Staff don’t care about the special instructions, the large pizza we ordered went straight to trash bin.Don’t care about your dietary restrictions - Cross contamination on a high level.Note to the store employee(s) - An offer to refund doesn’t compensate the ruined experience and time.Dietary restrictions: They don’t care about your dietary restrictions. Cross contamination on an all time high.
Atmosphere: 2
Food: 1
Service: 1
Rick Murray
I just wanted to take a quick second to say that our pizzas and breadsticks were cooked perfectly tonight, thank you very much!No delays, added a little extra seasoning on the breadsticks, and pepperoni nice and crispy!
Food: 5
Service: 5
Recommended dishes: Pan Crust Supreme, Breadsticks, 12 Medium Pizza
von con
Just picked up my wing Tuesday order and a pizza. I love the Huts wings and pizza. This place hustles and gets your order on-time! Thanks guys!
Joel Mitchell
This staff is always professional and great. I love coming here. This is the best Pizza Hut i have been to in over 15 years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Crust Supreme, Hershey's Triple Chocolate Brownie, Veggie Lovers Pizza, Pepperoni Lovers Pizza, Breadsticks, Cheese Sticks, Large Traditional Wings, 12 Backyard BBQ Chicken Pizza, 14 Pepperoni Lover's Pizza, 6 Traditional Wings, 12 Buffalo Chicken Pizza, Hawaiian Chicken Pizza
Kat B
Terrible service, all the staff are disgusting people, their disgusting uniform looks like they are doing mechanics, the manager smokes in the restaurant, racists and classists, they leave customers waiting for a long time, my order took 40 minutes, I entered the restaurant and they passed 15 minutes and no one attended to me. Those who serve are pigs. And even though you talk to them and they ignore you, I will never, ever buy from this pizza chain again. That is why it increasingly disappears due to lack of attention to cleaning, security, etc.
Atmosphere: 1
Food: 1
Service: 1
Deb Heidrich
I asked (twice) on the delivery order for the pizza to be placed on the porch, but the delivery person rang the bell and waited for me to answer. How hard is it to leave the order on the porch???????
S Clark
Very slow!!! There was 10 ppl in the lobby amd not 1 person came to see what we needed! Alot of Orders are in the warmer amd and no help getting ppl out the door!!
Service: 1
William Russell
These people are HORRIBLE. They are thieves. I paid $30.43 ($5.49 delivery charge)plus a 4.57 tip with an online order that was NEVER delivered. When I called customer service they said they would submit a "remake" and they would not charge me FOR THE SECOND PIZZA. How generous of them considering I never got the first one.I had to go pick it up myself. While they refunded the delivery charge, no refund on the tipDO NOT TIP ON THE APP WITH THESE PEOPLE.
Atmosphere: 1
Food: 1
Service: 1
Vicki Carlson
I love the Pizza Hut on Neverland Drive here in Columbus. They always do a great job!
Food: 5
Service: 5
Recommended dishes: 14 Large Pizza
Carla Camargo dos santos
It was very bad, rude people, the app accepted my order and we got there it was closed with the employees inside and they did not answer the ones we were on the street waiting for, we had to call and they answered and said it was closed and they turned off the phone in my face terrible service and horrible employees. If it closes before then change the time in the application and on Google map it was a lack of respect for customers.
The delivery driver asked for a tip saying that he did not have that much gas. What in the world is wrong with people these days. Also I think that the drivers should have heated bags because the pizza was just a little warm when I received it.
Atmosphere: 5
Food: 4
Service: 4
Jaydee Jacomini
There ppl that work here are very disrespectful and very very rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Trash Pizza
Patrick Rockett
Pizza came hot and delicious. Thank you
Mrs J
Best Pizza Hut location around Columbus. They delivered the fresh, crisp and delicious pan pizza and breadsticks I remember from my childhood. Very nostalgic
Staff don’t care about the special instructions, the large pizza we ordered went straight to trash bin.Don’t care about your dietary restrictions - Cross contamination on a high level.Note to the store employee(s) - An offer to refund doesn’t compensate the ruined experience and time.Dietary restrictions: They don’t care about your dietary restrictions. Cross contamination on an all time high.
Atmosphere: 2
Food: 1
Service: 1
I just wanted to take a quick second to say that our pizzas and breadsticks were cooked perfectly tonight, thank you very much!No delays, added a little extra seasoning on the breadsticks, and pepperoni nice and crispy!
Food: 5
Service: 5
Recommended dishes: Pan Crust Supreme, Breadsticks, 12 Medium Pizza
Just picked up my wing Tuesday order and a pizza. I love the Huts wings and pizza. This place hustles and gets your order on-time! Thanks guys!
This staff is always professional and great. I love coming here. This is the best Pizza Hut i have been to in over 15 years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pan Crust Supreme, Hershey's Triple Chocolate Brownie, Veggie Lovers Pizza, Pepperoni Lovers Pizza, Breadsticks, Cheese Sticks, Large Traditional Wings, 12 Backyard BBQ Chicken Pizza, 14 Pepperoni Lover's Pizza, 6 Traditional Wings, 12 Buffalo Chicken Pizza, Hawaiian Chicken Pizza
Terrible service, all the staff are disgusting people, their disgusting uniform looks like they are doing mechanics, the manager smokes in the restaurant, racists and classists, they leave customers waiting for a long time, my order took 40 minutes, I entered the restaurant and they passed 15 minutes and no one attended to me. Those who serve are pigs. And even though you talk to them and they ignore you, I will never, ever buy from this pizza chain again. That is why it increasingly disappears due to lack of attention to cleaning, security, etc.
Atmosphere: 1
Food: 1
Service: 1
I asked (twice) on the delivery order for the pizza to be placed on the porch, but the delivery person rang the bell and waited for me to answer. How hard is it to leave the order on the porch???????
Very slow!!! There was 10 ppl in the lobby amd not 1 person came to see what we needed! Alot of Orders are in the warmer amd and no help getting ppl out the door!!
Service: 1
These people are HORRIBLE. They are thieves. I paid $30.43 ($5.49 delivery charge)plus a 4.57 tip with an online order that was NEVER delivered. When I called customer service they said they would submit a "remake" and they would not charge me FOR THE SECOND PIZZA. How generous of them considering I never got the first one.I had to go pick it up myself. While they refunded the delivery charge, no refund on the tipDO NOT TIP ON THE APP WITH THESE PEOPLE.
Atmosphere: 1
Food: 1
Service: 1
I love the Pizza Hut on Neverland Drive here in Columbus. They always do a great job!
Food: 5
Service: 5
Recommended dishes: 14 Large Pizza
It was very bad, rude people, the app accepted my order and we got there it was closed with the employees inside and they did not answer the ones we were on the street waiting for, we had to call and they answered and said it was closed and they turned off the phone in my face terrible service and horrible employees. If it closes before then change the time in the application and on Google map it was a lack of respect for customers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Cold and delivered by door dash. Seriously?
The delivery driver asked for a tip saying that he did not have that much gas. What in the world is wrong with people these days. Also I think that the drivers should have heated bags because the pizza was just a little warm when I received it.
Atmosphere: 5
Food: 4
Service: 4
There ppl that work here are very disrespectful and very very rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Trash Pizza
Pizza came hot and delicious. Thank you
Best Pizza Hut location around Columbus. They delivered the fresh, crisp and delicious pan pizza and breadsticks I remember from my childhood. Very nostalgic