Shawnee McDonald's needs a new management team. Horrible service.bthey can not get orders correct
Atmosphere: 1
Food: 2
Service: 1
Bill Craft
Worst McDonald’s. Terrible service. Never get orders right and have horrible costumer service.
Atmosphere: 1
Food: 1
Service: 1
Xavier Allen
Horrible service worst McDonald’s needs closed
Atmosphere: 1
Food: 1
Service: 1
Channing Schumacher
Wesley loves McDonald's
Tj Todd
Always fresh food and fast service at this location!
Food: 5
Service: 5
David Walker
This should be voted to worst McDonald's in the United States of America. Can't get no orders, right? I know I have a gave them at least 4 chances.And they still can't get it Right to Busey on cell
Atmosphere: 1
Food: 1
Service: 1
Tracy Yeager
Always quick through the drive thru. My favorite breakfast on the road. But am I missing something? Never seen cups like this before. ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger
Noah Curry
Great
Atmosphere: 5
Food: 5
Service: 5
Krystal Vogel
This has become my temporary office while in Lima. The staff are a hard working team. I've heard raving reviews from locals about how it's turned around and is a lot cleaner now.Kid-friendliness: Usually lots of kids come in with family during lunch or breakfast if school is delayed or off. It's great to hear their excitement about the tables that light up.
DO NOT GO TO THIS MCDONALDS - Online order is always wrong, they pull you to the side and never come. Store is slow and can’t get a two item order correct.
I have used the app two times now and both times the employees didn't understand how it works. I went inside today after using my app to order and the same thing happened. I spent 35 minutes waiting for my food and the people up front didn't care and when you tried to talk to them they would ignore the customers and keep their backs to them. I wasn't the only one. People were piling up waiting on their order. I live in Shawnee but I'm done supporting this restaurant that simply doesn't care about their customers. I don't have 45 minutes to wait on a cheeseburger.
Atmosphere: 1
Food: 1
Madelyn M.
i give it a 2 very slow drive through had to pull up and wait for my sticky chicken nuggets. the people seemed annoyed at me. it was also pretty ugly. forgot my straw only one sauce. stopped serving breakfeast 10:30. ice cream was broken. got kechup on my pants. got my coke it tasted broken. my big mac we shaped like a small mac. my socks are sticky.im now so mcmad
Brad Moore
Worst drive thru in lima. Went Aug 20th, 2023 around 1:00pm. We had a big order so ofc we understand there will be a wait time. We pay for our food and ask for a receipt, oh sorry next window pls. We get to the window to grab our food. We get 4 drinks and they go to hand us a frappe that wasn't right size and say can you please pull up to the reserved parking spot so we did still no reciept. After waiting about a half hour we go in asking where our food was. Oh sorry we have no idea, do you have a receipt? No, no we don't after asking twice. Oh we're sorry about that. Proceeds to give us the wrong order for the gal who was waiting 35 mins for a 10pic nugget and fries. So we politely ask for the correct food. After being inside for another 25 mins we finally get our food. Fries were obviously cold by this time. The drinks we had ordered sat in the car the entire time bc they gave us drinks without straws, (kids in the back). Imagine going through fast food, ordering food for 4 people and having to wait an hr and jump through all the hoops to get your food. Idk if management knows how piss poor this store is run, but I hope they do now.
Atmosphere: 1
Food: 1
Service: 1
Vickie Laurents
Worst McDonald's. Poorly trained staff.if you order a meal by number they do not understand you must state each item individually and size if you add a request like hold onions you must restate whole order over.even if you do this slowly the order may be incorrect and you may not receive what you asked for. And expect to wait 5 to 10 minutes even if no one is there. Thought third try would be better, I was wrong.
Shawnee McDonald's needs a new management team. Horrible service.bthey can not get orders correct
Atmosphere: 1
Food: 2
Service: 1
Worst McDonald’s. Terrible service. Never get orders right and have horrible costumer service.
Atmosphere: 1
Food: 1
Service: 1
Horrible service worst McDonald’s needs closed
Atmosphere: 1
Food: 1
Service: 1
Wesley loves McDonald's
Always fresh food and fast service at this location!
Food: 5
Service: 5
This should be voted to worst McDonald's in the United States of America. Can't get no orders, right? I know I have a gave them at least 4 chances.And they still can't get it Right to Busey on cell
Atmosphere: 1
Food: 1
Service: 1
Always quick through the drive thru. My favorite breakfast on the road. But am I missing something? Never seen cups like this before. ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Cheeseburger
Great
Atmosphere: 5
Food: 5
Service: 5
This has become my temporary office while in Lima. The staff are a hard working team. I've heard raving reviews from locals about how it's turned around and is a lot cleaner now.Kid-friendliness: Usually lots of kids come in with family during lunch or breakfast if school is delayed or off. It's great to hear their excitement about the tables that light up.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries, Happy Meal, Cheeseburger, Hamburger, Crispy Chicken Sandwich
DO NOT GO TO THIS MCDONALDS - Online order is always wrong, they pull you to the side and never come. Store is slow and can’t get a two item order correct.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Good coffee.
Atmosphere: 5
Food: 5
Service: 5
I have used the app two times now and both times the employees didn't understand how it works. I went inside today after using my app to order and the same thing happened. I spent 35 minutes waiting for my food and the people up front didn't care and when you tried to talk to them they would ignore the customers and keep their backs to them. I wasn't the only one. People were piling up waiting on their order. I live in Shawnee but I'm done supporting this restaurant that simply doesn't care about their customers. I don't have 45 minutes to wait on a cheeseburger.
Atmosphere: 1
Food: 1
i give it a 2 very slow drive through had to pull up and wait for my sticky chicken nuggets. the people seemed annoyed at me. it was also pretty ugly. forgot my straw only one sauce. stopped serving breakfeast 10:30. ice cream was broken. got kechup on my pants. got my coke it tasted broken. my big mac we shaped like a small mac. my socks are sticky.im now so mcmad
Worst drive thru in lima. Went Aug 20th, 2023 around 1:00pm. We had a big order so ofc we understand there will be a wait time. We pay for our food and ask for a receipt, oh sorry next window pls. We get to the window to grab our food. We get 4 drinks and they go to hand us a frappe that wasn't right size and say can you please pull up to the reserved parking spot so we did still no reciept. After waiting about a half hour we go in asking where our food was. Oh sorry we have no idea, do you have a receipt? No, no we don't after asking twice. Oh we're sorry about that. Proceeds to give us the wrong order for the gal who was waiting 35 mins for a 10pic nugget and fries. So we politely ask for the correct food. After being inside for another 25 mins we finally get our food. Fries were obviously cold by this time. The drinks we had ordered sat in the car the entire time bc they gave us drinks without straws, (kids in the back). Imagine going through fast food, ordering food for 4 people and having to wait an hr and jump through all the hoops to get your food. Idk if management knows how piss poor this store is run, but I hope they do now.
Atmosphere: 1
Food: 1
Service: 1
Worst McDonald's. Poorly trained staff.if you order a meal by number they do not understand you must state each item individually and size if you add a request like hold onions you must restate whole order over.even if you do this slowly the order may be incorrect and you may not receive what you asked for. And expect to wait 5 to 10 minutes even if no one is there. Thought third try would be better, I was wrong.
Atmosphere: 1
Food: 1
Service: 1