I ordered food in the drive through everything I got was cold they didn't do anything about horrible customer service
Food: 1
Service: 2
Kristina Ellison
Womens bathroom smells horrible.
Rosa Rosa
Cleanliness of the kitchen
Atmosphere: 4
Food: 5
Service: 5
Savannah Eustache
Absolutely horrible location, run by someone who refuses to make food because they’re understaffed but also won’t close the store because she “needs the paycheck”
Atmosphere: 1
Food: 1
Service: 1
Kelsey Leyva Smith
The drive-thru is either a long line or when it’s not, they’re still not taking orders and can’t tell you how long the wait will be. Not “fast” food. Save time and go to the Taco Bell or McDonald’s next door.
Service: 2
Suzanne Davis
Spent $10.46 for a medium combo 10 piece nugget meal, they werent busy, but both my nuggets and fries were overcooked, making them hard to where I couldn't even bite into either.
Drew Crooks
Always slow service doors are always locked just go to taco bell aross the
Atmosphere: 1
Food: 1
Service: 1
Surely Nonya Business
They close earlier than they claim to be open and they take forever at the drive thru. L-A-Z-Y.
David R
Very unprofessional business, I went to pick up a DoorDash and the employees flicked me off through the window when I realized the door was locked. One of the employees looked right at me and started dancing instead of actually doing his job. Highly recommend going somewhere else with your money. This store is disgusting and the employees are very unprofessional. If I could give zero stars I most definitely would.
The baked potato was burnt! Who burns a baked potato and sells it to someone. And I was told after asking twice that crackers and hot sauce was in the bag for the chili...NEGATIVE! Very disappointed. Will not patronize anymore!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy’S Baked Potatoes, Chili
Joolee Bee
Absolutely abysmal service. The wait time on the drive through line or inside at the counter is inexcusable. I don’t know what’s happening in their kitchen and on their line but they can take as long as ten minutes per order and sometimes as long as 20. No one seems to know what they’re doing, how to sequence their work tasks or how to ensure the accuracy of their orders. I know that working with the public is exhausting, difficult and unrewarding, but if they could get their act together as a team it would be a better experience for everyone. I am -very- reluctant going forward to continue to patronize the Colorado location in Lorain. The incompetence of the staff and the frustration I’ve experienced with their service as of late makes it very easy to choose to go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
john rutherford
This place just needs to close down so we can get a better business in there. One with better
Atmosphere: 1
Food: 1
Service: 1
James Bryant
Only giving one star because zero star is not a option. This Wendy's location is the worst in the entire state of Ohio. Every single time we order there, there is always items missing from the order. What food they do give you is trash, nasty tasteless food usually cold, and you can't get a refund or replacement in the missing items because their worthless empydont even give you a receipt so there's no proof you ordered when you go back. Best thing for this location would be a wrecking ball. Preferably with the trash employees still inside.
Atmosphere: 1
Food: 1
Service: 1
alleu judics
i went here one time and a lady was very rude and i asked her why she was being rude like anyone would and she threw my card at me. saying she was the manager. the food is disgusting and cold. always missing something in my order. always take so long. don’t recommend at all.
I ordered food in the drive through everything I got was cold they didn't do anything about horrible customer service
Food: 1
Service: 2
Womens bathroom smells horrible.
Cleanliness of the kitchen
Atmosphere: 4
Food: 5
Service: 5
Absolutely horrible location, run by someone who refuses to make food because they’re understaffed but also won’t close the store because she “needs the paycheck”
Atmosphere: 1
Food: 1
Service: 1
The drive-thru is either a long line or when it’s not, they’re still not taking orders and can’t tell you how long the wait will be. Not “fast” food. Save time and go to the Taco Bell or McDonald’s next door.
Service: 2
Spent $10.46 for a medium combo 10 piece nugget meal, they werent busy, but both my nuggets and fries were overcooked, making them hard to where I couldn't even bite into either.
Always slow service doors are always locked just go to taco bell aross the
Atmosphere: 1
Food: 1
Service: 1
They close earlier than they claim to be open and they take forever at the drive thru. L-A-Z-Y.
Very unprofessional business, I went to pick up a DoorDash and the employees flicked me off through the window when I realized the door was locked. One of the employees looked right at me and started dancing instead of actually doing his job. Highly recommend going somewhere else with your money. This store is disgusting and the employees are very unprofessional. If I could give zero stars I most definitely would.
The lady was very
Atmosphere: 1
Service: 1
Restaurantji Recommends
The baked potato was burnt! Who burns a baked potato and sells it to someone. And I was told after asking twice that crackers and hot sauce was in the bag for the chili...NEGATIVE! Very disappointed. Will not patronize anymore!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wendy’S Baked Potatoes, Chili
Absolutely abysmal service. The wait time on the drive through line or inside at the counter is inexcusable. I don’t know what’s happening in their kitchen and on their line but they can take as long as ten minutes per order and sometimes as long as 20. No one seems to know what they’re doing, how to sequence their work tasks or how to ensure the accuracy of their orders. I know that working with the public is exhausting, difficult and unrewarding, but if they could get their act together as a team it would be a better experience for everyone. I am -very- reluctant going forward to continue to patronize the Colorado location in Lorain. The incompetence of the staff and the frustration I’ve experienced with their service as of late makes it very easy to choose to go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
This place just needs to close down so we can get a better business in there. One with better
Atmosphere: 1
Food: 1
Service: 1
Only giving one star because zero star is not a option. This Wendy's location is the worst in the entire state of Ohio. Every single time we order there, there is always items missing from the order. What food they do give you is trash, nasty tasteless food usually cold, and you can't get a refund or replacement in the missing items because their worthless empydont even give you a receipt so there's no proof you ordered when you go back. Best thing for this location would be a wrecking ball. Preferably with the trash employees still inside.
Atmosphere: 1
Food: 1
Service: 1
i went here one time and a lady was very rude and i asked her why she was being rude like anyone would and she threw my card at me. saying she was the manager. the food is disgusting and cold. always missing something in my order. always take so long. don’t recommend at all.
Atmosphere: 1
Food: 1
Service: 1