Requested well bake for pepperoni magnifico, it was a soft mess and had onions? That’s not part of the pizza. Boneless buffalo wings are orange chicken nuggets with little to no sauce. Managers need to pay attention to who’s on this shift, this order was gross. I won’t waste money ordering from here again.
Food: 2
Service: 3
Eric Fout
I’ll start with a positive - the pizza is always consistent and the prices are reasonable. I’m typically not a person to leave reviews but after this evening I’ve had enough with Marco’s in Marysville. Over the last couple years we have ordered from here many times despite having several issues with some of our orders, specially around timing. There have been a minimum of 10-12 occasions where we have ordered, shown up to the store after the time specified on our confirmation, and our pizzas had not yet been put in the oven. A few of these occasions were after an hour wait/lead time. We would occasionally stop ordering from here because of the delays but then be mailed a code for a credit/free pizza because we hadn’t ordered in some time so we would order again because who doesn’t love free pizza.This evening, we placed an order which went through online at 9:03pm according to my confirmation. I show up to the store 15 minutes later (I’ll also add here that there was a person sitting at the lone table in the waiting area with no shoes or socks on. How is this allowed in a place that prepares food?! It’s bizarre but I can’t make it up) and was told that our pizza was not made as the order was received after their closing time. I was puzzled as;1 - My order processed and my card was charged.2 - Google maps (where I started my order) said the closing time was 10pm.3 - THE CLOSING TIME PRINTED ON THE DOOR SAID 10pm.4 - The neon “open” sign in the window was lit up.I was told that they attempted to call me but was given some excuse as to why the call couldn’t go through. I have no problem if you decide to close earlier, but you can’t just do it without first properly updating the most basic and necessary things needed to do so. It’s beyond clear that there is a serious dysfunction in the management of this place and this was the last straw for us. No amount of free coupons can get us to order from here again.
Food: 4
Service: 1
Steven Beach
I love directly across the street so the smell gets to me and it makes me order
Jon Dul
Pizza and sub was just all around perfect!!
Food: 5
Service: 5
Travis K.
Called in and was told I could not get special cause it was online only ...logged into website and it told me someone else was using my info and I could not order online ..I will not be spending ANY of my money there again ever ridiculous
jennifer gubiotti
Disappointed in our food tonight. Ordered at 6:10 with a confirmation of delivery at 6:40. Called at 7:00 and was told they only had 1 driver and should have pizza in 20 mins. It's 7:40 and we finally got our order and the food is cold, as if it was prepared and ready 10 mins after order was submitted and sat for over an hour before being delivered. I get that places are short staffed and understand delivery being late, but would hope food could atleast be fresh when delivered.
Food: 1
Greg Feustel
Put an order in on the app at 3:40 for an order to be ready at 5:15. It’s currently 5:42 and my order isn’t ready. And I was given some lame excuse about how their system does the orders when they are received. Poor service and poor management to say the least. Manager is standing around not helping get order done or even trying to look busy….
Atmosphere: 1
Food: 4
Service: 1
Harley Wilson
Hot and fresh every time, great customer service and Amazing food! Best italian subs I’ve had in a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico, Italian Sub
Jazlyn Logsdon
Some of the best freaking pizza I’ve ever had. I spent years avoiding for no real reason. I’d eat Pizza Hut, domino’s, and Donatos, but for the first time I thought I’d give them a try after being let down by the other chains. NEVER AGAIN will I eat any chain other than Marcos. Very friendly staff with quick service. And I’m obsessed with the sauce.
Requested well bake for pepperoni magnifico, it was a soft mess and had onions? That’s not part of the pizza. Boneless buffalo wings are orange chicken nuggets with little to no sauce. Managers need to pay attention to who’s on this shift, this order was gross. I won’t waste money ordering from here again.
Food: 2
Service: 3
I’ll start with a positive - the pizza is always consistent and the prices are reasonable. I’m typically not a person to leave reviews but after this evening I’ve had enough with Marco’s in Marysville. Over the last couple years we have ordered from here many times despite having several issues with some of our orders, specially around timing. There have been a minimum of 10-12 occasions where we have ordered, shown up to the store after the time specified on our confirmation, and our pizzas had not yet been put in the oven. A few of these occasions were after an hour wait/lead time. We would occasionally stop ordering from here because of the delays but then be mailed a code for a credit/free pizza because we hadn’t ordered in some time so we would order again because who doesn’t love free pizza.This evening, we placed an order which went through online at 9:03pm according to my confirmation. I show up to the store 15 minutes later (I’ll also add here that there was a person sitting at the lone table in the waiting area with no shoes or socks on. How is this allowed in a place that prepares food?! It’s bizarre but I can’t make it up) and was told that our pizza was not made as the order was received after their closing time. I was puzzled as;1 - My order processed and my card was charged.2 - Google maps (where I started my order) said the closing time was 10pm.3 - THE CLOSING TIME PRINTED ON THE DOOR SAID 10pm.4 - The neon “open” sign in the window was lit up.I was told that they attempted to call me but was given some excuse as to why the call couldn’t go through. I have no problem if you decide to close earlier, but you can’t just do it without first properly updating the most basic and necessary things needed to do so. It’s beyond clear that there is a serious dysfunction in the management of this place and this was the last straw for us. No amount of free coupons can get us to order from here again.
Food: 4
Service: 1
I love directly across the street so the smell gets to me and it makes me order
Pizza and sub was just all around perfect!!
Food: 5
Service: 5
Called in and was told I could not get special cause it was online only ...logged into website and it told me someone else was using my info and I could not order online ..I will not be spending ANY of my money there again ever ridiculous
Disappointed in our food tonight. Ordered at 6:10 with a confirmation of delivery at 6:40. Called at 7:00 and was told they only had 1 driver and should have pizza in 20 mins. It's 7:40 and we finally got our order and the food is cold, as if it was prepared and ready 10 mins after order was submitted and sat for over an hour before being delivered. I get that places are short staffed and understand delivery being late, but would hope food could atleast be fresh when delivered.
Food: 1
Put an order in on the app at 3:40 for an order to be ready at 5:15. It’s currently 5:42 and my order isn’t ready. And I was given some lame excuse about how their system does the orders when they are received. Poor service and poor management to say the least. Manager is standing around not helping get order done or even trying to look busy….
Atmosphere: 1
Food: 4
Service: 1
Hot and fresh every time, great customer service and Amazing food! Best italian subs I’ve had in a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico, Italian Sub
Some of the best freaking pizza I’ve ever had. I spent years avoiding for no real reason. I’d eat Pizza Hut, domino’s, and Donatos, but for the first time I thought I’d give them a try after being let down by the other chains. NEVER AGAIN will I eat any chain other than Marcos. Very friendly staff with quick service. And I’m obsessed with the sauce.
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
The pizza is usually very good there.
Food: 4
Service: 4
Restaurantji Recommends
Love the pizza! Not much more to say than it is great food and very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
Some good pizza here now! Associates are well-trained and welcoming to the public. keep up the good work guys!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Thin Crust Big Cheese Pizza, Italian Sub
If they are busy they will just cancel your online order after it is confirmed and not even call you.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Pepperoni Magnifico, Italian Sub
Good good pleasant
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Magnifico, Crispy Thin Crust Big Cheese Pizza, Italian Sub
Don’t order at lunch time. They don’t have enough staff and waited over an hour for my pizza. Will not be returning to this place