
Great Staff and Food!
Atmosphere: 5
Food: 5
Service: 5
Dave F.
Love the food, service to put it bluntly sucked. Waited 20 minutes in a sparsely filled restaurant for a take out order. Seems staff was much more concerned with there chit chat then making my order. Disappointing experience.
I will echo others in saying that I frequently use this spot, but it has severely gone downhill with timing. Online orders always state a certain time and these guys bust it by 15-30 minutes. This last order was slated for a 35 minute wait, which seemed outrageous for sandwiches, then I got here and they had not even started my order. So 1 hour later...I finally got my order in hand and out the door! But this is the 4th time in a row that i am waiting. Again, echoing others...not sure if management has changed or what happened! It was never like this here before. The workers seemed very frustrated because there are only two of them working! Why not hire more folks if this place gets a ton of orders? Or hire a solid manager! I will probably skip this place for a while and hope it improves later down the road.
Was physically pushed by a stupid worker had to call the cops and press charges don't go here they clearly don't care about nothing
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sub
I did an online order for 520pm pickup and my food wasn’t ready until 600pm, then they messed up the super late food….
Atmosphere: 1
Food: 2
Service: 1
I used to frequent this place about once a week for several years, but last few visits have left a lot to be desired. Not sure if management changed within the last year. Waited an hour for an online order that was supposed to be complete in 15 minutes. Last several visits have been like this. Will probably never come back.
Atmosphere: 1
Service: 1
Our favorite place for subsGreat every time! Never disappointed!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Cookies, Engineer, Chips, Hero Sub, Sub, Italian, Soups Bowl of Loaded Potato, Firehouse Hero
Great customer service and yummy ?
Atmosphere: 4
Food: 4
Service: 5
One of the best sandwich restaurants, with great pricing. Be sure to sign up for the rewards if you are a regular customer.I always round up my bill, it goes to help fire departments purchase equipment.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Engineer, Chips
The sandwiches are delicious. I found the staff to be very attentive and friendly - they made sure we had everything we needed and were really nice to the kids especially.Kid-friendliness: Great kids meals L. They gave the kids fire hats!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Meatball, Italian
Always a great experience. People are warm and courteous and lots of fun, order is perfect, nice and juicy! Highly recommend if you're in the area and looking for a good bite!
Atmosphere: 5
Food: 5
Service: 5
The food is always amazing and so is the service.
Restaurantji Recommends
So rude! Left without ordering. Will never come to firehouse
Atmosphere: 1
Service: 1
Food is good worst service I have ever had. Totally ignored after waiting to order. Finally after 12 minutes I ask, " would you like me to come back " ?I was rudely answered " what would you like to do"? I answered I have been standing here for 12 minutes I would like to order. After that it was horrible. I ended up walking out. I was the only person waiting and no one else was in the store. Horrible experience.
Great Staff and Food!
Atmosphere: 5
Food: 5
Service: 5
Love the food, service to put it bluntly sucked. Waited 20 minutes in a sparsely filled restaurant for a take out order. Seems staff was much more concerned with there chit chat then making my order. Disappointing experience.
Friendly staff. Clean restaurant. Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub