Papa Johns Pizza

728 N Memorial Dr, Lancaster
(740) 653-1555

Recent Reviews

Jason Bevard

Absolutely Disgusting ,she's making a pizza comes to the register stuff all over her hands.Hands me my money and then goes back to making pizza without washing her hands. I asked to talk with a manager and she looks at me and says that she was the manager and that's how all pizza places are ran, and that the pizza would be fine after it was ran through the oven.

Atmosphere: 1

Food: 1

Service: 1

Andrew James

Wanted to try the stuff crust pizza and 2 times gave me a regular one time call in and the next time walk in both times given the wrong order definitely not going back

Food: 1

Karen Jones

It would of been nice if they cut the pizza better.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Jason Murillo

Best food and service around!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Mikayla Cornell

I wish I couldn’t even give this place one star. A whole hour and half before close and the blonde guy behind the counter tonight literally told me to my face he didn’t want to take my order or make my food. I was a walk in, an walk back out. This place definitely needs to purge the toxic employees. If you don’t want to work stay home.

Nicki Roberts

The food is fantastic here, but they are crazy busy. I got a notification that my food was ready and still waited a while, but the staff was very friendly.

Atmosphere: 5

Food: 5

Service: 3

McKenzie Cameron

Didn’t receive my full order. Had two missed calls, with no voicemail???? Saw it was Papa Johns and tried calling back but kept being put on hold. Never learned why they were calling. Assume it was about my missing item. I have a gluten intolerance and the missing item was the food item that is made gluten free. Spouse says the food that was delivered was not good. Would not recommend, will not be ordering again. Even if the item was not available, they could have left a voicemail? The delivery driver was unaware, she just delivered what she was told.Dietary restrictions: Would not recommend for gluten free

Service: 1

Lisa Murray

Ordered a pizza w/o cheese. It came with cheese. When I called to have it corrected I was told there was nothing they could do since we had it delivered by Door Dash. They literally made it wrong but aren't accountable because we had it delivered?! Good business would be to remake the pizza the way we ordered it. Ridiculous!

Food: 1

Service: 1

Jim Loughry

Help had no idea how to make change, first shorted then tried to give to much back. Cheese sticks were burnt, he said that is how they are and then walked away. We left and threw them away. Guess we need to speak to Shaq.

Atmosphere: 1

Food: 1

Service: 1

Mrs Mac

The lady at the desk was nice.Stuffed crust pepperoni pizza was disappointing.It's our first try...wont be wasting our money again.

Atmosphere: 2

Food: 3

Service: 4

Casandra White

My boyfriend and I got really sick after getting pizza from here on Sunday. I’ll never come here again!

Atmosphere: 1

Food: 1

Service: 1

Josephine Alley

DO NOT ORDER FROM HERE.ABSOLUTELY DISGUSTING AND COMPLETELY INEDIBLE.Literally go anywhere else. Gas station pizza would be more appetizing.

Atmosphere: 1

Food: 1

Service: 1

Aaron G.

Sooo care to explain how any one who cut this didn't stop and hmmm I'm screwing this customer??? Sad and sickening the effort. Would recommend another business goes in its place. This happens everytime I give them chance after chance. This is the first bad review i have EVER left in my life.

Bob coey

Took two hours to get my food. I called in after the time that they took 2 hours to get me my food they sent me a coupon in the mail saying that they like to earn my business back that they would give me a free large pizza well they didn't stick to that word I took the coupon in they said it wasn't no good talking order to large pizza again gave him the benefit of doubt it was messed up call today to redeem my free pizza the manager told me that night that they would give me they said they don't have no records of it showing that they would give me a free pizza outrageous this would be the last time ever that I'll take a pizza from Papa John's in Lancaster Ohio

Service: 1

Deann Hurst

Ordered carry out , they messed up one of the pizzas so I had to go back up there with my 3 kids which was very inconvenient then had to wait 15 minutes for them to remake it !! Didn't offer a discount for the mess up or for my time waiting . Ridiculous!!

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