Love this place. From the shows, food, drinks and ESPECIALLY the staff. Never have had a bad night at the Winchester. Great neighborhood spot for quick service and an overall great time. 100/10 recommend.Check out a new show! Ask the bartender to make you a fun mocktail!!! They are accommodating to all!!Can’t say enough how great the staff is. <3
Risa Chan
Absolutely awful customer service from the manager with brown hair and a septum piercing. I used to order food from here constantly, and I'd always get the beyond burger. It was usually pretty consistent and tasty. I recently ordered my usual, for the first time in a while. The fries were completely dried out and cardboard-like, as if they had sat out for days, then were re-fried. Literally the worst fries I've ever had. Hard, impossible to chew, and flavorless. The lettuce on my burger was also brown and rotten. My food was HOT, so this was not an issue of me taking too long to pick it up. When I called, I asked for a manager, and was immediately, and rudely, informed that I was speaking to one. I was incredibly polite when explaining the issue with the food, and her response was that she had given me "too long of a pickup time" and that the issue was because the food had sat out. That was absolutely not the case. Food sitting out isn't something that bothers me and I frequently eat food after my shifts at work that has been sitting out for hours. I know the taste of food that has sat vs ingredients that are old or mishandled. She also claimed that the lettuce was simply "wilted" from being under a heat lamp. It was brown, slimy, and old, not just wilted. This is a quality control issue and a kitchen issue. Even if they made my food directly after I called it in, the time from then, to me picking it up was not long.The manager not only refused to take any accountability, or apologize, but also seemed to call my intelligence into question? She then said I could have a refund "if I wanted". She didn't even offer to re-make my food. When my partner went in for our refund she was actually even ruder in person than she was on the phone, and told her she needed to get there faster next time to prevent the issue. She essentially said that the food would have been fine if we had arrived to pick it up faster. I almost can't even process how unprofessional she was. Safe to say, I will not be back. Not for food, shows, drinks, or anything else. Bad food isn't a big deal, but being treated less than human is.
Benjamin Haire
Fine smash burger made right in a classic neighborhood concert hall.
Heidi Summers
I have been to The Winchester twice for concerts. The layout of the stage and floor is perfect!! Even if you're standing all the way in the back, you're still close!!! The sound is great! The food is really good, too!
david moenich
Awesome concert venue for EDM MUSIC!
Chris Mckiddy
First time ever for a show here (Back to the 2000's tour) and damn! It was great! They have the friendliest staff of any small venue that I've ever encountered,the food was excellent and priced relatively cheap for the area and a overall good experience for our group that came! We will be coming back for sure no doubt! Good job winchester,you have a family of fans with us!
Julie T
Food was good! Had a lot of fun.
Howard Sanders
Best drinks and awesome musice
Steven Andras
Smaller venue but still a great place to go. They always have something going on.
Food is amazing. Great drinks, I love that they had mocktails on the menu!! The music venue is small but has great sound!!! And the staff was awesome!!! It was great to see Classless Act up close and personal!!!
Abigail Utt
I love this place!
Rosale Ward
Always a fun time.
Patty Colon
Not enough tables n bar tenders
Anthony Phillips
Great venue, prices and staff. Intimate with no bad seats in the house.
Love going to shows here!!
Love this place. From the shows, food, drinks and ESPECIALLY the staff. Never have had a bad night at the Winchester. Great neighborhood spot for quick service and an overall great time. 100/10 recommend.Check out a new show! Ask the bartender to make you a fun mocktail!!! They are accommodating to all!!Can’t say enough how great the staff is. <3
Absolutely awful customer service from the manager with brown hair and a septum piercing. I used to order food from here constantly, and I'd always get the beyond burger. It was usually pretty consistent and tasty. I recently ordered my usual, for the first time in a while. The fries were completely dried out and cardboard-like, as if they had sat out for days, then were re-fried. Literally the worst fries I've ever had. Hard, impossible to chew, and flavorless. The lettuce on my burger was also brown and rotten. My food was HOT, so this was not an issue of me taking too long to pick it up. When I called, I asked for a manager, and was immediately, and rudely, informed that I was speaking to one. I was incredibly polite when explaining the issue with the food, and her response was that she had given me "too long of a pickup time" and that the issue was because the food had sat out. That was absolutely not the case. Food sitting out isn't something that bothers me and I frequently eat food after my shifts at work that has been sitting out for hours. I know the taste of food that has sat vs ingredients that are old or mishandled. She also claimed that the lettuce was simply "wilted" from being under a heat lamp. It was brown, slimy, and old, not just wilted. This is a quality control issue and a kitchen issue. Even if they made my food directly after I called it in, the time from then, to me picking it up was not long.The manager not only refused to take any accountability, or apologize, but also seemed to call my intelligence into question? She then said I could have a refund "if I wanted". She didn't even offer to re-make my food. When my partner went in for our refund she was actually even ruder in person than she was on the phone, and told her she needed to get there faster next time to prevent the issue. She essentially said that the food would have been fine if we had arrived to pick it up faster. I almost can't even process how unprofessional she was. Safe to say, I will not be back. Not for food, shows, drinks, or anything else. Bad food isn't a big deal, but being treated less than human is.
Fine smash burger made right in a classic neighborhood concert hall.
I have been to The Winchester twice for concerts. The layout of the stage and floor is perfect!! Even if you're standing all the way in the back, you're still close!!! The sound is great! The food is really good, too!
Awesome concert venue for EDM MUSIC!
First time ever for a show here (Back to the 2000's tour) and damn! It was great! They have the friendliest staff of any small venue that I've ever encountered,the food was excellent and priced relatively cheap for the area and a overall good experience for our group that came! We will be coming back for sure no doubt! Good job winchester,you have a family of fans with us!
Food was good! Had a lot of fun.
Best drinks and awesome musice
Smaller venue but still a great place to go. They always have something going on.
Restaurantji Recommends
Food is amazing. Great drinks, I love that they had mocktails on the menu!! The music venue is small but has great sound!!! And the staff was awesome!!! It was great to see Classless Act up close and personal!!!
I love this place!
Always a fun time.
Not enough tables n bar tenders
Great venue, prices and staff. Intimate with no bad seats in the house.