“I placed a to-go order and this experience could have easily been a five-star experience if not for the careless disregard of certain servers. I asked for marmalade specifically and gave emphasis to this and did not find it in my bags. They forgot to give me the slice of pie I ordered and paid for. I also asked right before I left if there were utensils (spoon, fork, & knife) for my orders and without checking my bags, the server who got it ready said everything was in there. I guess I could have checked myself, but it's quite inconvenient to unpack everything especially since there's not a lot of room to do so. And quite honestly, if I did that, I probably would have gotten some mean stares. I know that everyone makes mistakes, but unfortunately, this has happened quite a bit. And I would like to say that there are a lot of good servers there as well who cares enough to do their best. The sad thing also is that I give a tip even when it's to go because I know they work hard and I trust that I am going to get what I ordered. So, why do I still go there, you ask? It's because the food IS good. It would be a great place if it weren't for those bad experiences . And no, I'm not expecting for my butt to be "kissed", just what I paid for.“
“I placed a to-go order and this experience could have easily been a five-star experience if not for the careless disregard of certain servers. I asked for marmalade specifically and gave emphasis to this and did not find it in my bags. They forgot to give me the slice of pie I ordered and paid for. I also asked right before I left if there were utensils (spoon, fork, & knife) for my orders and without checking my bags, the server who got it ready said everything was in there. I guess I could have checked myself, but it's quite inconvenient to unpack everything especially since there's not a lot of room to do so. And quite honestly, if I did that, I probably would have gotten some mean stares. I know that everyone makes mistakes, but unfortunately, this has happened quite a bit. And I would like to say that there are a lot of good servers there as well who cares enough to do their best. The sad thing also is that I give a tip even when it's to go because I know they work hard and I trust that I am going to get what I ordered. So, why do I still go there, you ask? It's because the food IS good. It would be a great place if it weren't for those bad experiences . And no, I'm not expecting for my butt to be "kissed", just what I paid for.“