When I called my local shop to order food I was transferred to the call center, which was the first problem. Is it really necessary to have someone in another country entering pizza orders? The call center did not enter our address correctly and the door dasher could not find our house even though I responded to the dashers text with the correct address. Not sure if it was Pizza Hut or the door dasher that then cancelled our order. My husband and I called back 3 times to get our money refunded and kept getting transferred until we were exhausted with it. They never refunded our money, so they basically stole from us. Talk about taking the personal experience out of customer service. Pizza Hut has nailed that! Needless to say we will never order Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
Anthony Liggett
Food was good, staff was friendly, and food was hot and ready 15 minutes after we ordered. We got a large pizza with stuff crusted, cheese sticks, pasta bowls, and a cookie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sticks
Angie Bergener
The last 3 out of 5 times I have ordered pizza from there it was terrible. 1 time it was rubber like and seemed liked it was old and microwaved 2 times there was barely cheese on it and so much sauce it was impossible to
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Breadsticks
Claudia Berresford
Order
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza
Tim Snyder
I won't be stopping there
Atmosphere: 1
Food: 1
Service: 1
Victoria Osborne
I ordered food and my total was 34$ my card was charged 48$ and I was told they don't know why. I've called 3 times the first 2 times I was placed on hold then hung up on. When they finally answered they said they don't know why it says that. The person on the phone was rude and just kept saying cme get Recipt.
Atmosphere: 1
Food: 2
Service: 1
Trucker Marquez
I ordered the super Supreme I belive it was called.... with no pepperoni and extra cheese and sauce on 10/12/23. I paid $2.25 for extra cheese and didn't get it. Then I get there and the doors r locked. No sign on the door that says use the drive thru. But it did give hours. Go to drive thru...pay...the guy gives me the box...now I have to pull out of line to situate the pizza so that it doesn't dump all over. U know we r used to walking out, putting it on our back seat, floor or trunk. Idk..... I wasn't too impressed. I haven't had a pizza in a very long time because I'm on keto. And this was my cheat food..... only out of convenience I went to this location only because I was in the area. Never again. Based on other reviews, this place just takes ur money and u do not get what u pay for. To me that's what I call crooks.
Mary Provost
I love this Pizza Hut. Fast and friendly. My food is always on time and very hot to my kitchen table. Highly recommend.
Carla Harper
Quick service, pizza didn't seem to be done in the middle and price was outrageous, but I didn't order it.
Jacob McCracken
The food was OK, but for some reason, you still can not walk in and pick up your order. Drive Thru only, even though they have a walk-in pickup area. Dunno if they're hiding a cleanliness issue or they're still scared of covid. Kinda sad you have to waste gas sitting there to pick up. Even worse if you're in a vehicle that can't do drive-thru...
Pizza tasted like cinnamon. Waste of time and money
Deborah Christman
Ordered a large stuffed crust pizza, paid with card and added $8 tip. After waiting for an hour I called to see where it was. Was told that he knocked on the front door, no one answered so he left it on the steps!! Never knocked on the back door or called. Very, very poor service!!
Adam Behr
Bought a $16 extra pepperoni pizza. Barely had enough pepperoni on it to count for one order. Also, their pizza taste like vinegar.
June Bug
They use an outside service to deliver and they lost my I order. So I ended up waiting quite awhile for my pizza. Person I spoke to was very nice, but they didn't offer compensation.
Philip Schrock
A Hut with some PizzaIt's food in a boxThe wings can be bonelessAnd breads in a sticThe sauces are yummyAnd the cheese is stuffedPepsi in a pitcherYou get the picture?
When I called my local shop to order food I was transferred to the call center, which was the first problem. Is it really necessary to have someone in another country entering pizza orders? The call center did not enter our address correctly and the door dasher could not find our house even though I responded to the dashers text with the correct address. Not sure if it was Pizza Hut or the door dasher that then cancelled our order. My husband and I called back 3 times to get our money refunded and kept getting transferred until we were exhausted with it. They never refunded our money, so they basically stole from us. Talk about taking the personal experience out of customer service. Pizza Hut has nailed that! Needless to say we will never order Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
Food was good, staff was friendly, and food was hot and ready 15 minutes after we ordered. We got a large pizza with stuff crusted, cheese sticks, pasta bowls, and a cookie!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sticks
The last 3 out of 5 times I have ordered pizza from there it was terrible. 1 time it was rubber like and seemed liked it was old and microwaved 2 times there was barely cheese on it and so much sauce it was impossible to
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Breadsticks
Order
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza
I won't be stopping there
Atmosphere: 1
Food: 1
Service: 1
I ordered food and my total was 34$ my card was charged 48$ and I was told they don't know why. I've called 3 times the first 2 times I was placed on hold then hung up on. When they finally answered they said they don't know why it says that. The person on the phone was rude and just kept saying cme get Recipt.
Atmosphere: 1
Food: 2
Service: 1
I ordered the super Supreme I belive it was called.... with no pepperoni and extra cheese and sauce on 10/12/23. I paid $2.25 for extra cheese and didn't get it. Then I get there and the doors r locked. No sign on the door that says use the drive thru. But it did give hours. Go to drive thru...pay...the guy gives me the box...now I have to pull out of line to situate the pizza so that it doesn't dump all over. U know we r used to walking out, putting it on our back seat, floor or trunk. Idk..... I wasn't too impressed. I haven't had a pizza in a very long time because I'm on keto. And this was my cheat food..... only out of convenience I went to this location only because I was in the area. Never again. Based on other reviews, this place just takes ur money and u do not get what u pay for. To me that's what I call crooks.
I love this Pizza Hut. Fast and friendly. My food is always on time and very hot to my kitchen table. Highly recommend.
Quick service, pizza didn't seem to be done in the middle and price was outrageous, but I didn't order it.
The food was OK, but for some reason, you still can not walk in and pick up your order. Drive Thru only, even though they have a walk-in pickup area. Dunno if they're hiding a cleanliness issue or they're still scared of covid. Kinda sad you have to waste gas sitting there to pick up. Even worse if you're in a vehicle that can't do drive-thru...
Restaurantji Recommends
Pizza tasted like cinnamon. Waste of time and money
Ordered a large stuffed crust pizza, paid with card and added $8 tip. After waiting for an hour I called to see where it was. Was told that he knocked on the front door, no one answered so he left it on the steps!! Never knocked on the back door or called. Very, very poor service!!
Bought a $16 extra pepperoni pizza. Barely had enough pepperoni on it to count for one order. Also, their pizza taste like vinegar.
They use an outside service to deliver and they lost my I order. So I ended up waiting quite awhile for my pizza. Person I spoke to was very nice, but they didn't offer compensation.
A Hut with some PizzaIt's food in a boxThe wings can be bonelessAnd breads in a sticThe sauces are yummyAnd the cheese is stuffedPepsi in a pitcherYou get the picture?