Arby's

5561 OH-741, Mason
(513) 229-0913

Recent Reviews

M. D. Kep47

Great deals when ordering on line

Becki B.

Employees really tried, but slow service and so many customers had to come back due to incorrect orders. Food was great once the order was filledGreat food, as always! Employees need customer service training... greeting customers and saying "thank you" should be required!!!!

Atmosphere: 3

Food: 4

Service: 3

Alicia Sheeks

I stopped here on my way to Kentucky to see my grandson be born. It was a race against time since I was 5 hours away. The lady that waited on me was sweet and we talked some. Told her I was on a mission. She congratulated me on my new Grandson and proceeded to buy my meal. What an awesome blessing ? ? thank you beautiful angel. She even took a picture with me! I went to the car and cried because I've never had that happen to me like that. Thank you sweet angel

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Roast Beef

OnTheWallTVinstall “Onwalltvinstall.com”

Ordered two fish sandwiches with only cheese.My truck is loud so maybe they didn't hear me. But I returned to the drive-thru just by putting it in reverse backing up.I gave them the two fish sandwiches notified them that they had lettuce and mayonnaise on them and they were supposed to be plain.I apologize because it was probably my loud truck.They took the sandwiches back there and they waited I guess because when I got the sandwiches back it was the exact same sandwiches but they flipped over the fish filet and threw a slice of cheese on top of it to cover up the mayonnaise and then put it back on the same or maybe a new bun.Was pretty obvious.I can't stand the taste of mayonnaise so now I have a mayonnaise flavored fish sandwich times two with no mayonnaise on it

Z W

Just had a pickup order for the brown sugar sandwich. I got it home and took it out of the box. The bacon was old cold and seemed like it was sitting for 4 or 5 hoursThe bun was dried out and hard. WRONG BUN TOO. Shame on that person thinking that's acceptable to serve this. (Manager to boot also)I will not be back to this location. Also walking in to this place to pick up the order my shoes stuck to the floors as they were sticky and seem like they weren't cleaned for a few days. At least it was 50% off and I didn't pay almost $7 for this sandwich sad part is I love Arby's however I will question going forward. STILL A WASTE OF MY HARD EARNED MONEY TODAY.

Atmosphere: 2

Food: 1

Service: 2

Dexter YT

worst restaurant I ever been to. Only 2 people are working, one of them is autistic and can’t talk. Took them 30 minutes to serve one small order. Food was awful and disgusting. Do not recommend this place. Never come there

Atmosphere: 1

Food: 1

Service: 1

Marc Mullen

Showed up a little bit before closing. They were polite and still gave the welcoming feeling.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Roast Beef

Zack Mcknight

Staff is awesome here shout out to Shay and Morgan!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Donnie Seibel

This was probably the worst Arby's I have ever been to. The cook was sneezing, and the food came out cold. The fries were just crumbs.

Atmosphere: 1

Food: 1

Service: 2

Ken Siegel

If you like Arby's then you have to have some along the way. I love the original roast beef.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Crinkle Fries a La Carte - Large, Roast Beef, Arby's Signature Sandwiches

godthencowboysTaskForceSergeant

Very clean and well taken care of,

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tenders, Half Pound Roast Beef Sandwich, Curly Fries, Roast Beef

Tim W.

If I could post a picture ? I would.... my bread was Burned so bad that it faded on to the meat. Speaking ? of the meat it was thick slices not thin ??? horrible experience I will not be back.

Food: 1

Recommended dishes: Roast Beef

john graber

The fish sandwich was really good ?

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Smokehouse Brisket, Crispy Chicken Sandwich, Curly Fries, Roast Beef

Jenna Knapke

Great quick lunch

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Roast Beef Slider, Curly Fries, Roast Beef

Sara Potts

Service was great and it was clean work only a few workers actually working.

Atmosphere: 5

Food: 5

Service: 5

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