1st time delivery order! Impressed with the customer service. Early delivery, fresh/Hot and accurate order. Nice job Donatos West!!!
Atmosphere: 2
Food: 5
Service: 5
Kibble Racing Team Turbo R6
Great pizza Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Meatball, Big Don Italian, Italian Garlic Breadsticks - Full 6 PC
Karen DeLong
Waited for over an hour in dinning room and never got my order. They were boxing up every pizza for take out. It will be a long time before we go backParking: Parking lot was big
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Aaron Couts
Pizza is ok, the last pizza we got here was weird. Ordered it well done and somehow was soggy.
Atmosphere: 4
Food: 3
Service: 4
Christopher Shabazz
It's not the East Coast hoagie. I'm used to tasting like pizza hut, plain, no flavor, fake steak.
Atmosphere: 4
Food: 2
Service: 4
Herner Thernberer
Had a mishap with my pizza, chicken Mariachi, managers were so kind to help resolve the issue 10/10 would recommend.
Atmosphere: 5
Food: 5
Service: 5
Emily Walls
It took 45 minutes after our order was supposed to be ready for it to be ready. The staff also didn't seem to care about our wait.
Service: 1
Yvonne Champer
12/9/23 @ 4:30: Just had a Founders Pizza with added mushrooms and X cheese. EXCELLENT pizza!!! ?Thank you!
Erica Logsdon
Placed my order online with no issues. I called the store after my food was about 20 minutes late. The male I talked to seemed very unbothered and claimed it was "leaving". Food is now over 30 minutes late and still waiting. Horrible horrible. All I wanted was to cancel my order and get a refund.**update! My food was delivered, except it wasn't my food. Also the food they did deliver I have and allergy to and the rest was cold. Literally the worste service ever. And still no apology when I called btw.
Seek L.
Best manager ever, the pizza was great, and I forgot my debit card in the store and he came running out to my car with it before I left. Great experience.
Even at closing time my order was taken and prepared exactly the way I wanted it.
Atmosphere: 5
Food: 5
Service: 5
Nate c
Some of the best Columbus style pizza you can buy.If you don't know what it is try it, get a thin crust pepperoni, well done. The meatball subs are also fantastic.Wheelchair accessibility: The main level is accessible, But it does have stairs to a basement and upper level. Which are usually reserved for parties..
How does the manager here have a job still. Terrible food, burnt sub that was cold(how does that even happen) came to pick up my order and no one was working the front. Stood there for ten minutes waiting on this dude to hand me a cold burnt sub. Poorly managed to say the least.
1st time delivery order! Impressed with the customer service. Early delivery, fresh/Hot and accurate order. Nice job Donatos West!!!
Atmosphere: 2
Food: 5
Service: 5
Great pizza Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Meatball, Big Don Italian, Italian Garlic Breadsticks - Full 6 PC
Waited for over an hour in dinning room and never got my order. They were boxing up every pizza for take out. It will be a long time before we go backParking: Parking lot was big
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Pizza is ok, the last pizza we got here was weird. Ordered it well done and somehow was soggy.
Atmosphere: 4
Food: 3
Service: 4
It's not the East Coast hoagie. I'm used to tasting like pizza hut, plain, no flavor, fake steak.
Atmosphere: 4
Food: 2
Service: 4
Had a mishap with my pizza, chicken Mariachi, managers were so kind to help resolve the issue 10/10 would recommend.
Atmosphere: 5
Food: 5
Service: 5
It took 45 minutes after our order was supposed to be ready for it to be ready. The staff also didn't seem to care about our wait.
Service: 1
12/9/23 @ 4:30: Just had a Founders Pizza with added mushrooms and X cheese. EXCELLENT pizza!!! ?Thank you!
Placed my order online with no issues. I called the store after my food was about 20 minutes late. The male I talked to seemed very unbothered and claimed it was "leaving". Food is now over 30 minutes late and still waiting. Horrible horrible. All I wanted was to cancel my order and get a refund.**update! My food was delivered, except it wasn't my food. Also the food they did deliver I have and allergy to and the rest was cold. Literally the worste service ever. And still no apology when I called btw.
Best manager ever, the pizza was great, and I forgot my debit card in the store and he came running out to my car with it before I left. Great experience.
Restaurantji Recommends
Good quality food made promptly at fair prices.
Atmosphere: 5
Food: 5
Service: 5
Terrible service and mediocre pizza.
Food: 4
Service: 1
Even at closing time my order was taken and prepared exactly the way I wanted it.
Atmosphere: 5
Food: 5
Service: 5
Some of the best Columbus style pizza you can buy.If you don't know what it is try it, get a thin crust pepperoni, well done. The meatball subs are also fantastic.Wheelchair accessibility: The main level is accessible, But it does have stairs to a basement and upper level. Which are usually reserved for parties..
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Spinach Mozzarella, Pepperoni Pizza, Meatball
How does the manager here have a job still. Terrible food, burnt sub that was cold(how does that even happen) came to pick up my order and no one was working the front. Stood there for ten minutes waiting on this dude to hand me a cold burnt sub. Poorly managed to say the least.
Atmosphere: 1
Food: 1
Service: 1