Chipotle Mexican Grill

13 Tommy Henrich Dr NW #13, Massillon
(330) 833-7191

Recent Reviews

David Haubert

Just stopped there a few minutes ago for a bowl to go. 2nd question is always what kind of rice? I say white. Girl behind counter. " Sorry were out. It will be at least 20 minutes. " I politely say ok no thanks and head out of door. I overhear someone asking did he want white rice? Her yes. Everyone starts laughing.Friday 4pm no white rice for 20 minutes. Kudos the tree manager.

Atmosphere: 1

Food: 1

Service: 1

Fer Cho

Great service and nice people. ThanksParking: Good spot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito Bowl

Danielle Moskal

Always out of stuff n don't say anything til u already order. No lettuce this time and never any vinaigrette. So annoying. Not clean either.

Atmosphere: 1

Food: 1

Service: 2

Jenna Harding

The last two times I went the staff was EXTREMELY rude and said they could not give change?!?!OUT OF SALAD DRESSING FOR OVER 3 weeks?!! Go to the store and buy a blender... Still have EXTREMELY rude employees. The only guy worth anything there is the older gentleman who they make work the line and cash register as all the other staff stands in the back.

Atmosphere: 1

Food: 1

Service: 1

Weighted Anchor

Quiet and no music.... boooooMaybe not having the new person roll burritos during the lunch rush could be a helpful hint.I know they have to learn, but maybe with a fake burrito off the clock.Got a burrito but ended up eating a bowl with a burrito in the basket.I'm not complaining, just observing.

Atmosphere: 3

Food: 5

Service: 3

Christy Savage

Went last night ( Saturday), and same as always..ugh...place was dirty with food all over the tables, trash overflowing, and the kitchen floor had food scattered all over it. Front line employees get your food then they stand there and play on their phones or chat.The Carryout girl was really busy and kicking butt over there, but front line didn't help her at all!! Drinks were empty, and they were out of lettuce. We keep trying to give them the benefit of the doubt, but I'm pretty sure we're done with this place.

Atmosphere: 1

Food: 3

Service: 2

Michael Trew

Rude workers who give you attitude when you ask for more cheese and bland food. Out of dressing. Chipotle has gone downhill. The bad reviews say it all.

Atmosphere: 2

Food: 1

Service: 1

Jamie Allen

Online only, chicken quesadilla, is the bomb!

Atmosphere: 5

Food: 5

Service: 5

Ata Louka

It is like 2 out of 5 times we get a decent meal am talking about the quality of chicken and beef served some times the steak and chicken are so perfect and sometimes this is where we get our disappointed meal the protein served is like the worst chunks of fats and strings.That's how i choose my protein; i look to the products to see, which seems less fatty and more edible, and choose accordingly whether steak, chicken, or carne asada...

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Steak Burrito, Chicken Burrito Bowl, Chicken Burrito, Steak Burrito Bowl

ROBERT MILLS

I ordered a burrito in a bowl with carne asada. It was delicious, but I was a little upset when I was charged an extra $2 for queso to be added to the bowl.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Steak Burrito Bowl

Sandra Pina

Food was yummy ? good customer service as

Atmosphere: 4

Food: 4

Service: 4

Zach Miller

Low end chipotle, not clean, slow, and the steak was terrible.

Atmosphere: 1

Food: 2

Service: 1

Jacklynn Brown

Hardly ever have a wait even when it's busy, always clean. They actually give proper portions. Staff is friendly, and I love picking up there as a dasher as well. Food is always ready and properly bagged. My only complaint is the small parking lot, but I know that's out of their controlParking: Not many spots esspecially hard when busyWheelchair accessibility: Accessible

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burrito Bowl

Matthew Gigliotti

Good stuff. Barbacoa salad ? No. Barbacoa burrito. Or bowl with tortilla inside (they give tortilla for free). If your really hungry. Extra white rice. Black bean. Barbacoa. Hot salsa sour cream cheese mmm so good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Barbacoa Salad

Zay R.

soo good but apple juice nasty need more stuff and kinda expensive And one little fly is flying around

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